Le client n'a pas laissé de commentaire.TOM D.
Customer Reviews for Sturgis Equipment Rental
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Sturgis, SD 57785
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun : 8h30 am à 5h pm
- Mar-Jeu : 9h am à 5h 30 pm
- Ven : 9h am à 5h pm
- Sam : 9h am à 12h pm
- Dim : fermé
Heures d'ouverture spéciales
- 5/27/2022 - 5/28/2022: Fermé
- 5/30/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.BRUCE L.
Le client n'a pas laissé de commentaire.Steve J.
Le client n'a pas laissé de commentaire.James C.
Le client n'a pas laissé de commentaire.Rochelle P.
Le client n'a pas laissé de commentaire.Scott K.
Excellent customer service. Very friendly.OKALENA H.
Le client n'a pas laissé de commentaire.william P.
We had our contract with rapid city sd. We got there and there was no truck for us. Jared helped us out. He called Sturgis and got us our truck, upgraded our car dilly to a trailer and helped with the extra mules we had to go. Thanks Jared at uhaul on deadwood in rapid City sdRoger J.
Le client n'a pas laissé de commentaire.Seeamphay S.
Yes why not.LAWRENCE W.
Le client n'a pas laissé de commentaire.DAVID M.
I am very grateful that this business was available right in my town and that I didn't have to go elsewhere. Great friendly service.Kathleen T.
Great, friendly transaction, and awesome service all aroundJason G.
Everything and everyone was very efficient and confident. I wouldn't change a thing!Kevin M.
Le client n'a pas laissé de commentaire.Jim M.
The drop off was a pain since the app would not find my location. I waited on the oui e for 15 mins and finally dropped the key in the box. A total pain I. The but to try to return. For that reason alone I may not use againValerie K.
Le client n'a pas laissé de commentaire.NIR G.
Le client n'a pas laissé de commentaire.Tim B.
Always a great experience. Staff very helpful, and knowledgeable. Thanks to U-Haul, my job was done in an acceptable and timely manner. Thanks U-Haul until next timeDonna K.
Very good experience, Justin is helpful and congenial.Gregory E.
Régulateur de vitesseHoward H.
Le client n'a pas laissé de commentaire.James D.
Le client n'a pas laissé de commentaire.James M.
Le client n'a pas laissé de commentaire.Scott H.
Le client n'a pas laissé de commentaire.Seth H.
Very helpful with my situation. The best service !Kim H.
The receiving location needed the trailer prior to my return date. I accommodated them you returning it 2 days early. When I requested an adjustment in the rate he told me that UHAUL doesn't refund. I thought that was a low blow since I tried to help UHAUL out.MICHAEL B.
Le client n'a pas laissé de commentaire.KAMRYN B.
Very professional people, very helpful and honest. 100 % A+ service. Very personable.Anthony C.
Le client n'a pas laissé de commentaire.THOMAS S.
Preferred more details on the drop off/after hours protocolDARLA J.
Le client n'a pas laissé de commentaire.MARY H.
All three times the interior was disgustingCHRISTOPHER M.
No interaction with personnel at this site since I used the mobile option to return the truck after hours. The mobile option worked very wellDelvin D.
I have dropped equipment off here in the past and they are great people. 100 % would recommend. Very inviting group.Ashlie R.
Truck cab had dirty floor and outside was dirty from wet road use, but otherwise the truck bed interior was clean and truck performed well.DAVID H.
Having a checklist for when you return a Uhaul truck after hours and when using the mobile app, that it needs to be done at the Uhaul location. Also, the checklist would show everything you would have to do in order to return the truck after hours. Other than that, everything was GREAT!!! THANK YOU!!!Donald C.
The short ramp on the truck was a big problem for us. Even the professionals who did the unloading all complained about the ramp length. They felt it should be almost twice its current length.Edward P.
Le client n'a pas laissé de commentaire.THOMAS P.
Le client n'a pas laissé de commentaire.Kyle H.
Justin was very helpful, and accommodating.Jim F.
The phone app was horrible!Kimberly S.
Le client n'a pas laissé de commentaire.LANCE H.
Make sure the tires don't have a screw in them.MARVIN K.
Quick and great customer service. Easy communication. Will rent again.ANTHONY F.
Our truck had dried blood on the walls and floor plus blood on the attic walls and floor necessitating a sanitizing hand scrubbing of all inside truck surfaces by my wife. Are you allowing someone to haul dead bodies or fresh meat!? This cleanup took an hour of our moving time that we did not have to spare. Plus the cab was disgustingly filthy including dirty Kleenex and tacky surfaces . Previous renter smoked in the cab, the smell was evident. Please compensate us for the cleaning effort and time spent.DARYL M.
