WILLIAM VERNON J B.
Not blaming the local store, but the overall experience was terrible. Rented a truck for 3 hours. Started with 1/2 tank of gas. Drive a total of 48 miles. The check engine light came on. The tank gauge dropped to empty. I refueled almost 20 gallons which filled the 38 gallon tank letting me know it still had gas in it before I refilled. I explained this to uhaul but they still charged me a penalty for an empty tank. And to refuel. And other nonsense. The area manger made this decision. My option to avoid this was to wait hours for roadside assistance to come verify the truth even though I returned the vehicle and we were waking distance from gas pumps. Worst experience tenting ever.