Le client n'a pas laissé de commentaire.Donnell C.
Customer Reviews for Storage Sense Hinesville
(U-Haul Neighborhood Dealer)
Pour nous contacter
Hinesville, GA 31313
Services dans cet établissement :
8h30 am à 1h pm / 2h pm à 5nbsp;h 30 pm
- SamediDe 8 h 30 am à 2 pm
Heures d'ouverture spéciales
- 12/10/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Brittany R.
Trailer wheel well was damaged. Should have been repaired before renting it out.Erasmus S.
Le client n'a pas laissé de commentaire.pablo P.
Le client n'a pas laissé de commentaire.james R.
Le client n'a pas laissé de commentaire.HENRY K.
Great customer service, friendly and knowledgeable!Quintin L.
Le client n'a pas laissé de commentaire.samuel C.
Le client n'a pas laissé de commentaire.Mary O.
I drove 24 miles It took $36 to FILL the truck up no one would issue a credit I was on the phone 40 minutes. Because I didn't check the fuel gauge after every gallon I pumped and filled it up cause I was told to fill it up I lost $28 So I'm pissedJOHNNY M.
Le client n'a pas laissé de commentaire.Nathan C.
Change the check the truck app to allow for more info than accept or deny... We had a tail light out and didn't know it til we were half a state away.Floyd L.
Customer service representative at location did not give any instructions , did not tell us there was damage to the vehicle or that it was dirty. I submitted pictures before I used the truck. Overall very unhelpful.Julie D.
Le client n'a pas laissé de commentaire.tasha A.
Was told I was all checked in on my return only to find out days later that I was not checked in correctly and charged for extra days. Called about this and found out they couldn't refund their mistake. I was directed to call Uhaul directly to have this fixed. After being on hold for 15 to 20 minutes I was told it will take 3 to 5 business days to correct the mistake only after they verify I had returned item when I said I did.Cory B.
Le client n'a pas laissé de commentaire.DAISY E.
Nothing customer service was awesome Frankjoy T.
Make sure there are not roaches crawling around the back of the truck when the next person uses the truck!! It was roaches everywhere!VICTORIA M.
Le client n'a pas laissé de commentaire.VAN DEXTER R.
Le client n'a pas laissé de commentaire.Nicole C.
Le client n'a pas laissé de commentaire.Karletta T.
Le client n'a pas laissé de commentaire.JERMEMY C.
Parking difficultHoward S.
Le client n'a pas laissé de commentaire.Joshua W.
Nothing Everything was great & even approved us to keep the truck a few more hours My family really appreciated that.Brandon H.
Le client n'a pas laissé de commentaire.Michael B.
Staff was extremely friendly, welcoming and knowledgeable. Definitely my U-haul location for all future needsIan D.
2 tires low on air pressure, other then that it was great, thanksrichard K.
The dolly that I reserved with my truck was not provided. The vehicle was unlocked before I got key. Front cabin floor was full of chips.Johnnie G.
Le client n'a pas laissé de commentaire.Antoine C.
Awesome serviceDerek W.
Great customer service!Armon H.
Le client n'a pas laissé de commentaire.Jeffrey P.
Le client n'a pas laissé de commentaire.Deborah F.
Le client n'a pas laissé de commentaire.michelle H.
Usually, when I go there, only one person is working. I think it would be more efficient with another person being that sometimes people have to wait if the only one working has to go to the yard to check equipment or hook up. Other than that, the environment is very professional and courteous.TERRY H.
There is nothing I can suggest. The associate on site was very helpful and quick.Michael M.
Le client n'a pas laissé de commentaire.jackie H.
Le client n'a pas laissé de commentaire.Williesha J.
I got charhe something that the inaide of the truck is dirty and the blankets are not folded at all and yet i still got chargehenry O.
Le client n'a pas laissé de commentaire.Nicholas B.
Le client n'a pas laissé de commentaire.Brittney P.
Truck was not at the location I reserved. I had to travel an extra 30 miles to pick up the truck.Narayan S.
Le client n'a pas laissé de commentaire.Chelsea P.
Le client n'a pas laissé de commentaire.Melvin M.
Bien herb S.
Have more workers in the morning.Brittany B.
The equipment wasn't exactly clean when we picked it up but we made sure to return it spotless on the inside. The representative which helped us was fantastic. She was fast and responded to all of our many questions.Felton W.
I never received the email regarding my transaction even after I called and requested that information.james R.
Pleasure doing business with this office. When I need another rental I'll be sure to reserve it here!James M.
Teach your employees how to follow your company instructions before renting out equipment that shouldn't be used. I was issued a tow dolly to tow a 2015 Buick Encore and your employee pulled it up in your online site and said that there wasn't any problems that would happen if I was to use the dolly. Well that's a lie because now the rear end of the car that was towed is now in need of a new rear end. ThanksMark D.
