Évaluations des clients Swansons Service Center

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Swansons Service Center

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Hans B. le

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The website would not let me return the truck, so I’m glad that I accidentally set off the business’ alarm and the clerk came in. She was extremely helpful and made the check in ever so much easier. She really helped save my UHaul moving experience.

Ronald C. le

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Hard to get through due to all the roads blocked by customer and personnel vehicles. There was no drop off box like the app said so I had to wait the entire perimeter only to end up giving my key to an attendant at the gas station.

joseph K. le

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Le client n'a pas laissé de commentaire.

David P. le

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Le client n'a pas laissé de commentaire.

Milo F. le

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Le client n'a pas laissé de commentaire.

David S. le

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Not the prettiest location but great customer service.

Wyatt G. le

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Le client n'a pas laissé de commentaire.

Rochelle L. le

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The people who run this I haul were great . They both did me well with me not having a reservation up front . I would recommend them to anyone

Jennifer O. le

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Le client n'a pas laissé de commentaire.

Jester G. le

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Le client n'a pas laissé de commentaire.

Donald P. le

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Le client n'a pas laissé de commentaire.

Darren I. le

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Le client n'a pas laissé de commentaire.

Gary C. le

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Le client n'a pas laissé de commentaire.

Gary C. le

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Le client n'a pas laissé de commentaire.

WILLIAM K. le

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Le client n'a pas laissé de commentaire.

Nick D. le

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Le client n'a pas laissé de commentaire.

James P. le

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1.) I rented online. 2.) I called the pick up location the day before to confirm, and was told that I did not have a truck available. 3.) I was given the regional dispatch number to call, was informed that they would find me a truck somewhere, and notify me by no later than 3 pm as to status. 4.) I received a text at 7 pm that a truck was indeed available. 5.) At this time I had made alternative arrangements, using pick up and friends. 6.) I ultimately did use the U Haul truck due to weather concerns, with my items being exposed in the pick up truck. 7.) Given the fact that the rental experience was indeed handled VERY poorly and communications were not made remotely close to when they were supposed to be I want some form of compensation on this rental. 8.) I can be reached at 260-466-2436 or jameslprather@aol.com.

Erika B. le

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I guess I just figured that they would have more than one sign out advertising. They don't have enough space but they like clutter which is why I wouldn't recognize this location as a Uhaul dealer but would see about some organization. That would really help I'm sure.

Jesse B. le

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Overcharged and then when asked why I was charged what I was charged went and charged me double

David S. le

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Le client n'a pas laissé de commentaire.

Jodi S. le

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Le client n'a pas laissé de commentaire.

Shannon T. le

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Very helpful and friendly owner.

Eric M. le

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Trailers and trucks everywhere no real direct place where to park the rental. Gas station is very dirty had to drive into the yard between customers parked cars waiting to be serviced at their garage. Again poor business choices. Weeds were grown around the trailers and trucks. Very disappointed all around with U-Haul

Marlys W. le

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Le client n'a pas laissé de commentaire.

Jo Ann M. le

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This location was easy to find and the personnel were helpful.

Stephen H. le

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Na

Andy C. le

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Le client n'a pas laissé de commentaire.

Christopher C. le

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Not a thing. Each interaction I have had with them this summer has been outstanding.

Jeffery K. le

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Very easy to work with and convenient.

JEANNIE L. le

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The owner pulled a gun on me....so.....not a pleasant experience.

Kevin S. le

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Le client n'a pas laissé de commentaire.

rod W. le

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Clarified time for pick-up twice. When I went to pick up, nobody was in the office. I had to call I hail corporate who helped me find an alternate location. Extra time and effort that I had not planned for not could barely afford. Extremely dissatisfied.

CHRISTOPHER C. le

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Swanson's are outstanding to work with. I showed them the appliance dolly I rented was given to me damaged and it in turn damaged my wood stairs. They apologized and immediately made sure the dolly would not be rented to someone else.

Teresa P. le

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Le client n'a pas laissé de commentaire.

Christopher C. le

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I returned late on a Sunday evening and did not expect the owner to be on site. As I looked for the key drop after using the app to complete the return I saw him inside. He chatted with me and thanked me. Very nice touch.

Brian C. le

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Quick and easy drop off, thank you .

Luella H. le

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Le client n'a pas laissé de commentaire.

Tommy E. le

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Great service, keep up the good work!

Taylor W. le

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The uhaul server was down at this location. So it took almost an hour and a half to actually rent the uhaul. The staff was very friendly and kept apologizing for the delays.

robert C. le

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Le client n'a pas laissé de commentaire.

CHAD M. le

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Le client n'a pas laissé de commentaire.

Patrick F. le

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Le client n'a pas laissé de commentaire.

Jordan G. le

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Location was convenient and staff was friendly. The truck had soda or coffee spilled all over the cup holder and dash, and there was a small crack at the bottom of windshield

Hannah R. le

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Le client n'a pas laissé de commentaire.

Kyle S. le

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Changed reservation location and vehicle selection. Customer should only be able to see what vehicles are available at given location when making reservation online to prevent confusion.

mike T. le

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Clean trailer and nice staff. Helpful and friendly.

OSCAR V. le

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The women here really were helpful. went great.

JOSEPH G. le

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The cab and box were not cleanded when i picked up.i cleaned both before returning to uhaul in ms.

Ben R. le

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Confirmed pick up time 3 times with u-haul and Swanson’s and we got there and were made to wait because “U-haul doesn’t own this place” and they wouldn’t give it to us until an hour after our confirmed time. Rude and unprofessional. We will not give business to Swanson’s again.

Stephanie S. le

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Le client n'a pas laissé de commentaire.

Kathryn K. le

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Le client n'a pas laissé de commentaire.

