Évaluations des clients Super Shine

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Super Shine

Cote générale :

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Cole R.
Évaluation :

The Uhaul was dirty and was not cleaned out before I used it. I sat on a thumbtack that was left on the drivers seat of the vehicle. I also did a inspection of the vehicle before leaving and noticed the steer tires were bald on the outer edges. I did not leave around 9:45 when my appointment was for 9:00.

Bruce W.
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Le client n'a pas laissé de commentaire.

CARLOS D.
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Le client n'a pas laissé de commentaire.

Gregory F.
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Le client n'a pas laissé de commentaire.

Jakesha G.
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Overall experience was great, however; the back storage door became lodged at the top. Called the 1800 number to report the door malfunctioned. The rep was very nice and told me that sometimes the door will get lodged.

Kaleigh H.
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First off, the truck was not there when I showed up. Then the place was closed which is fine but the person helping left for lunch we waited an hour then was told there was another truck we could use but no key finally get the key and it's gross on the inside only half full of gas and no appliance dolly which I paid for. One of the main reasons we got the uhaul was for the appliance dolly. Needless to say it was a shit show and I won't be back. You would think after all I went through I would have got a discount or something.

Sharon L.
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Le client n'a pas laissé de commentaire.

Justin C.
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Le client n'a pas laissé de commentaire.

WILLIAM K.
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Person I met with not very friendly

Craig T.
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The check-in process was confusing. There are at least 4 side hustle businesses run from the same location. The person who is "the uhaul guy" wasn't there. No one else wanted to help until I got the "uhaul guy" on the phone. The truck was in pretty poor condition. The brakes were extremely weak, the steering wheel was crooked, and there was clear accident damage on the exterior. The interior was not clean.

James B.
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Thought someone was there in person but it was setup to get the key out of a lockbox but after calling the number to get instructions it was pretty easy.

Jason P.
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Le client n'a pas laissé de commentaire.

Redeta W.
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Le client n'a pas laissé de commentaire.

Takesha M.
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I reserved a truck with a furniture dolley in which the truck didn't have. The gentleman went into a storage closet to find a smaller set than what was requested. It made the move a little challenging but we got the job done.

Kathryn R.
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Le client n'a pas laissé de commentaire.

kay D.
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Le client n'a pas laissé de commentaire.

Jack B.
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I don't know if this is relevant to the location but I did not get the appliance hand truck I ordered. It wasn't the end of the world, but I did need it and had a lot of extra work without it. We had to move two refrigerators and a washer and dryer by hand.

ROSE W.
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Le client n'a pas laissé de commentaire.

Dona H.
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Hard to find an authorized dealer for drop off. After calling the 800 number the location given was not found. Need to update UHaul locations.

Kelli J.
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Le client n'a pas laissé de commentaire.

Timothy G.
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Le client n'a pas laissé de commentaire.

Clarence W.
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Issue with truck

Tomethya Q.
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Everything was perfect! This has been the 2nd rental at this location.

Ed H.
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Brody was AWESOME with Customer service! I could not have asked for a better representative.

Alejandro J.
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Staff did not properly input data from prior customer resulting in incorrect gas meter on the app. The app incorrectly displayed that the vehicle was 7/8ths full upon rental from me; however, it was actually 3/8ths full. I drove a total of 8 mi and yet the app believes I used 50% of the fuel in the vehicle and charged me $46 for this.

Perpetua S.
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Le client n'a pas laissé de commentaire.

Dennis H.
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Le client n'a pas laissé de commentaire.

Tonia T.
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Le client n'a pas laissé de commentaire.

Kip H.
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Le client n'a pas laissé de commentaire.

dydier J.
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I was a little bit late to return the equipment, the location was closed,but I didn't know if I could drop it in the , when I returned it today they charge me $356.08 for 6 days , I didn't hold the equipment purposely, I'm sorry.

MARCY C.
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Le client n'a pas laissé de commentaire.

Rebecca N.
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The cargo area smelled weird, but other than that I was able to get what was needed done and returned the truck with no issue.

judy B.
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Le client n'a pas laissé de commentaire.

Kurt G.
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Courteous and professional

JOSEPH S.
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Le client n'a pas laissé de commentaire.

John G.
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Le client n'a pas laissé de commentaire.

RUSTY B.
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Still waiting on correction to fees for furniture dolly and utility dolly I didn't rent, then got email that I was charged those items and card run without my approval. Never received call to correct the issues reported to uhaul. This is unacceptable

CURTIS D.
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Fast pick up/ drop off, not crowded like the other location. Will always pick up here!

Carlos C.
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Truck was very dirty and not ready for use. Truck had a check engine light on at initial rental location. The employee said that it was because of the fuel cap but the truck is good. I even told him that I was traveling 3 states away. They had another truck on the lot that could have been issued but he declined to do that. Truck was smoked in and had a stench of cigarettes. Truck was not cleaned for COVID contamination. I cleaned the truck myself once I took it back to my house. It's really a shitty operation being conducted at this location. Uhaul should reconsider continuing business there.

ROBERT D.
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GIVE THOSE EMPLOYEES WHO ATTENDED US A RAISE IN PAY.

MICHAEL M.
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Le client n'a pas laissé de commentaire.

Taylor B.
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Le client n'a pas laissé de commentaire.

