Le client n'a pas laissé de commentaire.Ramon A.
Customer Reviews for Superior Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The front desk/customer service was great and overall very helpful. But the uhaul was very dirty on the inside, cat hair and cat food everywhere.Jessika C.
THANK YOU ALL FOR ALL THE GREAT HELP. CALLING ME WHEN IT WAS READY AND THEN ALLOWING ME TO CHANGE THE DAY . GOD BLESS YOU ALL . THANK YOU SO MUCH.Lpatsy W.
Excellent service à la clientèleYALE K.
Le client n'a pas laissé de commentaire.Danette R.
The lady who helped me was very nice and helpful. Good job.TANYA F.
Everything was good. Nice and easyMANUEL L.
Le client n'a pas laissé de commentaire.Robert M.
Le client n'a pas laissé de commentaire.Kimberly W.
Le client n'a pas laissé de commentaire.Ethan C.
The gentleman who helped us at this location was so professional, friendly and accommodating. It was a great experience overall and I would highly recommend!Jillian B.
Excellent service all aroundRon M.
The staff was greatCHRIS L.
Nothing. Dan was great! Fast service and very friendly. Truck worked well. No issues. Pick up and return was a breeze.Douglas D.
I have rented trucks from this location more than once. The staff is very responsive and courteous. This location, in a small town, is a hidden gem.KIMBERLY W.
Second time using this facility & both times have been welcoming & great.Jeff S.
service was top notchSteve H.
Staff were very pleasant and efficient. Second time using this facility and both occasions consistent with service .Steven S.
Le client n'a pas laissé de commentaire.Jaydene M.
I reserved a 15' truck which the sight did not have Had to use a 10' which meant more trips which also meant more mileage/ higher costMichael R.
Great people at salida location!DALE B.
Le client n'a pas laissé de commentaire.David R.
Thanks for being open on a Sunday. You saved our move.Michael M.
Le client n'a pas laissé de commentaire.Douglas K.
Le client n'a pas laissé de commentaire.Tammy M.
The checkin agent was so friendly, helpful and nice.Kamilla L.
Le client n'a pas laissé de commentaire.Jody M.
Have all equipment in one place for pick ipVikki R.
I love, love, love to rent from here. Great friendly service. Sue goes far above and beyond expectations.MARIA E.
Excellent customer service!GLENNDA M.
It's not Broken so leave it aloneLARRY L.
Le client n'a pas laissé de commentaire.ZENY L.
None. All goodSCOTT E.
Awesome customer service!! Favorite location so far!! Clean, knowledgeable, swift and super friendly and helpful. Right off the freeway too. Je la recommande fortement.RACHELLE D.
Absolutely nothing service is outstanding!DALE B.
Le client n'a pas laissé de commentaire.Wagdy D.
After hours drop off area was not marked, so I did the best I could.Donna R.
Le client n'a pas laissé de commentaire.ISAIAH N.
Le client n'a pas laissé de commentaire.MARK H.
Great business to rent from.DALE B.
Great service nice guySTEPHANIE G.
Le client n'a pas laissé de commentaire.JOSE P.
Le client n'a pas laissé de commentaire.STEVEN S.
Le client n'a pas laissé de commentaire.Kenneth H.
Customer service was excellent! She confirmed all my information, explained instructions and terms clearly, and was prompt with check in process- I was ready to go in less than five minutes! Location is conveniently located by the freeways and easy to find. Very polite and professional- highly recommend for above and beyond service!STEPHANIE B.
Le client n'a pas laissé de commentaire.LEE H.
Great service and friendly staffANTHONY D.
Service was great keep up the great work.kiel M.
The people who manage this location were so helpful and friendly that is was a positive and memorable experience. Given a choice, I would definitely pick this location again.STEVEN J.
All good no complaints , personal ,very friendlyJOSE I.
Excellent service. I would recommend these folks.ROBERT S.
Very helpful and friendly 😊MONICA W.
They charged me for the truck which was returned the next day and traded for a larger truck. Rather than charging me the difference between the two they charged my twice more for the larger truck. Then reversed both the smaller truck rate and one of the other larger truck charges. However since â€˜nothing happens overnight' according to the UHaul rep who couldn't care any less and show any less respect to the customer, they charged $16 000 to my credit card thus effectively blocking all other usage for us to pay any movers assisting us. Thanks for the multiple charges and reverse that will linger on my card for 3-5 business days! Try doing it right the first time!!STACEY C.
Keep doing what you're doingPaulette V.
Le client n'a pas laissé de commentaire.STEPHEN B.
