Le client n'a pas laissé de commentaire.
Jamande N.
Customer Reviews for Super Saver Oil Co
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Wasn't there at the scheduled time for the drop off. Took some time to reach them, was accommodating once I was able to. Will go with another option should I need to in the future.
Jordan L.only suggestion would be to have trailer tongue stands so you don't have to lift tongue of trailer off the ground!
Beverly D.Great helpful service in town and out. I had a mix up with my drop off location but the good folks from Carrollton and Chillicothe were very friendly and very helpful thanks guys
Kris D.Park equipment in a paved parking lot
Bradford W.Easy rental process. Great customer service!
Melody B.Gina is amazing! Went above and beyond to accommodate me for what I needed last minute, scheduling the drop off when I was done, and even giving me her info to contact her if I needed anything! She made everything very easy, which took a weight off my shoulders from the stress I was dealing with from moving. I'll be sure to come back to this location from now on! Thank you!!!
MARIA M.didn't check in when returned, had a call from haul
WADE W.Be on time or contact the customer and let them know you are running late
Micheal G.6x12 trailer takes 2 people to hook up, or a block or jack if alone. Other than that, I had very positive experience, will use this vendor again for sure.
Greg H.The professionalism and kindness of Jina at the Chilllicothe office was over and beyond. I will most certainly recommend to friends and will use it again if needed. Thank you Jina for U Haul for your services.
Annie D.Nothing. Gina kept in contact with me to ensure I didn't have any questions at anytime. Made me feel comfortable about the process and answered my questions in ways I fully understood and felt comfortable with Uhaul. She was friendly and I knew I could trust her and Uhaul completely.
Nancy S.They were extremely accommodating and friendly.
Mary S.Our over all experience with uhaul itself was not a great one and hopefully we will not have to use again. Linda scott at Brookfield location is the one that helped with the confusion the most. Will not rent another uhaul unless uts from her location.
carrie W.No improvement needed. Excellent service. Juna was very helpful.
Cindy A.No one physically works at this location. There is an old faded note taped to the window with phone numbers to call. The numbers are unreliable. You have to call several times just to get somebody to answer. Once someone does finally answer you have to sit there and wait for someone to show up to rent you the equipment you had reserved.
Roy E.I had a reservation for 10:30am on Saturday, August 31. I waited until almost 11:30am for the business owner to return from a trip to Trenton that morning (she communicated that her cat needed to have stitches removed that morning and she could be late). I wound up have to come back into town after a celebration of life 10 miles away to pick up the trailer. Quite inconvenient for us.
Paul B.Representative was very helpful.
Mike B.Everything went smoothly. The equipment choice was the perfect one for my Son's move to College. The amount of time we were able to keep the equipment allowed us to accomplish all we needed to do to get him moved out to Manhattan, KS and set him up in his rental property. Would definitely use Uhaul again! Great job to Gina & George with Super Saver Oil Co., Inc./ Uhaul @ 108 Cherry St., Chillicothe, MO for all there exceptional customer service! I would highly recommend this location for all your Uhaul needs. They are good people to work with.
Gina R.I had reserved a trailer for Monday morning, July 1. Gina was very helpful but computer glitches made the experience very frustrating. Having given my information to the Edmond U-haul day's earlier, I don't know why I had to give the information a second or even a third time. The experience and the time taken to complete the processes were troubling. U-hauls computer system requires too much redundancy when all the information given in reserving the equipment should have been on hand at the pick up location. Gina was helpful and courteous but was required to re-input my information twice making a fifteen minute procedure take an hour.
john L.The lady showed up on time for the pick up, but the office area and outside area could be cleaned up.
Chasity C.Make it clearer abou the 24 7 on line validation process. I had everything uploaded and the uhaul was reported stolen and a sheriff came to the house!
Patricia S.My first impression of the condition of the location was very poor. However, Gina went above and beyond to help me get the truck I reserved although the previous renter had not returned the truck. I truly appreciate her help!
Jen M.Absolutely great people that run this location. I wonder why the trailers don't have a jack of some sort to make it easier to hook up and unhook.
Michael W.Have someone at the facility at all times
gary B.It was a great honest dealership. You are killing your rural associates.
Rena P.The location did not have ink in printer to print the contract. The office was a dirty very unkept office off a garage. The truck was dirty on the floor board and the bed floor was not swept.
Ronnie H.I would recommend this location to anyone.
Kelly M.Train your employees correctly. The woman was 30 minutes late and took her 30 minutes to rent out the truck and our account has 3 holds on it by the end of the transaction. It is now 2 days later and I still have over $60 on hold on my account. I will refrain from using uhaul in the future. This is unacceptable. Terrible service.
Joshua B.The lady helped me out was very nice and polite very friendly I would send a,customer to her to rent a,uhaul
DONALD P.Easier to drop off equipment than the other location in town.
Ron M.Gina was kind, patient, and so accommodating.
JACQUI M.I droped off at Trader John's as I was to do. Trader John was great. The uhaul compter system needs alot of work for improvement, in addition customer service is far from helpful and service orientated. The lefthand does not know what the righthand is doing.
ron M.Super friendly and well to help a person out as much as possible
Phillip D.The personnel was very helpful with my questions..And also very friendly..
MARTIN K.Best people ever to work with!!
ANGIE S.No one there when we dropped off. Reies to call and let them know that the time we were to be there was going to be later than on the sheet. No answer. Went to fax
Richard B.I was disappointed that I had to go to Chillicothe MO to pick up the truck that was suppose to be in Brookfield because they did not have a driver to bring the truck there.
wanda Y.Do not know of any improvements.
Marilyn S.Thank you again for taking great care of me and facilitating my crazy schedule!
Russell S.The u-haul agent went above and beyond; excellent customer service!!!
Paul W.I couldn't imagine how it could be any better. Professional, personal service! Thx.
Russell S.It was very nice that the location called and gave us specific instructions of where they would like the trailer parked.
Darla Z.Had to call owner to actually come to the store and open 15 minutes after they were supposed to open. Waited another 15 for someone to arrive. Took another 30 minutes to get out of there. An hour loss of moving but still had to pay my help for that hour. I had to wait for one of the owners to show up to unhook trailer. Watched him back the whole side of the truck down side of a cedar tree. This place is dirty and run down and poorly ran. The truck was not cleaned out. Find someone else to rent from.
Angela W.Great service !!!!!!!!!!
Eric W.Everything was perfect!
Brent B.I think this location has moved to Washington Street. You might want to update your website.
Julie M.Excellent, fast, and friendly.
Brent B.Everything was great!
AMANDA H.Nothing to improve they were great and kind to me and went above and beyond to make sure i was happy
BRANDON H.our truck was like driving a deathtrap
EUGENE S.