The previous customer did not clean out hay he hauled in the tailgate area. Otherwise trailer in good conditionDAVID M.
Le client n'a pas laissé de commentaire.MONTY H.
The man that made my reservation informed me that I would get reimbursed money for days I paid for, but didn't use. That was incorrect. Although I think it should be an option especially since I had to pay for 4 days but didn't even use the equipment for 2.MELINDA R.
Justin in Sturgis south, Dakota was beyond helpful and just absolutely amazing!! I've never experienced customer service so great with uhaul 💜 if you go here, and there's any kind of inconvenience (which any place has them) be patient don't give attitude to someone trying to do their job.SAMANTHA W.
Le client n'a pas laissé de commentaire.Warren V.
Again, It was not explained to me the process of turning in the trailer.MICHAEL S.
Briefly explain the dash features of the truck. Can not see some of them when sunny. The cargo area was not clean.Daryl M.
Le client n'a pas laissé de commentaire.JOSEPH F.
Le client n'a pas laissé de commentaire.JOEY M.
Le client n'a pas laissé de commentaire.George H.
Le client n'a pas laissé de commentaire.Kimberly Z.
Le client n'a pas laissé de commentaire.Peter Y.
Honestly the nicest people here! Best ever rental experience I have ever had with Uhaul!BRAD B.
Le client n'a pas laissé de commentaire.MARIE K.
Le client n'a pas laissé de commentaire.TIMOTHY F.
Le client n'a pas laissé de commentaire.MICHELLE W.
Le client n'a pas laissé de commentaire.STEVEN Z.
Le client n'a pas laissé de commentaire.THOMAS ALEXANDER G.
Our reservation was lost. We went in the day before in person and reserved it. The guy that helped us was clueless the day we picked up AND it was the same guy who we reserved it from.JEFFREY H.
Le client n'a pas laissé de commentaire.BENNY H.
Le client n'a pas laissé de commentaire.NATHAN C.
Le client n'a pas laissé de commentaire.brian B.
Le client n'a pas laissé de commentaire.Ethan K.
Had to travel 200 miles to get a truck after arranging for it near my starting city, Dickinson, ND. No compensation offered for time and expenses incurred.GRAHAM S.
Great place and staffTimothy G.
Was quick easy clean efficient!TONY S.
Le client n'a pas laissé de commentaire.JERRY P.
Le client n'a pas laissé de commentaire.Kip K.
Le client n'a pas laissé de commentaire.MARK W.
Le client n'a pas laissé de commentaire.SCOTT F.
I was given a trailer without working lights. Tried calling place of rental but they were closed. Tried calling UHAUL help line, wait time was 57 minutes and got disconnected. Tried doing live chat, 2 hour wait time and got deleted twice with no response. Tried calling a different local UHAUL for help and got sent back to help line with 1 hour wait. Ended up driving 900 miles with a UHAUL trailer that would blow my trailer wiring fuse every time I hooked up (hooked up to a different trailer and lights worked perfectly). Had to stop when it got dark half way through the trip which ended up costing me an extra day of leave and the price of the hotel. I work for the largest squadron in the Air Force an I am recommending that nobody uses U-HAUL if possible.RYAN S.
Used a trailer for the day. It all worked just like I wanted.ANDREW E.
Very friendly and quick service!Theodora B.
It pull great the service was very well handled and politeJames C.
Excellent service à la clientèleSCOTT W.
Le client n'a pas laissé de commentaire.Terence A.
Le client n'a pas laissé de commentaire.Stephanie P.
Extremely helpful and when I told him what I was hauling he recommended a Appliance truck and I was able to rent that as well. Thank you for making it a easy experience!RYAN H.
Great serviceDONALD C.
owner VERY helpful!! Went beyond expectations to make our move possible--would definitely recommend!MARCIA B.
The guy that worked at the u-haul in Sturges was great he gave great customer service and went above and beyond alsoLaura M.
Le client n'a pas laissé de commentaire.DAVID K.
Le client n'a pas laissé de commentaire.James P.
Had to wait for quite a while.James D.
A great local business that shows they care about how they take care of a customerMARK H.
Le client n'a pas laissé de commentaire.ROBERT JOHN C.
Le client n'a pas laissé de commentaire.PAUL B.
The gentleman running the desk was kind, easy to understand, gave us all the important information efficiently and made for an easy and quick pickupHillary D.
Le client n'a pas laissé de commentaire.WENDI YEVETTE C.
The rental experience was fast and efficient, the equipment performed excellently. Overall, I'm very happy and will rent from the Sturgis U-Haul again when needed.CHRISTOPHER H.
Le client n'a pas laissé de commentaire.CHARLES L.
Le client n'a pas laissé de commentaire.Harley O.
Le client n'a pas laissé de commentaire.Thomas O.