Customer Reviews for Storage Solution Center
(Concessionnaire U-Haul dans le voisinage)

213 évaluations

1728 Seminole Trl   Charlottesville, VA 22901
(100 yards north of Rio Rd & Rt 29 on the southbound side of Rt 29)

(434) 227-5842

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h pm
  • Sam : 9h am à 1h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 5/30/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(434) 227-5842

1728 Seminole Trl
Charlottesville, VA 22901
(100 yards north of Rio Rd & Rt 29 on the southbound side of Rt 29)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h pm
  • Sam : 9h am à 1h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 5/30/2022: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Les K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert K. 
Évaluation :
5

Happy with exception of snow plowing THROUGHOUT the complex. I arrived a day after a big snow and only part of the complex was plowed. It was very difficult to access my section.

Gregory M.  |  Expérience générale 
Évaluation :
5

Very happy will all aspects of the storage rental. The staff was always friendly and helpful. Highly recommended

Peter V.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

WILLIAMALEXANDER C. 
Évaluation :
5

I loved the experience. The car I rented was clean and neat in each single and small detail. The customer service is friendly and very supportive! Price was great!

antio A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brittany S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Don T. 
Évaluation :
5

All was as agreed

CHARLES A.  |  Expérience générale 
Évaluation :
5

Site was ready for my rental reservation, all went extremely well. Vehicle was clean, fueled and ready to go. Agent was very friendly & accommodating. Highly recommend this location!

Bruce F. 
Évaluation :
1

Make sure that everyone at my place of work which is the main hospital of Charlottesville knows how I got screwed from the mileage that I did not go . I am sure that this will affect business. Everyone needs to know not to rent through U-Haul

Ashley B. 
Évaluation :
5

Very friendly staff - easy to work with and storage unit was very clean and easily accesible! Merci.

Mariela B.  |  Expérience générale 
Évaluation :
5

Excellent service à la clientèle

Daniel H. 
Évaluation :
5

We'd been a tenant for almost 4 years. The staff from SSC had been there for us every time we needed them, including switching units when our storage needs changed. Every interaction was a positive one! Thank you, Mark!

BENJAMIN M.  |  Expérience générale 
Évaluation :
5

clone THIS operation for ALL uHaul offices! Mark, Suzanne & that team are the BEST

DOUGLAS B. 
Évaluation :
5

Awesome staff, very helpful, always smiling and professional. Extremely happy with the service and will certainly recommend

Ibrahim O.  |  Expérience générale 
Évaluation :
5

Merci.

brigitte p.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brigitte P. 
Évaluation :
5

The key drop was off is so convoluted that I was ready to just wait for the staff to get back from lunch. Gotta be a better way then what's in place.

Randolph B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike S.  |  Expérience générale 
Évaluation :
5

a more distinctive sign to make it easier to find the place.

HUSSAMMARWAN A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nancy M. 
Évaluation :
5

Terrific facility. Well organized, clean and safe. Plus managed and staffed by pleasant, thoughtful people.

Phillip G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathleen B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hung T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raelissa G. 
Évaluation :
5

Great experience

Gerald H.  |  Expérience générale 
Évaluation :
5

Wonderful customer service on both the pickup and dropoff!

DRAKECAMERON V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pedro A S. 
Évaluation :
5

Not a thing.

BRIANGERARD C. 
Évaluation :
4

Our reservation was for 9 am, yet it took until 9:15 am for the clerk to arrive. He offered no apology. This worked out OK for us, but if we had been on a tight schedule, this would not have been acceptable. Please encourage your employees to strive for promptness and good customer service.

CHRISTOPHER P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brigitte P. 
Évaluation :
5

Mark and his team are always professional, courteous, and friendly! They go above and beyond for all of their customers! Fortement recommandé!

Megan F. 
Évaluation :
5

Excellent service and equipment.

Michael G. 
Évaluation :
5

Excellent emplacement!

Alan A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terrell D. 
Évaluation :
5

Great!!!

Robert G. 
Évaluation :
5

Excellent service and staff. They went above and beyond in catering to all aspects of my wants and needs.during my use of the facility. Merci.

Catherine G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Xujie Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL j.  |  Expérience générale 
Évaluation :
5

The gentleman I dealt with was absolutely wonderful.

Kyle M. 
Évaluation :
5

Nothing; great staff, clean truck, good value.

Steven R. 
Évaluation :
5

Fix the web site for returning the truck. It would not let me go past the return location page.

