Nothing the experience was great
CURTIS HICKS
Customer Reviews for Sunshine Self Storage Cooper City
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Ramp had collision damage and could not be opened without great difficulty. Rr door had damage related to ramp and latch needed to be forced also. I was given a small discount for this but insufficient. Not happy about this.
richard fredericksGreat service !!!
Michelle BetancourtI called the office from where the van was rented and advised them that the van had an infestation of German roaches, once I had reached the destination I was going to. I was transporting DJ equipment from my home to the location of the event, hoping that none of these roaches found their way into my equipment, where I may have a serious problem if they multiply.
Albert NogueraThey didn’t have the truck I reserved.
ERNESTO HURTADOGreat people
Stuart ShermanGreat service with smooth transaction from pick up to drop off. Will use this again when moving larger items.
Richard GanisBest U-Haul service I have ever received!!Staff was professional and so was the service!!
Dean ReedI spoke over the phone to two U-Haul representatives, as well as the U-Haul representative where I picked up the van, and none of them mentioned to me when quoting the itemized costs of the rental mentioned the $21 "CDW" charge that is on the final bill. After reviewing the paperwork once the rental was complete, I noticed that charge, and while I am sure the charge is hidden in one or more of the documents I received via e-mail from U-Haul, I was extremely disappointed to find out that there was an insurance charge that was more than the actual base rental charge and that the U-Haul representatives did not include that charge in the list of charges they told me about. That's not good business practice and it make me consider using another truck rental company in the future. Also, the outside of the van looked like it had been a long time since it was last cleaned.
Gregg FiermanDaniel is an excellent UHaul ambassador who understands the meaning of customer service. He greeted me with a smile and ensured a positive experience.
Debra FetterlyThey were very courteous and very helpful. Has been my location for many years.
Albert NogueraExceptional staff and very friendly. The location was very clean. Way better than Public Storage off Flamingo Road north of Griffen.
Danelle StadnikMJ, Daniel and Amber were very helpful and friendly. Great team.
BRIAN ETTINGERVery friendly staff, my only complaint is having to go so far out of my way to get this one, added 20 additional miles to my charges because one could not be provided to location across the street from my home!
TIMOTHY FOGLEMANThe Best Management and Staff. MJ and Daniel are True professionals.
HANS ROHRERGreat experience
FERNANDO MEDINAThank you so much I can do it my self
Saimas WongkalasinThe driver area was full of German cockroaches that crawled around the floor and driver window. Very gross.
Suzanne WalinskiExterminate for bugs
Enrique RosarioEverything was great, thank you I will recommend this location to family and friends
Sabas RosadoVery good
Pedro RosadaService was great. Van was in fine condition.
rob hunterOverall truck was clean; however, the A/C was not working and it was blowing hot air. As you can imagine it's hot and humid in Florida. This is a must to have in any vehicle now-a-days. It was very uncomfortable experience. Also, a family member rented a U-Haul truck, same size as this one at a different location and they did not get charged $1,19 per mile like I did. I do not understand why they did not but I got clobbered $1,19 per mile (89 miles driven). I will NOT be going back there. There are other good options for rental trucks.
Adrian PerezMirrors are hard to adjust, and the window knob kept coming off
Jose GilThey could not give me information on equipment I requested that was not on the truck (hand dolly) or advise how to get it. They only told me "It's not there responsibility"
Cris LazarusMoved my pick up 3 time and when i went to pick up the place was closed. I reach out to a near by u-haul and thank goodness they had something available. The final place was great.
Santa GrasLarger truck to rent
FRANTZ MARCELINThe help was helpful since I reserved online and it didn't go through.
Gregory MagloireStaff should have more knowledge of the vehicle they are renting.
Philip SteccoGreat service. Friendly staff. Van was awesome and clean.
Jose JimenezThis location should be an example of your locations in Hollywood 👍
Eunice HalfhillThe lady who helped us when we got there was wonderful!! She was very nice and very helpful!! An asset to your company!
Dorian RuoccoGood service
Victor DihmesDavid was excellent and got me the perfect uhaul for my moving needs
Sean LuckThey charge me extra for mattress pad and dolly even that was not added in my order when I am trying to call customer care not able to help me
Shashank MishraGreat customer service!!!
eunice lothianService light was on indicating problem with tires, blocking view of millage.
Jourik PoorianEverything was fine.
Juan RuizEverything was perfect!! Representative was very polite & professional truck ran extremely well & was easy to drive, no blind spots.
THOMAS FOSSELLAThe staff was so wonderful!!
PAUL BOURASSAsad that i couldnt get a dolly. every truck should have a option if you need it
RAYMOND MATHEWSUnethical and shady definitely will not be doing business with them again.
Saul FumeroMobile check-in process is terrible. Complicated and unrealistic expectations. Would be better to put on website - when booking - what is required for mobile pickup, bc we would not have chosen that option if we would have known it was more difficult.
Michael ProsserGreat fast service. Seamless!
Jaymee KentGreat customer service very friendly made moving very easy for us thank you.
Anthony PolinkThe young lady that assisted me made the experience seamless. I have rented several times before and would go back again.
Paul PessoaEverything went very smoothly- did a one way drop off and it was very easy - no hassle. Rental price was very reasonable- would definitely use Uhaul again.
robert hazelcornThe agent was very professional and polite when I rented the truck and returned it.
GERALDINE CLARKEverything went smoothly
VERON SIBBLEAwesome customer service. Thank you
michael CepedaI only have one complaint with the whole experience. I paid $10 dollars for a dolly and it was not provided. I would like that money refunded. Everything else was good. Merci.
Carlos MartinezGood location. Only issue is that they don't have a lot of room for trucks, so it can be difficult to find a spot to drop off larger trucks.
Fernando GutierrezVehicle windshield was filthy inside & out. Van was never cleaned before it was released to me. Smelled so bad inside, we had to open the windows and could not use the A/C. General u-Haul operators have absolutely no clue of store opening times, when vehicles are available to rent, or what days franchises are opened or closed. I had to reservations cancelled because your internet site had no idea the place I rented from on Flamingo Rd in Cooper City Fla. Would no longer be a u haul franchise at the time of my rental. Not the 1st disaster I had w/ your company. BUT IT WILL CERTAINLY BE THE LAST !
JOHN DRUIETTNothing.
PASCAL STROUDThe van was clean but has a very offensive smell 🤨
Aaron Paul SipinExcellent customer services
ana maria bauerWe were suppose to pick up at our truck at 8:30, however the key was not left for us. We had to wait until they came in so we could get our key.
Clifford SchillerRien
PEDRO PINOThe truck was infested with cockroaches, I had to spray the floor in the cab to get rid of them. Check engine light was in and tire pressure system needed service. The truck did run well and got the job done.
Craig BunceThe girl at the counter was great !
FRANK SALAMONE