Le client n'a pas laissé de commentaire.Bart S.
Customer Reviews for Superior Rentals
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Spearfish, SD 57783
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun : 10h am à 5h pm
- Mar - ven : 8h am à 5h pm
- Sam : 9h am à 12h pm
- Dim : fermé
Heures d'ouverture spéciales
- 7/2/2022 - 7/4/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Michael S.
No commentThomas S.
The lady whom helped me went above and beyond to assist and was so kind. Very appreciated!Kim W.
Make sure the trucks are in running orderCONNIE A.
Darla was very courteousMichael E.
One of the tires on the trailer we rented was completely bald. We were told there is no spare and if it blows the other tire should handle it. We were lucky enough that nothing happened but I feel that this is something that should be addressed.Kyla B.
Will use again now that I moved to Spearfish, SDdavid W.
Le client n'a pas laissé de commentaire.ROBERT M.
No need for improvement, the service was really quick and painlessKen W.
Le client n'a pas laissé de commentaire.Jon A.
Fast and friendly help. Staff was courteous and had the truck we needed. Merci.Brenton K.
Great service.Larry J.
Le client n'a pas laissé de commentaire.Larry J.
Le client n'a pas laissé de commentaire.Melissa T.
Though our original drop off location was closed with no notice- this location was happy to accommodate our needs of drop off.Grant P.
Le client n'a pas laissé de commentaire.Debra S.
Le client n'a pas laissé de commentaire.Paul S.
Le client n'a pas laissé de commentaire.Justin S.
Le client n'a pas laissé de commentaire.mary jo V.
Le client n'a pas laissé de commentaire.Aaron H.
Nothing, all was great!Marilee W.
Le client n'a pas laissé de commentaire.David B.
Le client n'a pas laissé de commentaire.Mitchell M.
Didn't get my dozen packing blankets. No call returned when I called and asked about them.Daniel N.
Nothing it is always top notchTimothy V.
The service was EXCELLENT!! Not a single detail missed!! I would 1 000 % recommend!! She hooked up the trailer and reassured me I would be totally okay!Tia R.
We had an excellent experience with our rental at this Uhaul dealer. We highly recommend them.Randy C.
Le client n'a pas laissé de commentaire.kelley S.
Very positive experience. The person who conducted the transaction was positive and very helpful.Rodney C.
Le client n'a pas laissé de commentaire.MARK B.
Le client n'a pas laissé de commentaire.Scott D.
The website was not accurate in what was available but the people went above and beyond to help me!! I will definitely use this location again if/when I move and they honestly made the entire moving process easier. Super friendly and helpful!Sierra N.
Le client n'a pas laissé de commentaire.Lyana M.
Le client n'a pas laissé de commentaire.Carol T.
No suggestions for improvement! Darla was very very helpful both times I arrived at the Uhaul location. She assisted in unloading the car & removed the auto hauler trailer. I was then able to take the truck & unload the stuff. Upon return to drop off the truck, again Darla was outstanding in providing customer service. All final paperwork was promptly sent to my email. I greatly appreciated Darla taking care of the returns of the trailer & truck!! Thank you!Mary F.
Le client n'a pas laissé de commentaire.Mary G.
Le client n'a pas laissé de commentaire.Rocky H.
Consistently great service! I'll use equipment from them again.Calvin T.
Le client n'a pas laissé de commentaire.Kirk R.
Had plenty of room to leave trailer.Shane H.
Le client n'a pas laissé de commentaire.Kevin M.
Le client n'a pas laissé de commentaire.Ralph W.
Le client n'a pas laissé de commentaire.John L.
Le client n'a pas laissé de commentaire.joel H.
Le client n'a pas laissé de commentaire.Pamela G.
Le client n'a pas laissé de commentaire.ROBERT C.
Well first of all I was given the incorrect code through the mobile pick up, or the location put the wrong lock on the truck not really sure which one it was, I waited 2 HOURS PAST MY PICK UP TIME just to get my truck! And I had to call the local police dispatch to get someone from the location to come in, because it was a Sunday. The lady who showed up to figure out the issue was ABSOLUTELY RUDE AND UNPROFESSIONAL, not once did she try to apologize, or make it right, she actes like we were wasting her time and we were stupid because we couldn't put a simple code in BUT EITHER COULD SHE BECAUSE IT WASNT THE RIGHT ONE. She didn't offer a discount for my trouble or anything. I am disgusted by her customer service. The usual I qent to was in spearfish south Dakota at the car dealership. I wouldn't recommend buying a car there or renting a uhual - rude, disrespectful, unprofessional and waste of my time!!!! Thanks for nothingZachary T.