Angela L. le

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Le client n'a pas laissé de commentaire.

Cathy W. le

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Le client n'a pas laissé de commentaire.

Mark K. le

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Le client n'a pas laissé de commentaire.

FLOYD F. le

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The truck was clean and in good working order.

Ronald F. le

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Have the correct truck available.

thomas C. le

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Very satisfied with this recent rental. Service was very good and friendly.

Thomas C. le

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Le client n'a pas laissé de commentaire.

Jerry S. le

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Everything was good. Thanks for the great experience

Tracy C. le

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Le client n'a pas laissé de commentaire.

Jackie S. le

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They charged us for 2 day rental, we only had the truck for under 22 hours! They tried to charge us for an extra 1/8 th of a tank of gas ( at a ridicules rate)! We reserved the truck online and they tried to say we had no reservation. A terrible experience to say the least!

Joseph C. le

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Le client n'a pas laissé de commentaire.

Dan B. le

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Le client n'a pas laissé de commentaire.

Robert J. le

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The experience was awesome I was able to get in and out quickly and returning the equipment was fast and easy. I highly recommend this location. Mrs Swanson was friendly and extremely helpful.

Ryan H. le

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The 20-foot truck I had reserved was unavailable due to the previous customer keeping it past their scheduled time, so I had to make do with a 15-foot truck. Not the best situation for me, but the location handled things as well as they could.

KEN S. le

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Le client n'a pas laissé de commentaire.

Dan D. le

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Le client n'a pas laissé de commentaire.

Don P. le

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Keep up da good work

Robin S. le

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Make sure the business opens when it says it is to open. The worker did not arrive until 15 minutes after the schedules time to open.

Shelby W. le

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Le client n'a pas laissé de commentaire.

Mark S. le

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Le client n'a pas laissé de commentaire.

JOE F. le

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The trailer on the inside was very dirty. There was glass on the floor. The floor and inside door were filthy. I had to clean the trailer before I could move my items. I felt this was unacceptable.

LISA C. le

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nothing. great service with a smile was provided at this location.

Brandon D. le

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They were great but u haul needs to get equipment to them

Cameron F. le

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Did receive equipment one and a half hour after reserved pick-up time. Location not at fault. Dickhead kept it longer then expected. 5 stars for the the help hooking and unhooking equipment from personal vehicle.

Dan K. le

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Arrived earlier than planned. Truck was already to go. Staff was very friendly and helpful

Dennis C. le

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A lot of non-corporate locations are not so efficient and friendly, however, Swansons was a pleasure to work with. Even though mid-winter isn't the best time to rent an open trailer, they were efficient at completing the order, setting up the equipment, receiving the equipment return, and finalizing the paperwork. I would not hesitate to do business with them again, and will recommend them ot anyone with rental needs.

Pranav I. le

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I had booked my vehicle at a different location. Did not get that vehicle. I had to go to another uhaul location and pay extra for a bigger vehicle.

MAREK T. le

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First dolly we tried to hook up did not have operational lights. One side was burned out and not functional. Luckily there were two car dollys to choose from.

Donald P. le

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Le client n'a pas laissé de commentaire.

Leslie M. le

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We came from 4 hrs away, and we forgot our hitch! We've rented from uhaul multiple times, and every location has carried them. This one, though, didn't. We realized we didn't have it as we were leaving for the 30 minute drive to pick up the trailer, and I called her right as we were leaving to see if they had the hitch, and told her we would be late getting there since we had to go find one. She called as we left the store after finding one and was rather rude because we were late. She never gave me the little booklet or went over the trailer for damage with me, either. All I got was a receipt and an irritated answer when I asked her where the trailer number was on the receipt. That location was our only option. I guess next time, if that's the only option, we just won't rent one.

Darrel M. le

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Le client n'a pas laissé de commentaire.

Jefrey D. le

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Le client n'a pas laissé de commentaire.

Steven W. le

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Le client n'a pas laissé de commentaire.

Steven W. le

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Le client n'a pas laissé de commentaire.

Aaron F. le

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Le client n'a pas laissé de commentaire.

Kyle K. le

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Le client n'a pas laissé de commentaire.

jacob S. le

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Online on U-Haul, it stated the place was opened at 8 am. However, it did not open until 9 am! There was no sign that stated where to pick up the U-Haul. Somehow, it is a gas station, car dealership, car service, and a U-Haul all in one. This rented me a bigger size trailer than what I reservation. Unfortunately, there was no other U-Haul place that had a 4x8 trailer. U-Haul does have the $50 guaranty for this kind of thing. I would have taken the $50, then driving across town to receive a 5x8. I had so much extra room in the trailer that I did not need, to the point where the smallest trailer would have made a difference in MPG and putting less stress on the overall car.

PAULA W. le

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Le client n'a pas laissé de commentaire.

Beverly P. le

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People were very nice and got my paperwork done quickly and efficiently. But I had to walk out to the field, find my own truck, inspect it myself and then figure out how to get it out of the line and out of the field. This is all fixable stuff. Truck cab was sticky inside and the windshield was filthy.

David P. le

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Le client n'a pas laissé de commentaire.

Dennis K. le

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Le client n'a pas laissé de commentaire.

Roger S. le

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Great customer service. Friendly staff. I appreciated their help in renting a trailer at the last minute.

tanetta S. le

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Le client n'a pas laissé de commentaire.

Scott S. le

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Le client n'a pas laissé de commentaire.

DEBORA ANN E. le

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Le client n'a pas laissé de commentaire.

joe F. le

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Le client n'a pas laissé de commentaire.

Gretchen M. le

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Le client n'a pas laissé de commentaire.

Mitch W. le

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Le client n'a pas laissé de commentaire.

Julia B. le

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Le client n'a pas laissé de commentaire.