Évaluations des clients Super Express

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Super Express

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Venisa W. le

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Le client n'a pas laissé de commentaire.

AARON D. le

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Very professional would recommend this location to everyone! Thanks again!

William B. le

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I picked up a car trailer. When I got to my destination, I realized there was only 1 ramp. Thanks goodness for Uhaul customer service. They found me another trailer in the city where I was. 5 stars for their help.

Ron H. le

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Le client n'a pas laissé de commentaire.

viola S. le

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the blankets i rented were just thrown into the back of the truck, not folded at all. the truck was dirty and had clothes, belts, and tie strings left behind by a previous customer. I waited for almost 20 minutes to get my truck as there was only one person working behind a cash register and he had to stop helping me in order to help customers pay for gas, drinks, cigarettes, etc. Very unpleasant experience.

glenn R. le

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Get rid of the lazy people that run the place.

Brandon G. le

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Most of my cost for the mileage of the truck was due to the location of where I was forced to pickup the truck. If I would have had my preferred location or even the next 3 or 4 closest locations, I would have easily cut my bill in half. U haul should move the trucks on their dime to preferred locations requested by the customer rather then forcing the customer to pay for mileage due to where the truck is available. I will not be using U haul again after my experience.

JESSE O. le

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Le client n'a pas laissé de commentaire.

James B. le

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The pick up place was a gas station that doubled as a gambling hall (?) They did not have the blankets and UD I ordered and he told us to go somewhere else to get them - the truck they gave me had a totally cracked up windshield and there was blood matted with human hair on the middle seat. As we had flown in to Wichita and took a cab from the airport to get to this place, we drove the mobile crime scene down the road just to get the hell out of there. We went down to the U-Haul Moving & Storage of McAdams Park location where they made it all right thanks to a lady named Bree who was totally awesome in making sure the fiasco was rectified.

Anette J. le

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We have rented at Uhaul before but not picked up from this location before. My brother said the facility was very dirty. The truck we picked up engine oil light came on within driving 14 miles and had to stop and put 4 qts of oil in vehicle. We called to report this and they said to add oil and send in receipt. It still wasn't quite full. I also had placed on order for blankets and none were available at time of pick up. This was not a very good experience this go around. They are reimbursing for the oil, but it was a huge inconvenience and didn't want to be responsible for an engine issue! The fluids should have been checked before the vehicle was sent out of the road.

Tonya P. le

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I tried to check in using the app. It was VERY frustrating and took FOREVER to get approval. Finally ended up going inside and finishing with a real person!

Jessica P. le

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It was very hard to understand the attendant and he was trying to get me to do it online but then got upset that I was doing it online. I wouldn’t recommend this spot for people who don’t regularly use a moving truck. He wasn’t helpful in getting me going.

charles G. le

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Le client n'a pas laissé de commentaire.

STACY S. le

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Le client n'a pas laissé de commentaire.

Jason W. le

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The location was very run down the truck I reserved online was a 17 foot truck when I got there the battery had been stolen out of the truck I had to downgrade to a 15 foot truck checked two of those trucks and they also had batteries stolen luckily the last truck they had also a 15 foot had a battery in it The location did not discount my rental even though the truck I reserved was not available very dissatisfied I have used U-Haul many times this will probably be my last

mark G. le

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Le client n'a pas laissé de commentaire.

Justin R. le

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Le client n'a pas laissé de commentaire.

Tanner V. le

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The trailer had two broken components, the wiring and the vehicle safety chain. The shop attendant did not know what to do and was going to send us to another location (without the vehicle properly secured on the trailer) to get help there. I switched the parts from another trailer on the lot to avoid this. He stayed inside while we struggled to attach and load the vehicle transport trailer. I think this location is rarely used, as there are larger/nicer looking locations nearby. We picked a different location to pick up from, but were switched to this location by U-Haul. Would not recommend this location.

Tyler L. le

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Several bugs including cockroaches were found in the truck. Had to get a new one.

VIRGINA R. le

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Le client n'a pas laissé de commentaire.

Rachel H. le

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Le client n'a pas laissé de commentaire.

Renee S. le

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Le client n'a pas laissé de commentaire.

Meade District h R. le

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Thank you.

Richard M. le

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I would drive clear across Kansas with this u-haul it was so comfortable oh my goodness very nice a.c was freezing good gas mileage ,,,customers service Excellent....thank you Richard marts 316 217 3237

JOE S. le

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Le client n'a pas laissé de commentaire.

jessica H. le

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We were over charged. Location is almost impossible to find. Employees at the gas station/uhaul location could not confirm how much my total would even be for keeping the truck and additional day. I payed 100 cash deposit. Put more gas in then gas in the truck when we got it and some how managed to lose my deposit. The total was quoted less than 80 total. Overall not a great experience.

Adam L. le

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Le client n'a pas laissé de commentaire.

Tracy B. le

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When I called I was told I would be charged $40 for extra day, when I got here the clerk charged me $80. While I was tryning to close out the clerk kept ignoring me and helping people buying lottery tickets, VERY UNPROFFESSIONAL

James W. le

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Le client n'a pas laissé de commentaire.

Ahsan T. le

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Fast service! Everything was as I had booked. Return process was within minutes

Bill H. le

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We received a dirty truck. It took an hour to pick up the truck. They didn’t provide the requested furniture pad.