Évaluations des clients Storquest Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Storquest Self Storage

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Terry R.
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Excellent service and communication.

Susan G.
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Le client n'a pas laissé de commentaire.

michael P.
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Scott is an excellent manager . Prompt and subregion service

DAVID S.
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Na

Nancy A.
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Great staff, quality service, friendly , clean, helpful, best location. Could not say enough great things about this site !!! Helpful in making sure I was getting the right size truck. Made sure I was comfortible

Joseph A.
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Le client n'a pas laissé de commentaire.

Michael F.
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Le client n'a pas laissé de commentaire.

JEFFREY B.
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nice customer service

Cyndi C.
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Le client n'a pas laissé de commentaire.

CHRISTOPHER P.
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great folks !

John V.
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I used a 20 ' van to move a relative locally. All was clean and on time. Very friendly and convenient.

RICHARD H.
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Le client n'a pas laissé de commentaire.

MICHAEL JOHN K.
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Le client n'a pas laissé de commentaire.

Adam D.
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Fantastic employee. He was extremely polite.

Richard N.
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We rented the economy van .Everything was good until we started to drive .Started getting bit by ants and they made there way into my wife's purse. I feel that we should get some type of reimbursement for this uncomfortable drive

Dale K.
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Individual who checked me in (rental) was great, individual who checked me out (return) was annoyed because I asked for a receipt - I was uncomfortable leaving the premises w/ no documentation - how would I have proven the dolly had been returned if there was a discrepancy? If she was busy, I would understand, but there wasn't another sole on the premises, and she was just leaning back, staring at the PC screen.

Lisa O.
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Smooth, easy NICE rental experience! Thank you!!

David H.
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Have experienced people helping customers. The guy I dealt with had no clue

Albert P.
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Scott was very helpful.

yevgeniy B.
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Front desk lady spoke rought Their service was impolite

RONALD M.
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Le client n'a pas laissé de commentaire.

TERRY LEE M.
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Le client n'a pas laissé de commentaire.

John M.
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1) Staff could not answer whether the CDW carried any deductible aNd, if yes, how much. 2) Also, they failed to examine the van for damage and seemed unconcerned when asked, 3) The interior had not been cleaned: gravel in the cab and cargo area and windshield was filthy. All around, very unprofessional.

Carl M.
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Le client n'a pas laissé de commentaire.

Jack F.
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Very pleasant rental. Scott was the agent that handled the reservation. Great facility. Highly recommend.

john F.
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Nothing. Everything is perfect.

ANDREW B.
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Tori and Scott at this location are great and very helpful for my needs as I continue to rent to haul my boat with. Thanks

AUSTIN M.
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Charged 25 dollars for not folding blankets is ridiculous

ROBERT M.
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I was charged mileage after being told by someone in corporate when I made reservation no mileage would be charged. No very pleased with that

JOHN K.
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Very unfriendly staff. Trailer had no way to crank off the ball, it literally had to be lifted off. Brought back 1 hour late and was charged an additional day. I left 2 messages regarding how I was suppose to leave the trailer free standing and no one ever called me back.

Eduardo M.
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Explain the options and the use of vehicle in more detail.

Johnathan B.
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I was passed around to 3 different U-Haul locations. It was ridiculous how far I had to go to rent a dolly. The young lady at the final location was very professional. The lady in Bradenton on 14th Street was very unprofessional and very rude

Loretta H.
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Le client n'a pas laissé de commentaire.

Irwin B.
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I tried to drop trailer at an alternative location much closer to where I was. A very large dealer in Venice, FL. Was turned away as "not accepting any trailers" and I had to drive the extra distance to the originally scheduled drop. First time I ever had that happen.

Mark I.
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Le client n'a pas laissé de commentaire.

George C.
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Le client n'a pas laissé de commentaire.

tory V.
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Le client n'a pas laissé de commentaire.

Vickie B.
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Le client n'a pas laissé de commentaire.

JENNIFER M.
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She was great! Location was convenient and easy to get too.

Michael G.
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Le client n'a pas laissé de commentaire.

JOSEPH REGINAL E.
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Scott was terrific!!!!! He answered my phone call after hours and helped me out with a question. Very friendly and professional. Extremely happy with customer service he provided and this whole experience of using the online to rent a truck was perfect. This was my second time using this service. I will be using this all the time for now on. I can't believe how easy this whole process is. Looking forward to my next rental. Thank you U-Haul and thank you Scott. Keep up the great work

jeff B.
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The girl at front desk was awesome, very polite, and very helpful.. Hopefully I'm not moving again lol, but if I have to use a uhaul Inwill return there. Thank you

Thomas W.
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The truck I rented was unbelievable bad smelling. It smelt like a barnyard that wasn't taken care of. I rented it at 10:12 drove it to my home and decided that it wasn't worth it due to the terrible odor that is permeating and fou smelling and drove it back to U Haul. The total mileage was i believe 7 or 8 miles.

JEFFREY T.
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Le client n'a pas laissé de commentaire.

Rodney S.
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Le client n'a pas laissé de commentaire.

Deborah D.
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Le client n'a pas laissé de commentaire.

Joseph L.
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Le client n'a pas laissé de commentaire.

Joseph R.
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Le client n'a pas laissé de commentaire.

Ferdinando C.
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Le client n'a pas laissé de commentaire.

Ted M.
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Le client n'a pas laissé de commentaire.

Robin P.
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Le client n'a pas laissé de commentaire.

Dan M.
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Convenient location.

Steven J.
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Before I went to this location, I went to another a bit closer to my home. When I got to that first location, I was told they only accept trucks. I was given directions to another facility close by. When I arrived at the second facility, the signage indicated that turn-in was straight ahead. Followed the signage looking for an office. Drove around the whole facility. Drove back to the front of the facility and saw a side door that appeared to possibly be an office...it was but was not apparent when driving into the facility based on signage. There was a sign on the door not to enter without a mask so I returned to my truck and put on a mask. When I entered, the staff was not wearing masks...noncompliant with their own policy. I was told to leave the trailer where I had temporarily parked. This seemed odd to me so I backed the trailer into a spot while blocking incoming traffic. I had no spotter, unhitched the trailer my self, and by hand, myself, moved the trailer into an actual spot. I went back into the office and asked for a receipt showing I turned in the trailer and they told me they'd email it to me. Bottom line, signage was confusing and personnel, although never rude, were totally unhelpful. My last few experiences with U-Haul have been marginal at best locating turn-in locations because they can't be seen from the street, limited operational hours, only take certain rentals, having to turn in rentals online. Over my lifetime I have used U-Haul several times with great experiences...until the last few times due to the issues I mentioned above. I will probably look into other available rental options next time I need a trailer or truck.

Diane S.
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Le client n'a pas laissé de commentaire.

scott B.
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Le client n'a pas laissé de commentaire.

David W.
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The agent did not go to the vehicle, check the mileage, furniture pads, or dollie

Zachary C.
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Le client n'a pas laissé de commentaire.

Neil Y.
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I dropped off after hours. Last year I dropped off at the next-door storage facility by mistake! This time I got it right. Thank You!

michael B.
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Great service, quick, friendly, professional. Couldn't have asked for more. Thank you!

Ralph H.
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The price from the parent company changed dramatically week to week and was higher than expected.

David M.
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Le client n'a pas laissé de commentaire.

Luigi C.
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Le client n'a pas laissé de commentaire.

WAYNE A.
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Le client n'a pas laissé de commentaire.

MARK C.
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Le client n'a pas laissé de commentaire.

Eugene G.
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When we finally found a location it was excellent

Non reviews have been submitted for this location.

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