The overall experience was so bad that I wouldn't recommend I haul to anyoneMiguel C.
Customer Reviews for Street Sounds & Tint
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Jacksonville, NC 28546
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 10h30 am à 5h30 pm
- Sam : 9h30 am à 3h pm
- Dim : 11h am à 3h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.DANIEL D.
It would be nice to know about the pre-inspection process before leaving the lot. - not just getting the keys and getting told it's ready. Have your trucks go through a vehicle inspection; the truck needs an alignment done, and the break wasn't breaking correctly after the truck was full.Antonio T.
I couldn't understand 3 eights and I got fuel gauge wrong, instead of calling me they charged me without allowing me to refill, and it was more than I could affordAlejandro M.
Appreciated letting me know what drop off location was most convenient for Me !kevin K.
The entire process was nice and smooth!Renee C.
Le client n'a pas laissé de commentaire.DANIEL G.
Excellent service à la clientèleAARON W.
Le client n'a pas laissé de commentaire.RICHARD A.
Great customer service!Jessica H.
The place itself was great. It was UHAUL itself that was an issue. They first changed the location without telling me and I only got lucky to find out when I called for a different issue.MEGHAN M.
Didn't have many trailers to choose from but they had what I needed. The guys hooked everything up, made sure the lights worked and I was on my way.Carlton B.
Le client n'a pas laissé de commentaire.Jennifer J.
Le client n'a pas laissé de commentaire.TIMOTHY A.
Quick, easy check in processSamantha S.
Le client n'a pas laissé de commentaire.Alicia B.
Le client n'a pas laissé de commentaire.JOSEPHINE M.
Simple, great experience.Ryan D.
We had a drop off location at Jacksonville Mini Warehouse and it was awful. No one was there to drop off the keys, the gate was locked, and the worker who answered the business number had no clue on how to help since she works from home. This location (street sound and tent) was perfect. It was clear where to drop off the uhaul and where to put the keys.JOSEPH S.
Le client n'a pas laissé de commentaire.Cody K.
I had reserved online for a 5x8 trailer When I went to pick up I was told there was no 5x8 available. Then was told someone at uhaul cancelled my online reservation and didn't inform me. So they gave me a bigger which to big. And I had to bring it back sooner . I was rushed and I didn't get to help my daughter in pack or put things away on her dorm.Yvette G.
Le client n'a pas laissé de commentaire.LISA H.
Outstanding service and attached trailerJohnathon W.
Awesome Service Professional KnowledgeableALVIN J.
Le client n'a pas laissé de commentaire.Makayla R.
Le client n'a pas laissé de commentaire.destiny S.
Give customer complete understanding for online check in before customer leaves lotHarlene M.
The customer service here was incredible. I was in and out in less than 5 minutes. They definitely go above and beyond to ensure the customer has a good experience. Merci.Henry C.
Le client n'a pas laissé de commentaire.Michelle C.
Le client n'a pas laissé de commentaire.Pablo R.
have more staff to answer calls to keep from being on hold for 30 mins or more.Regina S.
Le client n'a pas laissé de commentaire.Thomas C.
Le client n'a pas laissé de commentaire.Emily L.
Le client n'a pas laissé de commentaire.Carl C.
Le client n'a pas laissé de commentaire.Meredith S.
No improvement neededSHARON S.
Great customer service ??Alina L.
Le client n'a pas laissé de commentaire.GARY J.
I returned this trailer Sunday evening, March 22nd, one day prior to my contracted return date of Monday, March 23rd by noon. I received an email that I was charged a prorated amount because the trailer wasn't checked in until around 1:30 on Monday.James P.
Explain the 24-hour drop-off sequence a little more clearly. Even if you are planning to void the charge for the "extra" day, you should explain to the customer that they will be receiving an email indicating that they might.DANIEL D.
Thanks for being professional and courteous!!Michael B.
Le client n'a pas laissé de commentaire.Kevin M.
Le client n'a pas laissé de commentaire.Fred F.
Le client n'a pas laissé de commentaire.Cassandra B.
Le client n'a pas laissé de commentaire.ALEX R.
Le client n'a pas laissé de commentaire.Larry B.
The only thing what was wrong with this experience that made the experience less enjoyable was that we reserved to pick up our uhaul at 7:15 pm on September 30 and when we got there it was not there. Uhaul has double booked our truck and we were unable to get it until the next morning which was very inconvenient because we needed it that day. I really would like if uhaul fixed that. Less of stress and hassle for something that shouldn't have happened.Taylor B.
Everything was fine fast and easy to pick up no issues.WANDA S.
