Évaluations des clients Strictly Singles Sportscards

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Strictly Singles Sportscards

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CHRISTOPHER D. le

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Really friendly check in. ( I can’t remember his name ) No problems checking in or out. Will use again next visit to Halifax

Labi K. le

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Le client n'a pas laissé de commentaire.

Talent M. le

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I just found everything to be efficient

erdit C. le

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Customer service was definitely above and beyond expectations!

Tianhao L. le

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Le client n'a pas laissé de commentaire.

robert N. le

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Le client n'a pas laissé de commentaire.

Mir Mohammad S. le

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Le client n'a pas laissé de commentaire.

CATHY P. le

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The replacement vehicle was returned to the location where the defective vehicle originated as per the directive of the UHaul technician Full tank, and ahead of return time. Took photo with time stamp. Were subsequently billed for 4 extra days and charged for less than full tank. We were told it that the vehicle was returned 4 days late. When we said we have photo of the vehicle at the return location with a time stamp, the excuse changed. UHaul stated the vehicle was returned to wrong place where it sat for 4 days before someone figured out where it was. The unfilled tank was due to the gas used by UHaul to return the vehicle to the second location. After checking with Windmill location, it was determined we did return the vehicle to the location we were told to. We were then were credited for one day's rental only. I had to do the recalculation for what UHaul owed us to get our full four days and gas refunded. There was never any discount applied for the original hassle as per the technician at the Windmill location. Requests for the discount to be applied have been ignored. This process took considerable time via email streams with multiple "mystery people". To UHaul employees: What would you think if someone sent you not just one but several emails using only their name and a reference number? ie) Susan Smith Ref: 1234567) When you send an email, use the subject line provided. It exists so that an email does not end up in a spam folder. A reference number with no attachment and no subject line causes confusion and aggravation. Also, state your position within the company, and location you are responding from. For all I know, the janitor is responding to my email stream. To Uhaul managers: Ensure that your employees have the authority to promise discounts to the customers. When a discount has been promised, make sure that promise is fulfilled. Being one of America's largest and well known rental companies for years, I fully expect that you have had sufficient time to get your customer service priorities fine-tuned. My recent experience leaves me wondering if perhaps your interest in profit margins far outweigh the benefits of a good customer service relationship with your clients.

Bonnie M. le

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Le client n'a pas laissé de commentaire.

Heather S. le

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Le client n'a pas laissé de commentaire.

Lisa H. le

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Nicest man who works there, very smooth process !

Joshua J. le

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Wonderful customer service.

Carrie D. le

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Le client n'a pas laissé de commentaire.

Alexander R. le

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Le client n'a pas laissé de commentaire.

david D. le

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I needed a van on short notice and the proprietor was great and accommodating. I didn't give an excellent only because the location has a very restricted parking lot so could be a challenge getting in an out of. Would definitely recommend though.

philip B. le

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truck was not returned by the previous client on the stated time

Jan W. le

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the van was the stinkiest automobile I have ever used and I am 60 years old. I had to drive with the windows opened for 2 days and felt embarrassed to move furniture to a friend. Also I filled up the tank to the mark indicated and still got charged extra $10.00

Shane P. le

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The owner/operator was very pleasant and accommodating.......will definitely use this location again.

Rhonda M. le

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Le client n'a pas laissé de commentaire.

Jade F. le

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The gentleman that helped me get set up at the U-Haul location was absolutely wonderful. I had no issues with the van itself, the charges were exactly what they told me up front. Everything was straightforward and easy which is exactly what I needed with a hectic move! Will definitely be using U-Haul for all my future moving needs.

Alexandra W. le

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Le client n'a pas laissé de commentaire.

Alexandra W. le

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Le client n'a pas laissé de commentaire.

Aaron L. le

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Le client n'a pas laissé de commentaire.

william B. le

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There was a fire on Green St had to find alternative drop off. Almon St too small for large truck.

karen M. le

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Amazing service provided at this location! Friendly, efficient and very helpful. Keep up the great work!!

Megan H. le

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The man that helped us was very friendly and helpful. It was a great experience

jill P. le

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The customer service at this location was wonderful!

CATHY P. le

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The service excellent however uhaul online system not working properly. Online help with uhaul rep. Did not solve the problem completely and a work-around was required. Vehicle latch on rear door not working on Friday, unable to swap vehicle at original location. Had to swap vehicle at uhaul in Dartmouth . I advised the vehicle was also running “rough”. And may need a tune up. Had to close contract on one vehicle and make new contract for replacement. They contract in my name, but on my son’s credit card. Was told to return replacement van to original location. Vehicle returned on July 7th. Have picture to prove it and gas receipt. Was told vehicle not returned until 11th of July with unfilled tank. Keep getting emails from different uhaul reps who I don’t know what their position is. Communicatiion with uhaul an absolute gong show. Please give me one rep with appropriate authority to deal with so chain of responsibility is clear. I have no idea who’s role is what there and what is being done in the background. Please send a subject line and contextual message with emails and not just a message containing only a contract number as i have no idea what the email is for. Is this company so big it cannot keep track of its billing and customer service priorities? This is a mess that is still not resolved.

Gregg H. le

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The location that you have noted is not the one where I was instructed to drop off the truck. I dropped it off at the TImber Lounge on Agricola Street which is a bar. Fortunately, one of the staff was aware of something that the owner had said in regards to doing some UHaul work so she accepted the truck. Very nice of her but extremely poor location for UHaul for a drop off. Secondly, I had also booked on line to pick up a furniture cart at a location in Halifax. Upon arrival, the cart had already been given away as no communication was given to the location to hold the cart for a pre-booked reservation. Upon speaking to Uhaul reps, I was told to go over 20 minutes away to another location for something that was UHaul's mistake- they would not deliver to us at the moving location ...not their job.

Mary E. le

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Friendly and knowledgeable service.

Maggie H. le

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Great reception and helpful service (provided me with a free box), provided clear instructions on refuelling, vehicle and key return.

Keith E. le

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I believe this location is top notch, service was excellent. I do not think this location does not need to improve.

Brian J. le

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Le client n'a pas laissé de commentaire.