The guy at strictly neon always does his best to assist me with my needs. I rent uhaul trailers on occasion and find him very convenient and helpful.
Jarrett O
Customer Reviews for Strictly Neon
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Very good service and advice. He helped choose the sizes needed and even attach the tailor. Thank you so much, strictly neon is the best uhaul place we've ever been. We will go back and have already sent others there.
Elizabeth PKeith was awesome
Edward ONot a thing!! Our experience with this company was excellent!!
luella RI think the "uhaul app" needs to be a little more user friendly. The ow
Sue WThe owner is awesome!! Funny, well knowledgeable, highly recommend!!!
Jennifer JVery friendly and efficient pickup experience.
Paul PNice place
Troy EWe have always rented trucks and trailers from this location & have never had any problems. Great customer service!!!
Linda MExtremely knowledgeable and informative. The renting staff is very well trained and professional. I highly recommend this U-Haul rental location. I've used others in the past. This one is at the head of the list.
GARY SI reserved the truck at a different location. When I went to pick up the truck there were no blankets or dollies. Strictly Neon got me the blankets and dollies I needed. He went to his home and got me his personal dollies. This man is great if it wasn't for him I would have not been able to move and would have to cancel the truck and still pay my movers
douglas bVery personalable with customer service. Will recommend further customers to this location. Very easy to rent and drop off at this location.
Eric BHung around talking to the owner for almost a hour a amazing guy very nice
Kevin FNothing the owner was excellent and new exactly what to do. No improvements needed
HORACE SThey had the equipment we needed the same day. Great service. Good price.
Tom NClean and fast service
Keith REverything was great. Great customer service and he even held a dolly for me until I could get there. Great guy!
ALTON BSo easy to return the truck and friendly service.
Spencer WKeith Thanks for the troubleshooting on my old Denali and for the stories. - keep it kicking. Paul
William OEverything was great !!! Thank you !!!
Jodi KNothing. Keith was exceptional. GreT experience!
Rhonda HKeith was very helpful and a good image for the company.
Jana BVery nice and helpfull staff and close to my location I will be renting from there again soon!
Donald MKeith Ryan was extremely personably and helpful!
Gary MGreat service and always helpful.
Larry DThis uhaul dealer helped save us from disaster. We reserved a van 3,5 weeks before we needed it at a location in Hartwell, Ga. The day before we were to pick it up, the dealer called and told me it was not available. We reserved a van because we needed to haul flowers from a florist to a church, 40 minutes away for our son's wedding, and we needed the air conditioning that a van provides. So instead of driving 1,7 miles to pickup the van, we had to drive 33 miles one way and spend 40 minutes one way to pickup the van. It cost us $49,45 in additional mileage charge plus 2hr 40min lost of our valuable time, that needed to be spent on the wedding. What a disaster!!!
Ken MVery helpful!!! Will definitely return and recommend.
Scott HKeith was very helpful and knowledgeable and in my opinion he went beyond what I expected!!
jeannie BEverything was exemplary
Alvin BKeith always provides excellent information and service.
CHARLES TKeith is wonderful. He is by far the most personable and helpful uHaul dealer I have had the pleasure of working with. Find a way to clone his friendly demeanor and his eagerness to help. After moving south from MN to SC, he is the first person I can call a friend here.
Eric PThe staff here is wonderful and very friendly. Made sure that the truck and trailer were ready and clean. Before leaving the office made sure that I understood everything and had everything that I needed for the trip. Made sure to walk around vehicle with me and explain how everything was hooked up and and what right looked like. Fantastic experience and would highly recommend this location for anyone looking to rent.
Paul RKeith was a joy to talk to, very professional and nice.
MONICA CGreat customer service!
William Tttruck was very old I was surprised everytimne it started it had a rough time . the truck had 160000 miles on it and it ran that way
mark BHave the owner here train other U-Haul people. Excellent.
Fred PWorked out perfectly! Great service!
DEBBIE MNothing really, the guy at strictly neon helped me a bunch. It was my first time renting a u-haul and he made it extremely easy.
Sergio EFabulous customer service!! Will absolutely rent from this location again!!!
Roseanna WVery helpful
Noel RKeith is knowledgeable, helpful and easy to work with. Easy check in and check out.
Guy GKieth was excellent. Great, not just about the U-Haul rental, but wonderful overall. Neat fella to talk to, knows his job very well, and very informative and entertaining. Good location to get into and out of.
Matt KThe guy that runs this location is always very nice and very helpful.
Justin SQuick and friendly
Roberto PBest service ever at a UHaul rental facility
James BKeith was extremely helpful, the equipment was in excellent condition and the process was smooth and easy.
Kristin DKeith was very helpful. Represented company very well
STEVEN SContinue having clean and consistent rental service for customers as Keith did at Strictly Neon.
Dianne HMy experience was worse this time than the several times I've used U-Haul before. The changing of locations, although super inconvenient, I can somewhat understand. The thing that really irritated me, was during the process of returning the truck through the app, was the fact that although I return the truck with more fuel in it then I picked it up with, they were wanting to charge me a fueling fee. That is obviously unacceptable, and a breach of professionalism on the part of U-Haul. I understand that the automated service is what it is, but to think that I would be charged more for putting more fuel in the truck is unacceptable at best. If anyone would like to reach out to me about this my telephone number is 678-338-7898. I really like using U-Haul, as I have done many times in the past, I hope that this was a one-time fluke, and not what I can expect in the future. I'm not trying to be ugly I am giving criticism where it is due.
Alex H