109 WESTERN BLVD UHAUL DEALER CAME THROUGH FOR ME WHEN THE OTHER DEALER HAD CLOSED THE SAME TIME I HAD RESERVATIONS TO PICK-UP A TRUCK. THE GENTLEMAN WORKED FAST AND TOOK GOOD CARE OF ME.Jaclyn M.
I wound have the location post a big uhaul sign to help identify the uhaul location.Jeff I.
The gentlemen working were helpful and professional. I was disappointed that the Sneads Ferry location did not have the equipment so I had to drive 24 miles further in order to pick up the truck and trailer. When I arrived, the correct truck was not with Street Sounds so they had to search for a third location (another 5 miles away) for me to get the proper truck. After picking up the truck I had to return back to Street Sounds to pick up the trailer. This event was super inconvenient but the gentlemen at Street Sounds were great.Sara A.
Le client n'a pas laissé de commentaire.Rebecca M.
No complaints about turn-inHoward P.
Although this was not a traditional uhaul shop the counter agent was very friendly and helpful. Also he was very helpful by allowing me to return some rental blankets to his location instead of having to take them to the location on my original return contract.Larry M.
Le client n'a pas laissé de commentaire.chrae K.
They charged us a lot more than what it said online, when we ordered it. Didn't explain why the final price was over $50 more than we were told it would be.Roberto A.
Le client n'a pas laissé de commentaire.Kenneth C.
Le client n'a pas laissé de commentaire.Joseph W.
Le client n'a pas laissé de commentaire.Van B.
Le client n'a pas laissé de commentaire.David C.
Filthy truck. 1/4 tank gas at pick up. Location changed 3 times for pick up. No info. Submitted online such as credit card info and drop off location was relayed to pick up location. TRUCK SIZE CHANGED. PRICE CHANGED. ALL AROUND TERRIBLE EXPERIENCE AND WILL NEVER USE UHAUL AGAIN.AMY W.
find drop off spots that have help on duty 1835 lejeuna blvd jacksonville did not i had too take it too the 109 western blvd locationpaul G.
Le client n'a pas laissé de commentaire.Willie A D.
Le client n'a pas laissé de commentaire.CARMEN LEIDY P.
Le client n'a pas laissé de commentaire.Erron M.
Le client n'a pas laissé de commentaire.Natasha B.
Le client n'a pas laissé de commentaire.MICHAEL L.
Great customer support. Very knowledgeable staff.JAMES H.
Le client n'a pas laissé de commentaire.James N.
Just dropped it off cause no one was due in till 10:00 am.Jeff M.
Great Customer ServiceChristopher K.
Le client n'a pas laissé de commentaire.DWAYNE B.
Le client n'a pas laissé de commentaire.KARLA J.
The guy at the Street Sounds location was awesome! Knowledgeable and Kind!! Thanks!!Delshawn S.
Le client n'a pas laissé de commentaire.Jean C.
Le client n'a pas laissé de commentaire.Cody W.
Equipment not road ready. Tail light out.Dan O.
Le client n'a pas laissé de commentaire.Suzanne B.
Le client n'a pas laissé de commentaire.Jason G.
Le client n'a pas laissé de commentaire.Dave D.
Le client n'a pas laissé de commentaire.KATHY B.
Le client n'a pas laissé de commentaire.Michael A.
Le client n'a pas laissé de commentaire.Norman G.
Location was fine. Staff were friendly. Unfortunately there was a paper temporary license plate on the car transport trailer which came off of the trailer during the trip. As a result I was pulled over twice and delayed about a half an hour or more. In addition the running lights on the trailer stopped working about half way through the return trip (night time). The hazard and turn signal lights worked, just no running or maker lights. This made the rest of the trip hazardous for me so as a solution I had to drive with my hazards on for about an hour. I reported the issues to the uhaul location I picked the trailer up from the next day.Andrew K.
This location did not open until 10:00, but I dropped the trailer off and received my receipt. Merci.Karen B.
Le client n'a pas laissé de commentaire.Joey M.
Le client n'a pas laissé de commentaire.Zacharias H.
Le client n'a pas laissé de commentaire.TIMOTHY W.
Le client n'a pas laissé de commentaire.paul R.
Le client n'a pas laissé de commentaire.Lauri S.
Le client n'a pas laissé de commentaire.Cannon H.
Never told that the AC on the 20' truck was inoperative. Made for a long & muggy day. ??ANGEL P.
Keep up the great work, friendly atmosphere.MATTHEW W.
None. Service is efficient and lot has easy access to enter and exit. Merci.David B.
Le client n'a pas laissé de commentaire.basil D.
Le client n'a pas laissé de commentaire.NICK B.
Le client n'a pas laissé de commentaire.Tyler D.
Le client n'a pas laissé de commentaire.Winona R.