Évaluations des clients Storage Plus

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Storage Plus

Cote générale :

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Andrea S.
Évaluation :

The lockbox didn't have the keys in them, an employee had to help me get the keys, the app didn't help at all!

Craig K.
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I am rating U-Haul more than Storage Plus. It took 45 minutes to get my vehicle through their mobile check-in, and next to impossible to speak or chat with anyone for help. When we finally got our vehicle we found someone's old drink bottle in the cab—not what we wanted to see in this covid-world. While we were eventually able to speak with someone who was able to give us a discounted rate, we will look elsewhere next time.

Ramona B.
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Everything was great on time and welcoming

Kristal D.
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Experience was great, friendly, and informative. Will rent again!

Abir J.
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Le client n'a pas laissé de commentaire.

CHRISTIAN V.
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Theo, who facilitated our rental, was great! As a first time renter. He had the patience to explain how the U-Haul system worked. He let us know that there was another reservation after ours, which was helpful. Straightforward, to the point, what more can you ask for? Thanks!

Ivonne O.
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Le client n'a pas laissé de commentaire.

Sungwon R.
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Le client n'a pas laissé de commentaire.

Sungwon R.
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Le client n'a pas laissé de commentaire.

Miyer F.
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easy as can be, quick rental!

Sebastian G.
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Le client n'a pas laissé de commentaire.

Charlotte W.
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Le client n'a pas laissé de commentaire.

David B.
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Le client n'a pas laissé de commentaire.

eric S.
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Excellent for everything and all employees!

Joseph F.
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Le client n'a pas laissé de commentaire.

sebiila O.
Évaluation :

Uhaul can improve the service by keeping to the agreement when reservations are made! I was lied to OVERCHARGED AND WENT THROUGH HEELL TO IBTAI. A REFUND. I think uhaul should check in with their customers when equippement is picked up and returned. Uhaul makes promises they don't keep.

TODD P. | Expérience générale |
Évaluation :

Always very helpful Theo always looking out Thanks Guys

Leslie W.
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Le client n'a pas laissé de commentaire.

Deepal P. | Réservation |
Évaluation :

The wire on top of my locker was cut, but the staff there were so friendly and welcoming. Amazing people!

Necdali C. | Réservation |
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Personnel at front desk are very friendly and they explained everything pretty clear before you sing the contract. Thank you!

Matthew H.
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Le client n'a pas laissé de commentaire.

CARLY D. | Expérience générale |
Évaluation :

Lovely staff, great facility

Abram S.
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Le client n'a pas laissé de commentaire.

Isaac E.
Évaluation :

This place has only one van, so be advised that if there's any conflict with another reservation you might get sent to another location. The good news is that they had the van there for me and it was ready to go, and the customer service was really nice.

Robert S.
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Le client n'a pas laissé de commentaire.

Amado D.
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Le client n'a pas laissé de commentaire.

Rasem A.
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Le client n'a pas laissé de commentaire.

Zach L.
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I made a reservation for a location in north Brooklyn to rent a van for moving. I arrived at said location to find that they don't even have vans there at all. Confused, the service rep called U Haul and explained the mishap; from there I was given the option to pick up another van in Brooklyn or Queens. Brooklyn being more convenient I chose that but when I arrived, was told my reservation was actually in Queens. I spent money taking three different car services to each location needlessly- not only a waste of money but also of precious time. Moving is already stressful enough without these unnecessary errors.

Steven E.
Évaluation :

The address on the uhaul website for this location, when entered in google maps, brings you a few miles away from the correct location. The only way to get to the correct location is to enter Storage Plus AND the address as the destination.

Non reviews have been submitted for this location.

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