difficult to improve on perfection.Garth J.
Customer Reviews for Sunrise Small Engine & Rental
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Saint Thomas, ON N5P2J6
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 1h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Leslie M.
Le client n'a pas laissé de commentaire.DAVIDB K.
The 6x12 ft inclosed trailers are very heavy to hookup and unhook by yourself. They are too heavy and a hydraulic/ hand crank lift wheel on the front would definitely help with this.THOMASM G.
I'll never rent a uhaul againDION E.
Le client n'a pas laissé de commentaire.CLIFFORDJ M.
Excellent price and quick pick upCRAIGG J.
Don was awesome despite some technical difficulties from the Uhaul site..Darrin B.
Le client n'a pas laissé de commentaire.Jeff N.
Everything went perfect.BRENTD S.
Randi was very helpful, even shoveling the snow out of our rental trailer. Randi hooked up our trailer to our SUV. Only improved the maintenance on the trailer was not very smooth ride, for only 200 pound load. It creaked and groaned at ever bump. Check tire pressures. and Greece.DONALD H.
Always a pleasure to deal with Sunrise Small Engine.DANIELK M.
Smooth effortless interaction. Owners strive to ensure there are no â€œsnagsâ€BRIAN H.
Very friendly, knowledgeable, and helpful in answering all questions and when hooking up to the trailer.. A job well done ðŸ‘ all around.. Definitely customer service not seen too much anymore definitively recommend to people looking to rent anything..TODD H.
Ricki was amazing, so helpful, couldn't have been betterPAUL B.
So pleased we decided to use U HAUL would definitely recommendRICHARDR G.
The female representative was excellent and bent over backwards to make sure I was satisfied. She represented the company very well and would highly recommend the location to anyone who asks. PaulPaul G.
Le client n'a pas laissé de commentaire.JASONS C.
Le client n'a pas laissé de commentaire.Brian M.
Sunset small ranging and repairs was great to deal with. Very friendly and knowledgeable. I would definitely rent there againJAMESCM W.
Le client n'a pas laissé de commentaire.Bob C.
The entire experience from reservation to completion was terrible - the truck I rented from Thursday - Saturday was not given to me. I was told I could only have that truck for 8 hours so I ended up taking a smaller truck for less time . Pick up location changed and increased mileage for my move,MICHAELTHOMASALB D.
Mention a 10 ft. Truck does NOT have a ramp before its rented or offer a ramp.Madeline C.
Very enjoyable experienceJohn H.
Le client n'a pas laissé de commentaire.MICHAEL L.
Le client n'a pas laissé de commentaire.EDWARDWAYNE H.
Keep it up , superior service every time They always do that extra step to make you feel home.Hessel D.
Le client n'a pas laissé de commentaire.Eugene S.
As always, great service, friendly staffALAN P.
Awesome customer service. Made my move much mor pleasant. Merci.ALANNANICOLE D.
Le client n'a pas laissé de commentaire.EDWARDJ A.
Le client n'a pas laissé de commentaire.Edward H.
Nothing, everything was greatALAN P.
Le client n'a pas laissé de commentaire.VISHAL R.
Drop your unnecessary service fees, they are ridiculous and unnecessary,MARIA W.
My Visa was charged $144,51 and my adjusted invoice is $111.76. I have not seen any refund of the difference given my kilometres were less than estimated. I would expect that this is being credited but cannot leave as good a review without seeing evidence of the difference applied to my Visa.WALTERW B.
All good great serviceMANJIT S.
UHaul staff were very cordial and supportive, I would definitely recommend this location to others.HARRYA L.
Le client n'a pas laissé de commentaire.RICHARDP F.
Truly Exceptional Customer Service...... From the initial contact and sign up to the final check-out of the equipment.... this is how old school customer service should be and was delivered. There are not enough positive adjectives in the dictionary for recommending this location.PETER O.
The truck was not cleaned by the previous user and there was lot of hays in the truck.Jaibin J.
Le client n'a pas laissé de commentaire.MICHAEL M.
Great customer service Cory was great ...DOUGLAS J.
Le client n'a pas laissé de commentaire.Sara F.
Very friendly and accommodating to help the process of renting the trailer. Highly recommend this dealer and would return to this location when in need to rent equipment again Harvey WernhamHARVEYWAYNE W.
Le client n'a pas laissé de commentaire.RAYMONDJOHN C.
Great friendly service from Cory and staff makes our move so much easierLawrence P.
Le client n'a pas laissé de commentaire.KELLY S.
Le client n'a pas laissé de commentaire.SAMUEL M.
Nothing. Staff went above and beyond to help me. Great friendly customer service . Would reccomend this location to anyone!CINDYCHRISTINE T.
