Évaluations des clients Sullivan County Engine

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Sullivan County Engine

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Paulette S. le

Évaluation :

Honestly it wasn't the FACILITY that the vehicle was picked up that was the problem even if it were about twenty five miles put of our way. The problem itself was with uhual. You told me you had a 26 foot truck and did not. So my family had to spend extra money and time to unpack our belongings in multiple trips rather than one large trip. Then we were harassed by uhual ALL day Saturday November 2nd as to when we were returning the uhual. I called a second location (the drop off at ideal foods in liberty ny) to inform them the uhual would not be available for drop off at 11am. Okay no problem with ideal food but UHUAL kept calling texting and leaving voicemails all while I attempt to unpack a crammed fifteen foot trailer which is 11 feet and another trip (and day) now added to the stress of moving. The only saving grace we had was the free 200 miles we were allotted by uhual for being inconvenienced to begin with by the size of the uhual and the really put of the way pick up location. Uhual needs MORE 20feet and up trucks in the Sullivan and orange county area. Our entire move was completely thrown off by the extra trips that we now needed because we didn't have the proper size truck. You also need to check and verify that if an online registration is done that the product (truck AND SIZE) are within reachable distance. Thankfully we were able to afford the gas for the extra trip but it really was a true inconvenience to use uhual. Next time I may actually use a different company.

Rosemarie H. le

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Le client n'a pas laissé de commentaire.

Howard B. le

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ramps in the 10 footers

Joseph P. le

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Le client n'a pas laissé de commentaire.

Howard B. le

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Put ramps in all u-hauls

Elizabeth M. le

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Le client n'a pas laissé de commentaire.

james R. le

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Thank you for accommodating our request to get a truck to this location

Gary B. le

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Le client n'a pas laissé de commentaire.

Yitzchok R. le

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Very friendly guy I’m am a u-haul customer for 15 years already and they keep improving every time I’m proud to be a u-haul customer

Sharon D. le

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Le client n'a pas laissé de commentaire.

Curtis T. le

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Have the proper amount of moving blankets available that we pre-ordered. They only gave us 1 dozen and charged for 2 dozen. Disappointed. Blankets were dirty.

ROGER C. le

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Le client n'a pas laissé de commentaire.

Lauren S. le

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Le client n'a pas laissé de commentaire.