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GREGORY S.
Customer Reviews for Storage Rentals of America
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Convenient location and friendly staff
ED C.Excellent customer service
Brad S.I am a repeat customer, representatives are friendly, helpful, knowledgeable & quick to get the equipment I needed and on the road. Great team!
Scott W.The app is good and prevents waiting in line, but when running into a balky combination padlock, it would be nice to have a human around.
Mark L.Wendy was great at her job!!!!
Alan M.Staff was very friendly & helpful!
Edward T.The ladies who assisted with my pick up made this a very quick and easy experience. I chose this location due to ease of access but would choose it again due the the staff on site.
Karin L.Truck I rented the brake pull to the right!! Please repair before the next person rents.
Anthony P.Very friendly and helpful staff.
Ronald S.Staff is friendly and helpful. Trucks/vans are clean and ready
Michael Z.The trailer did not have tongue jack stand. Hooking up and removing the trailer was challenging and took several people. Team on site was great to deal with during the rental.
Marc W.Ladies at the desk were fantastic
TIMOTHY M.very good service at the Avon Ohio location . the store at the corner of Rt 57 and Rt 54 in Elryia is absolutely terrible .
Steve Z.I was just dropping of and the location was closed so did not interact with anyone.
Luciano G.The truck was in an accident at some point and the door didnt seal or close completely any you could hear the air rushing in when you drove.
James K.Staff friendly & helpful. Overall good experience
Daniel D.I didn't feel like the app was user friendly at all and that part was a hassle. The online support we received for the app was excellent.
Trevor Z.Not a thing, the girls were amazing!
tim S.Great service
ZsaZsa D.The customer service was wonderful Thank you!
candice F.No one told me that they lock the facility after 10 PM so my car was trapped there and no one at UHAUL could help me
AMBER D.I made a last minute reservation about an hour before the store closed, and the rep was still very friendly and helpful, and explained how to return the vehicle after the store was closed.
Gregory R.It was a good experience. Alisha (not sure of the spelling) the service person there was particularly helpful, friendly.
Lee O.The insides of the cab could use a regular wipe-down. It wasn't terrible, but it was clear it hadn't had one in some time.
THOMAS B.Wendy was great. I was in a hurry and showed up before 9:30 and Wendy opened up and helped me. My plan went off perfectly because of Wendy.
mike D.The website check-in experience was lacking. It took over 17 minutes for me to pick up the vehicle because your website was not working properly. At drop off your website didn't work at all. Your customer service would improve tremendously if you just let a live agent handle everything.
Jeffrey T.Wendy was the best part of renting at this location. She is professional, so very friendly, and goes out her way to answer any questions you may have. She provides exceptional customer service and we were very pleased with our experience.
Holly N.Nice people and a very clean truck. Great experience.
Roger W.Very friendly and helpful staff, very professional.
Jeffrey C.The right taillight and turn signal wasn't working and it had a exhaust manifold leak.
Mark D.Always rent from that location,staff is knowledgeable and friendly.
JEFFREY M.Love to work with Wendy at this facility. She is friendly and easy to work with and patient when being asked lots of questions. We have rented Uhaul trucks and storage units from this facility and will do so again in the future.
Colleen A.Thanks to Wendy for great customer service
Sean K.A lift Jack would have been helpful
Anthony L.Great customer, helpful staff. I would go back again.
DAVID J.This is the second time we used Storage Rentals of America in the past few months. They were great to work with and very professional.
darryl C.Nothing at this time.
Janelle B.Wendy was wonderful! I usually rent the truck from another storage facility that I rent space. I am now rethinking my current space and considering relocating to this facility. Wendy walked me through my truck options and gave me an awesome price. The vehicle was well maintained and worked perfectly for my needs. Merci.
MARK P.Best rental location I've had the pleasure of doing business with. Wendy outstanding. Efficient and accommodating. I highly recommend this location.
David R.Convenient to my location that I moved too. Dropped off after hours
Toni D.The people at this location were very helpful made it easy!
Kelley B.Big thank you to your staff...very professional, very personable!!!
Daie H.Wendy did my rental quickly
Juan M.Le personnel était amical et serviable. Truck was just what we needed for our local move
Gary P.I rent U-Haul equipment frequently. I won't go anywhere else but Storage Dentals of America in Avon. Friendly staff. Clean equipment. Always ready on time.
Brent C.Quick, easy, and staff was extremely pleasant and helpful.
Edward K.Staff was incredible
Aaron P.Very friendly manager and made my return experience smooth and simple.
Cesar C.Nothing. The customer service and the truck were both excellent.
Timothy B.The staff at this location are very helpful and nice. They are easy to work with. The van I rented had different tire pressures in each tire. The tire pressure warning came on during my move. I could not find any indication anywhere of the correct tire pressure. I added air to the front tires but I had to guess at the amount needed. It all turned out well however, the tire pressures should have been checked before I took the van. The correct pressures should be in an easy to find location.
Richard C.Everything couldn't have gone better! Thank you for making everything so easy
Jeff L.Wendy was great to work with, very helpful
Raymond G.The two young ladies that were working Deb day we're so friendly and helpful they made you feel like they knew you. From the beginning of the transaction to the end they had nothing but good words and smiles on their faces, nowadays to get good customer service is very difficult but obviously these two young ladies new I lied about customer service they were great. Kudos to the two young ladies
Todd S.Wendi was very helpful. Great sevice
June K.