Évaluations des clients Storage On The Mainland LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Storage On The Mainland LLC

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Earnest C.
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Great hospitality

Kimberly H.
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The gentleman was very friendly and had me on my way in no time!

James T.
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everything went very smooth.

MARILEE ELLEN D.
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Le client n'a pas laissé de commentaire.

RACHEL M.
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Nothing

RACHEL M.
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Nothing

RILEY J.
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Le client n'a pas laissé de commentaire.

Ryan B.
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Le client n'a pas laissé de commentaire.

Karla B.
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I was not happy because I had it set up for 8am and when I went to get the key it keep telling me that I had to go to the counter. Tried customer support and that is a joke. Was still on hold when the gentleman came in and he actually came up to my car and asked if I was there for the uhaul and told me to come on in even though he was 15 minutes early. Was not happy to have to wait 45 min. He also stated that it was set up for the box. Will not use uhaul again.

Michael P.
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Clean and wipe floors and dash. Speed up checkout inside. Need an easier way to add products after checking out on line.

Tiffany H.
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I went inside to talk to a representative about thw truck getting stuck multiple times in 3rd, and let him know how gross the truck was. He was very nice and helpful told me I had to do the 24/7 return and turn in the truck that way.

lucy W.
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We loved the service and everything was really nice.. Everything was explained in front of me. I had a bad experience at another location That was not yours. Thank goodness I found this location. It's Clean , safe and the best! P.s. plus the prices are the best..

Brendon E.
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Considering the truck was about 3yrs old, it still looked and smelled new on the inside. It was in immaculate condition !

Thomas L.
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Le client n'a pas laissé de commentaire.

Nancy E.
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The guys at Right Move always take care of us! Thank you!

Rosalyn W.
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Le client n'a pas laissé de commentaire.

Nathan B.
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Le client n'a pas laissé de commentaire.

wayne H.
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Le client n'a pas laissé de commentaire.

KENDALL G.
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Great service!

Kieth M.
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it was all good

David F.
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Computers crashed throughout UHAUL and delayed me by 2 hours causing me to be late for car pickup and cost more money, had to pay twice by credit card and Once by cash, called An also complained to corporate uhaul, was charged more than necessary and had problems with the AT also!

Sandra W.
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Le client n'a pas laissé de commentaire.

JORGE F.
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Le client n'a pas laissé de commentaire.

Dora R.
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Le client n'a pas laissé de commentaire.

Jose G.
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Le client n'a pas laissé de commentaire.

Gilberto C.
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Le client n'a pas laissé de commentaire.

Francesca B.
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First I wanted a 12 ft truck. They did not have any. So I had to get more truck than I needed. I drove a total of 75 miles approx round trip. At .79 cents a mile the cost of the mileage is way too much money. Then the $29.99 rental fee, and gas to replace what I used. Which was $19.00 worth. I had the truck less than 8 hours. For what I paid I could have hired 2 movers and their truck thru groupon and not had to touch a box. So renting a 15 foot truck is not the best deal out there. And if you don't refill the gas tank to the exact amount it was when you rented it, they charge you $3.75/ gallon to refill it themselves. If you return your rental truck after hours and dont "check" it in online with your phone they add $20.00 more. Next time I will prepare better and go another route then rent like this. My final expense was almost $120.00.

alma G.
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Le client n'a pas laissé de commentaire.

Bernadine D.
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Everything was great i reserved a pickup truck but they didn't have one other than th

Odelia S.
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Need a extra person so other customers don't have to wait while your employees is working with another person. Especially if just there to pay a bill.

Heather M.
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Customer service at this location was amazing! The man working stayed late to help us check in and we appreciate that tremendously.

alisha W.
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The guy was very rude. He told my mom that it would be a $20 fee for him to hookup the trailer. It was still hooked up to another Uhaul Truck and told her at first that she would need to unhook it and hook it to our truck herself. I will never rent again if we have to pickup from this location.

Robert M.
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Again there was no one there to know what to do. The online drop off process was confusing and tedious. Again no one around to help with drop off process.

Jose R.
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Le client n'a pas laissé de commentaire.

Octavio M.
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Le client n'a pas laissé de commentaire.

Colleen T.
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The service department was very friendly and very professional! We were very happy with our service!

ron G.
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Changes since last used UHAUL. A lot of electronic steps, like downloading copy of driver's license. Assuming everyone is able to do those kind of things, Some of us older people may not be.

Chris C.
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Le client n'a pas laissé de commentaire.

Travis H.
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It appears that the location may have recently changed the business name; the name on the sign did not match the name on the confirmation email. There was some small amount of confusion in trying to find the location with GPS. Otherwise outstanding.

John V.
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Rudest and most disgusting people I have ever dealt with. Incorrect about everything they told me including charges that were not applicable. U-Haul should cut ties with these people.

Pedro P.
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Le client n'a pas laissé de commentaire.

Leandro F.
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Le client n'a pas laissé de commentaire.

Robert M.
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Excellent customer service personnel.

Dillon M.
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The two ladies were very helpful with the situation regarding the wrong mileage and wrong gas listed.

Aaron D.
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Le client n'a pas laissé de commentaire.

Dolores R.
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Everyone that works there are very polite and professional and helpful

Aaron D.
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Le client n'a pas laissé de commentaire.

Barry B.
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Le client n'a pas laissé de commentaire.

irma H.
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Need more employees working. I came by the day before pickup to find no one there because the only employee had to go to lunch. He could have made my total experience even better if he had been there to give me some preliminary information that could have simplified and shortened my experience. No one explained the UHaul app and the importance of creating an account so I could return the rented trailer after hours.

Denerick B.
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Le client n'a pas laissé de commentaire.

Gaylene W.
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Le client n'a pas laissé de commentaire.

Betty C.
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Le client n'a pas laissé de commentaire.

Jennifer S.
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Make sure to remind them you ordered extra items such as a dolly and blankets because they forgot mine.

ruby M.
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N/A

Non reviews have been submitted for this location.

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