Le client n'a pas laissé de commentaire.Carl M.
I have never been more satisfied with uhaul. The people there were very professional and courteous. They make sure you get the right equipment for your needs. I will only do business at this location.Glenn W.
I was running late and the owner was prepared to call me to verify before she left for the day! EXCELLENT customer service got me in/out rapidly! I use this U-Haul location every time when renting in Spearfish.Patrick N.
Le client n'a pas laissé de commentaire.Timothy R.
Le client n'a pas laissé de commentaire.Mark W.
Darla is very friendly and helpful with the rental process.DAVID B.
This location is good for local transports.Rachel S.
More customer parking so there is no need for the shrew in the back office to tell people to move there vehicles to another location after you rent a truck. So inconvenientAnthony H.
The truck was 1 hour late for my pickup time because the customer using it before me did not return it on time. Obviously not Superior's fault but very frustrating as we were on a pretty timely schedule and it threw that off.LUKE G.
This was a very pleasant experience THANKSWilliam H.
Be sure the truck drives straight, not have such a pain in the rear roadside assistance program. Also, if they could provide a leak test prior to rental.Joshua M.
Le client n'a pas laissé de commentaire.JUDY S.
Le client n'a pas laissé de commentaire.FRANK J.
Le client n'a pas laissé de commentaire.Rocky H.
Le client n'a pas laissé de commentaire.DENNIS RAYMOND M.
Nothing comes to mind.GARY S.
Le client n'a pas laissé de commentaire.Amanda D.
Le client n'a pas laissé de commentaire.GEOFFREY Z.
Le client n'a pas laissé de commentaire.Phillip M.
Great experience. Friendly staff. Smooth transaction.Corey G.
Service was greatJames H.
Not a thingScott W.
Great service and super friendlyMark D.
Darla was most helpful and extremely welcoming and competent. Car carrier would not lift manually due to extreme rust. Darla went over and beyond releasing the carrier from the truck so we could go and unload truck. She is extremely customer focused! Best UHaul station ever!Ronnie W.
Very neighborly.Darrel S.
Darla was wonderful, great to work with.KEVIN N.
Le client n'a pas laissé de commentaire.George E.
rented a car trailer, didn't appreciate the fact I had to pay for 5 days when I only needed the trailer for 2 days, quite a scam you have going there, don't know if i'll be using u-haul again in the near future.Charles N.
Owner came out and helped before I even left the car. Extremely attentive. Ready for my next job at this location.MICHAEL S.
Le client n'a pas laissé de commentaire.John C.
We always use these folks. Friendly, and amazing customer service!Darren G.
Le client n'a pas laissé de commentaire.Michael K.
My agent went above and beyond. She is a gem! Made my move very easy, I will be renting againJena S.
The staff was friendly fast and efficient.Michael H.
Le client n'a pas laissé de commentaire.AARON R.
Le client n'a pas laissé de commentaire.Terrence L.
Le client n'a pas laissé de commentaire.ron H.
Le client n'a pas laissé de commentaire.Daniel M.
Le client n'a pas laissé de commentaire.Susan S.
This location itself was average. The staff initially was not helpful until they discovered our reservation for return was wrongly made by the call center. The staff provided the local number for us to call to correct the return reservation. 2 out of 3 people from the local number hung up on me and did NOT have the customers best interest in mind. I would suggest the â€œmanagerâ€ Shaela, enroll in some leadership and customer service courses so she is properly equip to manage errors made within her own organization. Yelling, kirt and condescending tones, and hanging up on customers is not an example of a good leader, and does not exemplify excellent customer service. Needless to say, we were unable to rent the equipment needed for our return trip to Colorado from S Dakota.BRANDON S.
Le client n'a pas laissé de commentaire.Daniel W.
Le client n'a pas laissé de commentaire.Jack S.
Le client n'a pas laissé de commentaire.Jarrett M.
Le client n'a pas laissé de commentaire.Nancy D.
Very friendly customer service! It was easy to check in online ahead of time and it saved time at the pick up counter.John L.
The woman was very nice and she got me checked out and on my way extremely fast. MerciAdam N.
Le client n'a pas laissé de commentaire.Ronald J.
Le client n'a pas laissé de commentaire.Molly D.
Darla was a huge help and greatly improved what had been a complicated and stressful moving experience. She impressed me with willingness to accommodate my specific moving needs.Seth P.
Le client n'a pas laissé de commentaire.Gregory K.
Le client n'a pas laissé de commentaire.Joanna J.
Great people!Tennille P.