Le client n'a pas laissé de commentaire.Imani J.
It overall very good, it was nice and quick and friendly.darell H.
They charged me for stuff I didn't approve and I'm getting charged extra to drop off equipment early and under mileage. This is ridiculous. The lady was rude and didn't know her job at all. I will not be using this at all. Don't use K&JTRASHAWN S.
Le client n'a pas laissé de commentaire.Ashley M.
Le client n'a pas laissé de commentaire.Yvette L.
They called me and told me I need to drop the truck off early and when I told them I can't they said that wasn't an option and someone else needs the truck I had. 2 different people called and tried to scare me into turning the truck in early. Someone at Uhaul needs to talk to this location about customer SERVICE.Robert F.
Parked and left key in Dropbox.Brandy M.
Le client n'a pas laissé de commentaire.Yakaria K.
Le client n'a pas laissé de commentaire.Jesus E.
Quick service, no hasslesRoger O.
Le client n'a pas laissé de commentaire.RONALD D.
provide better customer service, the lady was rude and was no where to be found in the first 20 minutes i was there and the van i got was not swept, there was sand all over and i returned it the same way i got itAngelina P.
The young lady who helped me was awesome! Jasmine is a great lady and she deserves a raise!Matthew H.
Le client n'a pas laissé de commentaire.Robin B.
The customer service was excellent. They take the time to figure out what you need or even give you directions to where you need to go. Jasmine has a smile a smile so bright that I was upset and she made my day a little better.Janet E.
Le client n'a pas laissé de commentaire.Julio P.
Truck was not operable and I could not trade it for another on the Sunday I rented it. Jasmine is a great CSR and very organized and helpful.dale M.
Excellent customer service!Andrew F.
Le client n'a pas laissé de commentaire.JUSTINA P.
Le client n'a pas laissé de commentaire.Nicole W.
Y'all charged me twiceSara L.
The specific box van I rented desperately needed mechanical attention. The engine ran strong but the transmission clearly needed service as well as all of the steering and suspension components. The brakes needed service as well. Other than that it was a pleasant experience to rent the aforementioned box truck.Michael M.
I turned the truck and appliance hand truck in on Saturday evening around 5:30. Nobody was in the office to accept the truck and do an inspection. Monday morning I receive my final bill and noticed I'm charged $25 for a cleaning fee. I would like to dispute this $25 fee for the truck was cleaned out before I turn the truck in. I should have been called and notified of what kind of dirt was in the truck instead of charging me. I understand if I had not swept the truck out and I do have witnesses at the apartment complex where I dropped off. It seems to me that U-Haul can charge anybody a $25 cleaning fee and we, the consumer have no recourse. Show me proof that the truck was not clean. VERY DISAPPOINTED!James D.
It was late and dark when I returned the truck so no bad reviews.Sonya B.
Le client n'a pas laissé de commentaire.James C.
If you have a gate that requires a pass code to get out, have a way to provide that pass code to the customer so they can open the gate and leave.Jacob M.
Le client n'a pas laissé de commentaire.Jeffrey P.
Trailer fit my Road Glide perfectly and towed flawlesslyDavid C.
Le client n'a pas laissé de commentaire.zaccurrus G.
Le client n'a pas laissé de commentaire.Crystal A.
Excellent service.CHRISTOPHER P.
Love the communication and was easy finding storage as wellTatiana K.
Nothing, the service was great and the associate was very beautiful.maurice J.
The one lady was rude and unprofessional to not only myself but to also the younger lady working there as well. I give the younger lady jasmine props for putting up with the older woman and for helping me.Christina J.
Le client n'a pas laissé de commentaire.PATRICIO L.
Le client n'a pas laissé de commentaire.CHRISTINA T.
Le client n'a pas laissé de commentaire.JOY T.
Easy in easy outERNEST PATRICK K.
Le client n'a pas laissé de commentaire.Anthony S.
Le client n'a pas laissé de commentaire.VANNESSA W.
Great customer service and very professional staffMICHAEL W.
Everything was perfect. Just keep doing what you're doing.MARCHELLE H.
Le client n'a pas laissé de commentaire.JEFFERY N.
Pay attention to my reservation if i ask for a appliance dolly provide just thatAshlee D.
Easy convenient drop off.Dave F.
trailer 1 day at 11:10 am for $40,99 with insurance. Ask both Represenative when do I have to return the trailer. Both stated any time on Saturday . Returned the trailer around 1:40 pm on Saturday and was charged an additional day. Total Charged was $81,98WILLIE T.