I want to take the time to say thanks your service and for being respectful and professional at all times. Hire another person to help out with customer serviceMARTIN G.
We always receive the best service here from Sue, than at any other U-haul location throughout California! No room for improvement at this location.ARACELI R.
Fantastic, the management there are great, friendly, and very helpful. Very highly recommended. Thanks so much for your service. Michael KurlandMICHAEL K.
Le client n'a pas laissé de commentaire.Christopher B.
Perfect! Easy in and out process. Very friendly staff.SPENSER B.
Absolutely nothing customer service is exceptional!DALE B.
Le client n'a pas laissé de commentaire.SILAS R.
super decent people. they worked with meMatthew D.
Advise customer that they will need to provide the receiver hitch stinger, ball, and pin. I had those items at home, an hour away, but didn't see anything in the agreement about those items not being included with the combination pickup/dolly rental.David S.
Truck smelt a little like cigarette smoke. Truck off by 1 mile when we got on. Location was clean, courteous, and quick. Hidden gem. Great service!Brenda V.
Le client n'a pas laissé de commentaire.PARTEG S.
Customer service was awesome, on time and representative explained everything very clear. Thank you Uhal again great experience as usualLEONARDO H.
Le client n'a pas laissé de commentaire.Manuel A.
Le client n'a pas laissé de commentaire.David L.
Le client n'a pas laissé de commentaire.Michael R.
By far the most friendly UHaul I have ever rented from. Quick and efficient, you are in and out. Best of all this location is open 7 days a week.. this worked out for my schedule as life happens 24/7 thank you UHaul and the kind woman helping me!MICHAEL H.
Le client n'a pas laissé de commentaire.Baljot S.
Le client n'a pas laissé de commentaire.Odette D.
Upon my return of the Uhaul trailer, the return destination was closed on a Saturday at 1130 hrs. This caused additional stress to my move! Luckily,another Uhaul dealer was able to help me!This original return location closed at 0930 on Saturday! MOST PEOPLE MOVE ON WEEKENDS! Please do better! Thanks to the second Uhaul dealer for helping me!JOHNNIE M.
Overall the entire experience was ridiculous! I dealt with 2 other locations before landing in Salina. The one way reservation was a joke. The truck wasn't there and was sending me 1 he away to pick up. Then McHenry location in town rental had a dead battery. They didn't bother to call around for replacement until I came in to inquire if truck was ready. Very unprofessional. Other customers felt the same. Salina location staff was super nice and professional. Helpful tooKRISTINE S.
Le client n'a pas laissé de commentaire.DAVID H.
Unprofessional bad attitude.rafael T.
Sue was incredible!NEAL O.
No improvement neededANTHONY D.
Le client n'a pas laissé de commentaire.MICHAEL D.
Service amicalANTHONY D.
When we call to reserve the truck they gave me a price for the truck and gas and when and when we went into the office it was a complete different price.ronda A.
Le client n'a pas laissé de commentaire.PATRICK F.
Le client n'a pas laissé de commentaire.Gustavo A.
Le client n'a pas laissé de commentaire.LINDA R.
Le client n'a pas laissé de commentaire.DELORES C.
Was in and out in less than 10 minutes lady in front desk very polite and helpful with any questions regarding prices for storage units etc ..JUAN S.
I reserved a 10' box truck to move some things from storage. The truck was ready and waiting when I arrived. I reserved online so it only tooK 5 minutes at the counter and I was on my way. It took even less time when I returned it. This location is very clean and easy to access. I highly recommend them and will definitely use them again if the need arises. Great service!Frances M.
Le client n'a pas laissé de commentaire.ANDREW A.
Le client n'a pas laissé de commentaire.SEOW B.
Le client n'a pas laissé de commentaire.DAVID N.
Was not her fault they were only opened until 4 :30 and our apt was at 6 pm. The attendant was very knowledgeable and helpful.Julie B.
Very courteous personnel , she was great , knowledgeable and friendlyWILFREDO L.
Very helpful.DOUGLAS J.
Le client n'a pas laissé de commentaire.SHERRY G.
Sue went ABOVE AND BEYOND to help me rent a uhaul truck! I am so thankful for Sue and all her help! I will definitely be recommending this facility to friends and family when they are in need! Thank You Sue, YOU'RE AWESOME!!BRANDI B.
Very easy and quick transaction. Ever been to another UHaul and stand there and wait for 10 to 30 minutes before you get to the counter? Not here, walk in, get service, walk out get your UHaul.Bryon K.
Le client n'a pas laissé de commentaire.Michael T.
Nothing staff was awesome thank youMARK M.
Le client n'a pas laissé de commentaire.Jean L.