Évaluations des clients Superior Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Superior Self Storage

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glynis D. le

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Le client n'a pas laissé de commentaire.

silvina R. le

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Le client n'a pas laissé de commentaire.

Katelin F. le

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The lady that helped us was amazing, super sweet!!

Tamara F. le

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Very friendly and fast

Jehawn R. le

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The location service was great but I had issues with my reservation being changed so many times from the time I placed my order. I originally booked a 5x8 enclosed cargo trailer but got multiple updates to different sizes and pick up locations that didn’t work for me. At the end, it all worked out but we had to pick up from a far location and return it there so that was a little inconvenient. In the future, it would be nice to be able to book the type of rental and location, and truly get it without it changing.

Mark Z. le

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Nothing. Service was excellent.

Mary Lou P. le

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Great customer service and let me leave my car the following day when I returned the uhaul

Lori K. le

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U-Haul should change its practice of merely "reserving" a moving truck for a specific date/time/location. Since hired labor is sometimes required (especially for household moves like mine), the timing of those arrangements are dependent on actually securing the U-Haul truck at the desired time and location. To hear only 36 hours before moving day that I had to drive 25 minutes instead of 5 to get my truck and it wouldn't be ready until 10:30 am instead of 8:30 am seriously messed with my scheduled moving labor for the day both at the starting and ending homes. U-Haul should change this policy or at the very least make it explicitly clear on the website at the time of booking. I have to extend to many thanks though to Susan at Superior Self Storage in Salida for taking good care of me and working things out so I could pick up the truck at 8:30 am as I had originally planned. Kudos to Susan!

dani O. le

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Le client n'a pas laissé de commentaire.

Cheryl K. le

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Le client n'a pas laissé de commentaire.

Rafael V. le

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Le client n'a pas laissé de commentaire.

Rafael V. le

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Le client n'a pas laissé de commentaire.

MaryJo V. le

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Le client n'a pas laissé de commentaire.

Lori F. le

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Their a/c was broken so I felt really bad for them! However, she was so helpful with making sure I didn’t get charged extra for mileage when U-Haul changed my pickup location- then wanted to charge me for the extra miles! Happy with this location, extremely unhappy with U-Haul. Second time this happened, never using U-Haul again

Kevin E. le

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Le client n'a pas laissé de commentaire.

Jacqueline W. le

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Great customer service, rental was available when promised

margarita V. le

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Tener más unidades disponibles

EVERETT L R. le

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Le client n'a pas laissé de commentaire.

Jorge T. le

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Lady was really sweet and nice unfortunately I don't remember her name but yes, definitely great customer service

JACK B. le

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Sue was Great

Jorge B. le

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The U-haul reservation process is a joke. I requested a reservation for manteca, ca and for lodi. I cancelled, the requested modesto, and got west Sacramento. Cancelled again, called salida, got salida. Then, they didn't have the 26' truck i requested, so for downgraded to a 20'. It cost me one extra trip and time to get the move completed. Fix this, or Uhaul will surely flounder.

Michael J. le

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Le client n'a pas laissé de commentaire.

Ricky D. le

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Le client n'a pas laissé de commentaire.

Ron S. le

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They do not have very many trucks on-site, but I was told they can get what u want with advance notice.

KAREN S. le

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Le client n'a pas laissé de commentaire.

Sara R. le

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I feel the lady could've done her due diligence and looked into a problem before making me sign a contract. It would've avoided a lot of aggrevation.

James S. le

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The trailer i rented was very old and the doors wouldn't open i had to use a tire iron to open it. The door mechanism was rusted shut. I applied wd40 to it to free it up. This was the only trailer of its size in my area which i find hard to believe. I was only 2 hours and a few minutes after the 24hr mark yet i had to pay for 2 full days. I dont think that is acceptable. I would have glady paid a late fee, Unfortunately i wasnt given that option. Sincerely, James Stockdale

Richard H. le

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Easy drop off, prepaid at Pre check in, and quick ??

Rodney P. le

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The employee was extremely helpful and friendly. I will use this U Haul again.

Carlos A. le

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Le client n'a pas laissé de commentaire.

BRANDON P. le

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Le client n'a pas laissé de commentaire.