Russell L.
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Le client n'a pas laissé de commentaire.

Nathan C.
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Well I had a blow and the guy who fix it said it was because who replaced the tire prior didn't tighten the valve stem so as I went down the road with it loaded it slowly leaked until it blew out so I sat on the side of the road for 4 hours then I wasn't able to return the trunk until 1230 because that puts us way because it was midnight until 330 am amd then I got charged for 140 more dollars for an extra day so no I will not recommend and matter fact I will use social media so no one else gets treated this way especially while dealing withe thee pandemic and its many obstacles already

Consuela W.
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Le client n'a pas laissé de commentaire.

david W.
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Le client n'a pas laissé de commentaire.

Hilary B.
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Le client n'a pas laissé de commentaire.

ALLEN D.
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Le client n'a pas laissé de commentaire.

Shalisha H.
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Le client n'a pas laissé de commentaire.

Hammad K.
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Trucks were well maintained, cleaned and perfect condition. One issue which is a big issue, over charged me right off the bat. Thank you for fixing my Bill. First time i had an issue renting a truck never had any issue before. I will recommend other uhaul Locations for renting a truck but not this one.

Alma B.
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Le client n'a pas laissé de commentaire.

Floyd B.
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Friendly

ALLEN D.
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The last three times that I have returned a trailer to them, I had to call the next day to make sure the return was processes and to receive a receipt. The only reason I would recommend it is the convenience.

Lee K.
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Windows inside were dirty. Difficult to see thru and cup holder was very dirty.

Shekeda T.
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Very helpful and friendly guy will recommend him to everyone I know.

michael M.
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Le client n'a pas laissé de commentaire.

Drew W.
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Le client n'a pas laissé de commentaire.

Allen H.
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Le client n'a pas laissé de commentaire.

Patrick P.
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Le client n'a pas laissé de commentaire.

Julian M.
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Place is a dump; no one was there; building was locked; no room to turn around and the U-haul website wouldn't work. Impossible to get a human on the phone. TERRIBLE SITUATION

MICHAEL B.
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Le client n'a pas laissé de commentaire.

TRAVIS T.
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Great experience

Idris T.
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Le client n'a pas laissé de commentaire.

nicholas K.
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Very fast and professional service

Pam B.
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Le client n'a pas laissé de commentaire.

Calvin M.
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The young man at this location customer service was outstanding.

Dabian C.
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Very best service.

Maung H.
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Le client n'a pas laissé de commentaire.

James D.
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Very satisfied with customer service! We will go back the next time we need a truck!

Osvaldo V.
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I had a very good experience with the manager and staff. No issues during the renting period. The automatic process for checkout and check in from my mobile was very interesting and innovative.

Jennifer T.
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Truck and supplies were ready to go! Thanks!

Joseph Q.
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Nothing, very professional

LEON H.
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Le client n'a pas laissé de commentaire.

Rosa M.
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The personnel was knowledgable, courteous, and the location was clean and inviting.

Joe R.
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Le client n'a pas laissé de commentaire.

Michael H.
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The parking area is very small

Juan M.
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They charge me coverage of insurance that I did not need and I cannot get a hold of the manager I emailed him twice

BRYAN B.
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Le client n'a pas laissé de commentaire.

Clyde H.
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Le client n'a pas laissé de commentaire.

Pete S.
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Plenty of available trucks and friendly and prompt service!

CYNTHIA A.
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Le client n'a pas laissé de commentaire.

Dannie L.
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Easy dropoff very friendly personnel

INDIA L.
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The guy that was at the counter for the actual person who was handling the uhaul.je was unprofessional and rude....he argued with me etc when at the end of the day. I've never rented a uhaul so I had questions...he should stick to detailing cars because that's all he's qualified for

Ricky C.
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Truck dirty and could not see out of front windshield. Windshield had been damaged and they duct taped the top of it all across the top. Left Martinez in heavy rain and water poured in through the windshield into the cab on me and the dash and down the inside windshield. Terrible service from this individual and truck should have never been rented out until it had been fixed. They should not have a license to rent u-haul equipment!

steven E.
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Le client n'a pas laissé de commentaire.

Ellis I.
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Site was closed even though they advertised being open. Also, truck was moved two days later to Stone Mountain by uhaul and we received an invoice for the move. After complaining, we received an adjusted (corrected) invoice.

Thomas S.
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The gentleman I spoke with was great.

Rosalyn P.
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Excellent service!

Margaret S.
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Le client n'a pas laissé de commentaire.

Arthut F.
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Very nice manager there that helped us.

charles M.
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I got excellent and fast customer service in this location

ELIZABETH C.
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This is a great location. The service is quick and helpful. My go to place to rent a truck.

early G.
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Le client n'a pas laissé de commentaire.

James D.
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Le client n'a pas laissé de commentaire.

Travis T.
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I ordered moving blankets and they didn't have any so I had to drive across town to get some from the u haul store. Also the uhaul store on Wrightsboro rd in Augusta gave us blankets that were damp and smelled like mildew/smoke

Steven G.
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Le client n'a pas laissé de commentaire.

Carlos B.
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Equipment was broken. Hole on front panel allow water into the container and damage my mattress.

William B.
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Le client n'a pas laissé de commentaire.

Erwin B.
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Le client n'a pas laissé de commentaire.

Allen D.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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