Le client n'a pas laissé de commentaire.JOSEPH G.
Customer Reviews for Sunshine Self Storage Miramar
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Miramar, FL 33025
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 5h pm
- Dim : fermé
- habla español
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Wrongfully charged for gasShamilah L.
You're excellent thanks your costume serviceðŸ‘ðŸ¼RAFAELA M.
Le client n'a pas laissé de commentaire.Arnaldo F.
Le client n'a pas laissé de commentaire.Diego L.
Van was really dirty.HENRY T.
I returned the truck with the same tank level which is lower than full tank and it was noted in the original release contract. But they still charged me for the gas. And nobody is picking up the phone to sort out the wrong charge. The personnel is never in the office so physically visiting them is also useless. This place should be shut down.Changkuan Y.
Great and fast serviceDAGOBERTO G.
where the equipment is located doesn't feel safe to pick up or drop off at night time. The staff in not friendly.JAIME F.
Le client n'a pas laissé de commentaire.JUAN G.
The person who attended was very attentive and efficient. Excelente customer services!carlos alberto B.
There were no problems. The employees were very helpfulDarryle W.
Le client n'a pas laissé de commentaire.MOSES T.
Le client n'a pas laissé de commentaire.CARLOS L.
Le client n'a pas laissé de commentaire.JEFFREY M.
Le client n'a pas laissé de commentaire.ALEXANDER M.
Le client n'a pas laissé de commentaire.ALEXANDER M.
Le client n'a pas laissé de commentaire.Diego L.
Le client n'a pas laissé de commentaire.SAUL G.
Please recommend a nearby gas station for refilling before drop off. Thank you againSETH E.
I waited 50 minutes to check out. Way too long a wait as I did very thing on line before hand.Joan M.
Le client n'a pas laissé de commentaire.Thierry S.
This location has marked down the wrong mileage and I have been overcharged. They are difficult to be in communication with as well. When I finally was able to speak to a manager, they acknowledged the error but claim they can not update my account because the U-Haul website was down. This location is unprofessional and my experience has been miserable.NICHOLAS S.
Le client n'a pas laissé de commentaire.SUIL C.
2 days rental 188,00 $ complete rip off 35,00 $ for less of a quarter tankNIROL P.
Le client n'a pas laissé de commentaire.REBECCA T.
Le client n'a pas laissé de commentaire.Vanessa V.
Le client n'a pas laissé de commentaire.MARCO M.
Le client n'a pas laissé de commentaire.Pedro G.
I book the rental online. I included 2 dolly. When I went to pick up the truck, the person in charge never showed me the inside of the truck, which was weird. When I got home to start loading, there were no dolly, then I called the rental location and they told me they are short of those items. I believed the person in charge should told that before.Nelson R.
Be careful with this company. They are thiefs. I barely drove 8 miles and they charged me 99,00 $.Beatriz V.
Le client n'a pas laissé de commentaire.Giancarlo P.
worst experience of my life. Rep on the phone was very rudeKevin D.
The 10 foot truck has no ramp and the person I spoke to didn't told me that the 10 foot truck doesn't come with ramp, so I'm have a hard time putting all my stuff in the truck. They should tell their customer about the sizes of the truck that comes with the ramp but they did not. This customer service is not good because the client don't have any idea what type of truck comes with ramp. They are not knowledgeable of what their doing.martin C.
Le client n'a pas laissé de commentaire.Ismel G.
Le client n'a pas laissé de commentaire.Ismary S.
Le client n'a pas laissé de commentaire.Janet S.
Le client n'a pas laissé de commentaire.dorian P.
Le client n'a pas laissé de commentaire.Jhoan A.
They charged me for a one way rental twice. I need someone to call me please so we can fix it. 407-716-8748Sidney G.
The staff was very nice and helpful.Miguel R.
Location staff was very helpful. Customer service (chat) staff were very attentive and helpful, made my move significantly easier. Would defnitely recommend.Enrique H.
I can't think of anything. Everything went great.Ramon M.
The manager Camilla was very nice to me at the sunshine self storage I left a item. In the truck and. She call me to inform me she took it out and when am ready I can come pick it up at the office at my convenience she went above and beyond thank you CamillaStaceyAnn L.
I actually loved the process of pick upDara C.
Le client n'a pas laissé de commentaire.Brianna W.
Le client n'a pas laissé de commentaire.michael S.
Le client n'a pas laissé de commentaire.nathanial A.
The van was so dirty on the outside. Windsheild washer was empty. Had to stop and clean the wind shield by hand. The steering was very loose with way to much play for a van with only 6500 miles on it. Intetior had a foul smell. All and all, very nice couple running the place. But with only 2 people there service is very slow when they have a few customers there.Anthony L.
Staff was professional and knowledgeable!LATETRA L.
Get newer trucks.Alrick S.
Truck was clean and the overall experience was good.David P.
Do betterAlejandro C.
Le client n'a pas laissé de commentaire.Thomas H.
Le client n'a pas laissé de commentaire.Marques J.
Le client n'a pas laissé de commentaire.Tracy F.