No Improvements needed.TIMOTHYA M.
They are great to deal with at the sunset drive, St Thomas locationALAN P.
The equipment was maintained, bit it was dirty insideNORRISW D.
positive experience. very accommodating.JOHN S.
Staff are very friendly and efficient!WARREN S.
Le client n'a pas laissé de commentaire.BRIANL D.
Le client n'a pas laissé de commentaire.Christopher H.
Le client n'a pas laissé de commentaire.Diana D.
No suggestionsHENRY D.
Great family owned business!ALEXANDERSTEPHEN A.
Great people, friendly and helpfulBARRYPATRICK H.
Le client n'a pas laissé de commentaire.Michael Y.
Le client n'a pas laissé de commentaire.SAMANTHAV R.
It's hard to say yes or no to recommending the location. The person we talked to was awesome, the location was fine, but the process of getting a vehicle needs work. We were given a 1,3pm pickup time, but the location closes at 1pm. Had we not gotten their early, we wouldn't have gotten a truck at all because the person who rented the truck before us didn't bring it back on time. Everything else was great, but again, if we didn't go early, we'd have a whole pile of stuff sitting on our lawn for a couple of days.Jason L.
Le client n'a pas laissé de commentaire.JOSEPHCONRAD C.
Always great serviceALAN P.
Le client n'a pas laissé de commentaire.JEFFD K.
Le client n'a pas laissé de commentaire.Andrew S.
The charges that I was quoted escalated with no idea why. I brought back the vehicle with the same amount of fuel as I took it out but they charged me a additional amount over and above. I am very dissapointedglen D.
Le client n'a pas laissé de commentaire.Jane P.
Le client n'a pas laissé de commentaire.RONALDE M.
FAST SERVICE,Michael J.
Le client n'a pas laissé de commentaire.GARYA M.
Cleanest uhaul center and vehicle ive ever encountered! And the most pleasant and efficient young woman working the desk who took great pride in her work and it shows!Mike R.
Le client n'a pas laissé de commentaire.PHILIPE D.
Le client n'a pas laissé de commentaire.NELSONJ O.
Le client n'a pas laissé de commentaire.RANDYG C.
Le client n'a pas laissé de commentaire.ROBERTE H.
Le client n'a pas laissé de commentaire.TIMOTHY M.
Staff was not, pleasant upon our return of vanJOHNC L.
Drop off was a breeze, The young man was friendly and helpful. I would highly recommend this location.BARRYPATRICK H.
Pre- pick up cleaning and damage inspection of vehicles before next customer pick up would be recommended. Our moving truck was filthy inside and had to be cleaned and sanitized before us loading it. Moving blankets and dolly from previous renter was still in back of truck when I picked it up.Rollande P.
Great customer service, very friendly, will definitely be backALANM P.
Truck had quite a bit of damage and I needed to take many pictures before accepting the unit , this damage was not reflected in the original pictures including part of the headlight casing missing , my suggestion is to update the current pictures so the renter knows this previous damage has already been recorded. As I picked up and dropped off using the mobile feature I had little contact with the actual staff.David M.
Excellent superior service, very friendly staff , Will be back again ðŸ˜ƒHESSEL D.
The reservation system was frustrating. I had wanted to rent a trailer out of St. Thomas but was only guaranteed one out of London. It took until the Friday before a Saturday move to finally get it changed to St. Thomas where they had two of the trailers I was trying to rent. Not sure why one of those two trailers couldn't have been reserved for me in the first place.ALAN T.
Le client n'a pas laissé de commentaire.Ron K.
Great service ... would rent here againKARENDEIRDRE S.
Very pleased , staff very friendly and patient , thank them for me please ,JESSM F.
I'm quite happy with the service everything went well and they are always friendly and happy to help Thank you very much and will use you again in the futureJOHNM P.
I have rented from this location on several times. Staff is always friendly, courteous, and helpful. Equipment is always ready on time and always clean and ready to go. I am very pleased with the service I get from this location. It is my go-to Uhaul rental site!DOUGLAS Y.
Randi was awesome to deal with. Very smooth from the quote to the pickup and the return. Will be back in the future for sure. Dave LanninDAVIDG L.
Again, some procedural issues, but they did not affect us. We got a later phone call to let us know that we had some mileage overage charges & this was taken care of over the phone. Staff were pleasant and looked after us in a timely fashion.Calum C.
Le client n'a pas laissé de commentaire.PERRYA S.
Le client n'a pas laissé de commentaire.Tyson A.
Le client n'a pas laissé de commentaire.Kevin J.
Le client n'a pas laissé de commentaire.Melissa B.
Le client n'a pas laissé de commentaire.John H.
Super service , very friendly staff ,Hessel D.