Steven R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nancy J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amy R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald T. 
Évaluation :
4

The location is not an issue, the customer service from Mark was excellent. The problem was with the overall experience with u haul! Everything from booking the truck to picking it up and dropping it off was a one big cluster, headache and inconvenience. I would not recommend uhaul after this past experience. Even though I selected the mobile pick up. I still had to call uhaul in order to pick up and drop off the truck because the persons who places my order over the telephone didn't do it properly. I It took me mover 2 hours just to pick up the vehicle because I was on hold for so long.

Antwaine C. 
Évaluation :
5

The team at Storage Solutions helped me every time I needed anything. Clean unit, great location and staff even helped me unload a couple of times. This is the only place to rent storage space in Charlottesville.

DOUG M.  |  Expérience générale 
Évaluation :
5

I am completely satisfied-great service, good vehicle, smooth process.

HARRYCONWAY L. 
Évaluation :
5

I don't know. I was completely satisfied with everything.

Harry L. 
Évaluation :
5

Great staff and wonderful location and awesome rates

KELLY J.  |  Expérience générale 
Évaluation :
5

Thank you very much

Jesse J.  |  Expérience générale 
Évaluation :
5

I had showed up at the Uhaul location at 1525 Putt Putt Pl, Charlottesville, VA 22901 without previously booking online. I needed a Uhaul and storage unit same day. The location on Putt Putt did not have Uhal available in the size I needed and, even though the office was closed for on-line only, the attendant (who had seen us outside as he was outside himself) called (from the parking lot using his ?personal cell phone) the location on Seminole Trail and confirmed they had what we needed and referred us over. My experience at Seminole was pleasant and the attendant was professional. The entire process was easy and smooth!

JAMESVICTOR N. 
Évaluation :
5

Very impressed with this storage facility!! Normally I associate storage facilities with being dirty but this location was amazing. Rooms were not too moist (aka our stuff didn't get ruined or messed up at all by mold or moisture), no pests, no weird smell, and no safety issues. I absolutely recommend this location to everyone!

Ian s.  |  Expérience générale 
Évaluation :
5

Very courteous and helpful!

Elsie T. 
Évaluation :
5

Wonderful customer service. Convenient parking. Fair pricing. Excellent equipment.

Michael C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roosevelt H. 
Évaluation :
5

Last minute need, turned it around in less that 30 minutes! Great job!!!

Don T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sabin J. 
Évaluation :
5

I have come to believe that customer service in the U.S. has truly declined in the past few years -- however, that is not the case at all with Storage Solution Center! Both Mark and Faith were fantastic, friendly, and very much customer service oriented. I will certainly return for all future U-Haul needs.

SALVADORE G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laura C. 
Évaluation :
5

This location is exceptional. The equipment was clean and clearly well taken care of. The owner made the rental process easy and easily addressed all of my questions. Great job. 10/10

DANIELALEXANDER N. 
Évaluation :
5

excellent customer service. easy to use protocols. good equipment.

Michael C. 
Évaluation :
5

wonderful customer service

Michael C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MILOS A. 
Évaluation :
5

This was a very pleasant experience. I will be using this location in the future.

Shelley T. 
Évaluation :
5

Thank you Dana for exceptional service.

Irma G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wesley B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Don M. 
Évaluation :
5

The people you have working at this location is terrific; however, your automated reservation system leaves much to be desired.

Don M. 
Évaluation :
5

Staff always courteous, knowledgable, and helpful. Reservation always ready to go at specified pick-up time.

ray W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Doug S. 
Évaluation :
5

Made me laugh in the middle of a stressful move. That shall not be forgotten.

James W. 
Évaluation :
5

Excellent Customer Service!!!

James W. 
Évaluation :
1

I'm very unhappy with this young man's recall efforts. The internet was out, I could not sign ANYTHING except a small piece of paper he asked me to sign (did not get a copy). I am being charged for CWD coverage 10 and I explicitly told him no when he asked AND when I filled out the application online I checked no. Please check the online application because I received an email saying my rental was ok'd. I also called him and told him that I did not want pads and that the email responding to me had me down as having ordered pads. I did order a dolly but received no dolly...and he also acknowledged that. I filled the gas up to over the 3/4 mark at Sam's club and have the receipt for that. I have the actual mileage at 0,6 not 0,5 but t hat doesn't matter. I am asking you to check the many times I have rented from you to verify that I NEVER ...not even once. Got that coverage. He told me "That's the last time I ever trust anybody" which is such a crock. Let me assure you now, that this 10 needs to come off my bill because I did not ask for it. He was in too much of a hurry to get out of there because he had to be somewhere else. He darn sure did trust me and I was definitely trustworthy, and resent being taken advantage of. Very Sincerely, Brigitte Powell office #434-817-9200 cell number 434-465-1433

brigitte P. 
Évaluation :
5

The service and van rental were top notch. Will definitely return and recommend to others.

