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john miller
Customer Reviews for Store It
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The person that assisted me at the hardware store was amazing. She was knowledgeable, helpful and iind
Larry PerkinsOne of the trailers that I rented had no working lights had to switch to another trailer that was the only issue. Other than that the employees of the store were great. They help me with the issues.
Richard BurgroffI’ve dealt with this location a few times and the service is always polite and courteous.
Johnny DroddyGood people
Richard RansonNo issues, service and equipment was excellent
Van WysongPaint peeling off trailer in several places. Not the best looking trailer.
Rick DillonVery easy and friendly
Warren RhodesWill never use uhaul again. Truck broke down on me. Waited 3 hrs for a mechanic another hr for him to figure it out another hr to go get parts another 2 hrs while he fixed it. That whole time sitting next to a perfectly fine truck but wouldn't let me take it. Was promised a full refund and got half. Uhaul sucks and will never get any business from me
Aaron WhalenEverything was perfect, staff is friendly and knowledgeable
Timothy AlfordGreat people. Always friendly and helpful. Will continue to rent from them.
Tim ShafferAlways easy to work with. In stock equipment and clean. Would definitely recommend to fry and family
PATRICIA HARPOLDThe wiring on the trailer needs replaced I wrapped electrical tape around the worn spots. The lights worked the wiring is just worn.
Tim ShafferExcellent experience! The staff were great, the process of rental and return were efficient, and the equipment was well maintained.
Jeff AllenI have picked up from this location before and have had no issues.
Karl KochTrailers need tongue jacks very hard for one person to hitch.
Johnnie MuckGreat place, friendly staff I will rent again from them no doubt.
Tim ShafferWhile the 15' moving van was operational, it was not clean. Windshield was covered in bug splatter , cup holders had not been cleaned . When I went to pick up the van I was informed that there was no blankets or dolly's available, not a complete deal breaker but really?. I had ordered the moving van 3 weeks prior! In summary, although I do appreciate the convenience of using this uhaul location I doubt that I will use them again. I would recommend uhaul to a friend but not this location.
Michael JohnsonGeneral hardware is a great place to rent from!!!
Donna LesterThe young lady that checked me out and back in was very friendly and courteous. She even went out to the lot and found my trailer plug adapter for me when I accidentally left it by the trailer I dropped off.
charles reberVery good service. Truck was clean it was ready it rained good it was exactly what we needed
Linda CantrellThere was snow on the windshield, this was due to the recent snow storm in the area. Didn't have any problems with the truck.
Quality WoodsThe first truck we were assigned doing the initial checks before leaving facility, found that the back lights on truck did not illuminate when headlights were turned on. When we brought to representative's attention, we were immediately given another truck.
Michael JacksonThe truck done the job, no problems
Quality WoodsYou seriously need improvement on the mobile uhaul stuff. It didn't work. Had the drop off locations address wrong. Took an hour to get it turned in and then we were charged for bring late so there's that. Renting a uhaul should not be so stressful or take up so much time.
Kory WooldridgeThe young staff were efficient and extremely nice to deal with. My only issue was the location in proximity to the Uhaul. We were not instructed where to pull through to pick up the van and was stuck behind a locked gate. However, that is not a deal breaker. I drove out of my way to use STORE It due to the reviews of the closet retailer their reviews for their business is sub par.
Tammy PahlImpossible to lift the tongue of trailer by yourself. Had to go get my own Jack to raise the trailer to hookup and then reverse the to in- hook. Need to provide a Jack of some sort!
Ray RexGet better trucks!!! It’s ridiculous how raggedy they are!!!!
Villa CraftFriendly helpful efficient
LINDA CANTRELLWould be nice to have a crank to lift the front of the trailer up. It was heavy to lift up.
Cheva IsingSpeed up the transaction. Also, I know it's not your fault but encourage Uhaul to put tie-down hooks back in the trucks.
RUSSELL LYONSEveryone there is nice and easy to deal with.
Doug Kinseythis was not my location for drop off (could not reach anyone) called winfield location they were very helpful
RICHARD WAYNE HASTINGSBack of truck had not been cleaned from pr er virus rental.
John SargentThe supplied ratchet on the auto hauler could use some lubrication. Overall Great job and friendly efficient service.
Kevin LittonNo problems
Austin WalkerRemove the up charge on using an dealer location to reserve equipment, some people don’t like using phones to reserve equipment.
RICHARD REESEOverall it is good.
Dakshinamoor VenugopalI work there so it has better be great!
Bill WalkerThe person checking me in was new to the U-Haul process and struggled a little bit. They were very polite and friendly.
Brandon RobertsEveryone there is so nice, friendly and very helpful.
sharon lewisChristy was very quick and friendly. Will be back when I need another U-Haul
WILLIE ERWINOnline reservations are a bit confusing. Materials added automatically included 2 dollys and 5 dozen blankets. Did not need any of it but could only get it removed at dealer.
Jay MartinUpdate your Apple maps location. It sent me 15-20 minutes out of my way. Had to use Google maps to find correct address.
Duane Edward Talley