Excellent customer service, cleanliness and great equipmentRocio D.
I had to walk quarter mile for my truck, and it was not the easiest to find which truck was mine. Truck floor was dirty and full of glitter; many of my cargo got covered with glitterharry G.
Le client n'a pas laissé de commentaire.LUIS O.
Le client n'a pas laissé de commentaire.marlon C.
Le client n'a pas laissé de commentaire.Yasmin P.
Le client n'a pas laissé de commentaire.Edwin V.
PROBLEM WITH THE AMOUNT OF MONEY THEY CHARGE ME I USED THE TRUCK FOR 1 HOUR DROP THE KEY IN THE BOX THEY CHARGE ME FOR 3 DAYS I WILL GO TO THE OFFICE OR CALL AS SOON IS POSSIBLE to get my money backJorge E.
Le client n'a pas laissé de commentaire.Fernando M.
Excellent customer service I will recommend to anyone in need of this service !!!!sergio M.
Le client n'a pas laissé de commentaire.Mae F.
It took over an hour just to get a truck even though I put a request with all my information for that location online already. When I got to the location, 2 people at the counter were trying to process my order with no success. It took them about an hour to figure it out. Finally, after he figured it out, he was going to offer me a truck with low air tire pressure and told me how there is a sensor issue with the truck about the low tire. I told him I don't think it's a sensor issue, there clearly is low pressure on the tire. So then he went to try to get me a new truck, which took another 10+ minutes. He told me I can return the keys after hours without any problems, just drop the key and the box. So I took the truck and returned it later on that same day. Put the key in the box like I was told to do. But unfortunately, I was charged for 2 days instead of 1 day. I then spoke to someone on the phone which they hung up on me, then I spoke to someone else who actually helped me and sent me back the proper refund. So overall, the whole process that I just went through was very not pleasant or easy.Eliran B.
Le client n'a pas laissé de commentaire.Shirley M.
Excellent customer serviceLISA W.
Le client n'a pas laissé de commentaire.Jeff B.
Le client n'a pas laissé de commentaire.Alrick S.
The truck had gravel n dirt, I had to lay down comforters on the floor not to get my furniture dirty. The location was good but you lose a mile driving in the back to get the truck and bringing it back. Took 5-10 mins to do return, it's a process, got soaked. Disputing charges for cleaning fee since I returned the truck the way I received it. I had to sweep some of the dirt. Going through a 72 hour review process for uhaul manager to call me back.Dezerine M.
Location should close the ticket right when vehicle is dropped off and not two hours later after the customer is gone. I have requested at time of returning the vehicle to verify and close the ticket but it was totally ignored. I have rented with U-Haul in the past and never had this situation. Also, I ended up getting charged $.20 more per mile than published rate.Henry B.
the guy that helped me out was super nice!!! very good customer service and i will most deff go back to that location when i need to rent a van or truckNicole P.
I was not happy that I had to go to two different locations to get a truckLeonardo C.
Le client n'a pas laissé de commentaire.yunier M.
Le client n'a pas laissé de commentaire.Peter K.
Le client n'a pas laissé de commentaire.Mathias B.
Le client n'a pas laissé de commentaire.IVETTE S.
Pick up took over 45 minutes to complete the â€œeasy self check inâ€ it made me drive to truck get the truck number get approved which took at least 10 minutes after I uploaded my passport picture. Then after we're approved we have to drive back to the office to pick up the truck key. Quite complicated process when I could've just checked in with an agent in person. And to drive back to the truck to find out there is a tire air warning on the dashboard so had to have truck switched out. Total waste of time. Wouldn't rent from this location again.Jessica Z.
Excelent service. Very professional. I would recommend 100 %. Thank you!!Militza S.
Couldn't b happier with the treatment and personel at this location.JosÃ© C.
Le client n'a pas laissé de commentaire.Anthony S.
Le client n'a pas laissé de commentaire.Peter T.
Le client n'a pas laissé de commentaire.guillermo C.
Excelent service and best location. Well maintained trucks!Cecilia P.
Le client n'a pas laissé de commentaire.Seyedhamidreza V.
It wasn't perfectly cleanEugenio L.
Bad costumer service!arnaldo A.
Keeping your goalDikson L.
Le client n'a pas laissé de commentaire.Randy S.
Le client n'a pas laissé de commentaire.Christopher L.
Le client n'a pas laissé de commentaire.Myrna C.
You are charging me USD 25 for cleaning a vehicle that was really messy and dirty Why should I pay for that, I add a picture to the contract and still, you are trying to process a payment. I will dispute the charges to the credit card and to UHAUL Not to mention, that I made the 1st reservation, went to pick up the truck to a place that you guys recommend and you have no vehicle available, made me visit 2 stores and end up renting a huge vehicle that i didn't need, all because your system does not work properly or accuratelyJorge R S.
Truck was clean but had a musky smell.Jhoan A.
Le client n'a pas laissé de commentaire.todd F.
Le client n'a pas laissé de commentaire.Kevin G.
The self pick up was very complicated and way too lengthyAltanese P.