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Jennifer Christensen
Customer Reviews for Sunday Lake Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Sunday Lake Auto is a great place to do any U-Hauling!
Braden RiedererI did not drop the trailer off at this location. Another reason you guys don't know what's going on
Nathan AndersonMike was very kind and efficient!
ROBERT ANTHONY SAVAGEVery friendly and responsive. I was in and out within minutes!!
Henry KochThey were closed
david ribichQuick! In and out, no problem.
Ian SimilaNo one to help no equi to diconect trailer
Lisa MattinglyHad an auto carrier ready at time requested, great customer service and was very efficient with paperwork.
John WycoffThe staff here were friendly and understanding and, as we had a horrible experience dealing with a uhaul business in Ashland, Wisconsin.
Chad BousumI showed up t'o get the trailer. One trailer had a broken Jack, can't use. Next I dug out the snow on the other trailer lights didn't work. Can't use. The time is now 4:30 pm. The service man was done with work. I had to get a hotel and stay the night and come back to get a trailer that worked. The trailer from the day that I shovel out before was hooked up to another U haul truck. The service man said that someone else was getting it he told me to come back in an hour when i got back he was fixing the lights, so I cleaned of the trailer while he fix the lights, didn't get out of there until 12:30 pm, one day later than the reservation date. I will say the Service man was polite, knowledgeable, and did his best. It costs me the hotel room, a day of missed work, and the frustration of digging out trailers (3 trailers) and was last on the list. Not good!!
James MccarthyVery responsive and friendly staff members.. A great place!!
Henry KochOrdered and paid for a dolly that wasn’t in our truck as requested.
Nikki HillNothing, he was great to work with
Laurie CummingsEverything was perfect. Really! Loved your auto transporter. Brought my new hay wagon home just in time for our first cutting
Richard AdamsUhaul had an e-alert on my account. No charge but made me wait 2 hours get rental. Time is money, you owe me. Drop off location was closed..on a Wednesday...what.
Todd PittsInstall more brake and signal lights up high on back of truck..When hauling trailer with marginal lighting.Unsafe.
Bernard DeneauVery helpful and easy drop off
Brandon MakelaNothing everything went very smooth the Man in charge did a great job of hooking up the trailer and getting us on our way quickly
DANIEL GEROVACGreat place top service - the best
James CollinsHave more ancillary items available at dealer locations
robert wiliamsOnce again this time it was to customer service agent in the yard just plowed at all the snow on the way and showed me where to park it parked it drop it off gone it was great thank you
Bobby KendrickHad I know it was basically a location requiring me to complete drop off online and then drop a key in the box, I would have selected another location. Also in the middle of dropping off, someone did show up but offered no assistance whatsoever.
Shane JohnsonExcellent service and very friendly!!
Henry KochThe associate was a very nice very helpful and very understanding
FRANCISCO MANDUJANOLocation was not inviting. My husband said it was a good thing I didn't need to use the "facilities"!
RUSSELL TennessenI could leave trailer there at any time. Great since I start work before they open.
CARL JOSEPH RECHIn and out in less than five minutes.
BOBBY KENDRICKThe address listed on Uhaul’s website is wrong- leads you to a field in the middle of Highway US2
Amanda RadocyFriendly and fast service .. I was in a need of a trailer and the gentleman (Mark) made it happen Very pleased ..
ARTUR BudzWell I started this whole transaction to begin with a online checkin and do it yourself pick up, from Sunday lake auto but they forgot to put the keys in the box for my reservation… so not to happy that I had to drive 20mins out of town to pick up a 15 ft truck, when I paid for a 10ft truck that I was suppose to get 5 minutes from my house.
Amanda CovertVery friendly at this location
Kenneth LepistoThe staff at this location is very helpful and friendly. I'm a returning uhaul customer because of the people at this location.
Dennis SkinnerThe truck I rented had 2 lights come on 100 miles into my trip. The ABS LIGHT and the TRACTION CONTROL light. The lights did go off after restarting the truck. The AC worked on and off it needs to be fixed. Other than that pick up and drop off we're good.
Carmela LombardoAwesome people at Sunday Lake!
Sheri KopkaWe got the trailer home and it only had 5lbs of pressure in one of the 4 tires, thank goodness we bought the emergency plan. He had said the tires had been checked within a few days.
joellen aimoneEverything was first class!
Peter GreweMike was very helpful, kind, and professional. I'd recommend him to anyone and everyone!
Robert BrownAlways excellent service.
David Zanderno body was there and no one has answered the pjone if 5 days
Robert Teikvery professional and efficient.
Rick ShermanThe truck was a new Ford Super Duty. The suspension was so stiff that I bounced down the road. Very uncomfortable. I would definitely not rent that type of truck again.
David SchulteisVery friendly staff. It was nice to have a comfortable experience throughout the rental process. I've used uhaul rental in the past, and seen the little improvements that's been made so far. The attention to customer service is helps renters feel much more confident and comfortable as a 1st or 5th time equipment renter with as friendly people to help at each interaction. Merci.
Christopher DunbarAlways outstanding customer service. Excellent ownership.
Richard SebringVery helpful and understanding, keep up keeping up.
Rob WadesonStaff is friendly and professional.
Dennis SkinnerMike in Wakefield, MI. was very helpful and courteous
Vincent Polkus