Joel H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Guienevere A. 
Évaluation :
5

Called for reservation at last minute and staff still made it work for me in spite of high demand. Very grateful. Always smooth transactions.

Ray W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stacey G. 
Évaluation :
5

Whenever I rent a van from Storage Solutions, it is always there on time, clean, fueled, and ready to go. Staff always takes good care of me.

Ray W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gururaj S. 
Évaluation :
5

Staff clearly explained how charges would work and made sure van was ready when I got there. Great service.

Ray W. 
Évaluation :
5

Friendly and accommodating staff.

Ray W. 
Évaluation :
5

ABSOLUTELY NOTHING YOU ALL ARE JUST GREAT

MILDRED C. 
Évaluation :
5

Excellent friendly service

Andy M. 
Évaluation :
5

Excellent service!

barbara B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brigitte P. 
Évaluation :
5

Brand new van I rented, drove well, and the people were nice and knowledgeable

Austin B. 
Évaluation :
5

Staff was extremely helpful and courteous.

DANIEL H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark W. 
Évaluation :
5

I have dealt with several businesses and locations like this one-and this one is outstanding. It was easy to arrange and the service was excellent. The gentleman we dealt with was knowledgeable and easy to deal with. I will stick to this location in the future and recommend it to friends

JEHU M. 
Évaluation :
5

Nice van, reasonable price, excellent customer service

Mark W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tom A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amaris C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel H. 
Évaluation :
5

Patrick was friendly and knowledgable. No problems.

Stuart B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

katie C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sharon S. 
Évaluation :
5

Really easy/streamlined and great customer service!

Sandra L. 
Évaluation :
5

lower gas prices nationwide! (nothing)

DOUG B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

kara C. 
Évaluation :
5

let this location give seminars on service and customer relations- at least around this town! they are the best!

DOUG B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRED S. 
Évaluation :
5

Great staff!

LAURA S. 
Évaluation :
4

Your rates for mileage are way to high, when you pay almost a $1 a mile it defeats the whole $19,99 rental fee. I had the van for less then 2 hours and only put 37 miles on the vehicle it and my bill was almost $60.00. That sucks, and I will not use your service again nor recommend it to anyone I know. No wonder there were plenty of vehicles available on a busy Saturday afternoon. afternoon

robert I. 
Évaluation :
5

Fantastic, Friendly Folks!!

JAMES W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARY P. 
Évaluation :
5

Super Friendly and Helpful People !!

tamera H. 
Évaluation :
5

The people at this location made the process so easy and hassle free. I have rented a lot over the years and this was by far one of the most pleasant of the many part experiences. Je les recommande fortement. 

kevin I. 
Évaluation :
1

The threats about police activity if i didn't get the vehicle back in time were unnecessary.

Stephen G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julia P. 
Évaluation :
5

Great overall customer service.

Ricardo P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

IVY P. 
Évaluation :
5

have this location as a training center for many others -these guys are the best.

DOUG B. 
Évaluation :
4

The facility is very well run and conveniently located. They are professional and accommodating. I highly recommend.

Privacy R.  |  Premières impressions 
Évaluation :
4

There was confusion about unit upon arrival, but good customer service was shown by apologizing for the miscommunication and providing an adequate storage space.

Privacy R.  |  Premières impressions 
Évaluation :
5

This is my second time in last 2 year with this storage. Nothing but the best.

Privacy R.  |  Premières impressions 
Évaluation :
5

patrick was very helpful, courteous and respectful. Would recommend this facility to anyone

JOHN M.  |  Premières impressions 
Évaluation :
4

Good looking storage facility

Privacy R.  |  Premières impressions 
Évaluation :
5

This is one of the best truck rental and storage experiences I`ve had. Friendly, responsive service. I highly recommend this facility to others.

Privacy R.  |  Premières impressions 
Évaluation :
5

Friendly and helpful

Privacy R.  |  Premières impressions 
Évaluation :
3

Clerk was very courteous. Place was adequate to serve our needs.

Privacy R.  |  Premières impressions 
Évaluation :
5

Clean facility with excellent customer service. Very friendly and helpful. Highly recommend this facility for all your storage needs.

Privacy R.  |  Premières impressions 
Évaluation :
5

Clean facility, excellent service. Great experience.

Privacy R.  |  Premières impressions 
Évaluation :
5

Very helpful. The employee walked through the entire process for getting access and was kind enough to stay a little later after closing.

Privacy R.  |  Premières impressions 
Évaluation :
4

Prompt, courteous, clean storage unit. Was able to get everything I needed for the move at one stop.

Privacy R.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

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