The truck was damaged on the exterior and interior was trashed and stunk. Also drivers mirror was loose so it always tilted in while driving and unusable
Jake S.
Customer Reviews for Sweet Cars LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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My trailer wasnt there and i had to drive 50 miles to another location and back... Then i got a call saying i need to return it to a place not on my contract and 30 miles out of my way. I didnt. I tried calling to fix the issue and after 15 minutes on hold, i was busy and had to hang up. The next time i called, the person that answered hung up within 3 seconds of the call connecting. In the end, i got overcharged for returning to my contracted location.
Jerad S.Excellent location. Would definitely rent here again.
Jon F.It was a very good experience. Turned out they didn't have all the blankets I ordered, but we didn't end up using all those they were able to provide.
Jacob B.Supply faster internet speed .
Ruth S.Great guy to work with!!
JOSH W.Sweet Cars is consistently the best.
Steven Z.Sweets always does a sweet job!
Steven Z.A+++
DEAN D.Put a landing gear on the bumper pull so they can be more easily removed it take two people to lift them
TOM K.We dropped off after hours so only spoke on the phone. Directions were simple.
Katie J.Tim makes the process easier.
Steve Z.Clean the truck, have the blankets I ordered in the truck, have the app actually work.
Tony W.Dropped off an out-of-town rental. Quick and easy. Very helpful staff. Location is very easily accessible.
Lee C.I was very impressed with the few minutes of questions and acceptance of the truck. The representative was not only kind, he was also very knowledgeable on the truck. In regards to the truck, it was perfect. It ran incredible, loaded extremely easy for us and made Our move perfect. Merci
STEVE H.The step-in to the truck cab on the driver's side was very dirty; lots of sand. There were a few trash items under the seat, otherwise everything was fine. But I was disappointed I wasn't advised that any extra driving beyond the prescribed destination, which I did to pick up some furniture at an alternate location for my move, would cost me extra mileage money. It's probably in the small print, but I missed it and it ended up costing me another $108.92. Ouch!
Randall K.I had to shovel 5" of snow out of the bed of the trainer.
Terry M.Make sure the tires are in good working order.
Jessica B.Tim runs a good business
Steven Z.We first checked to see how much of a notice was needed at Park Rapids Auto car. He said two weeks would be enough, and we offered to pay then he said it wasn't necessary. I then went in on the 9 th of sept to reserve a trailer he didn't have one at that time but would get a hold of Tom somebody and within a couple days would hear from him or U Haul and if I didn't, call him. So the week of the 25th Monday I called to make sure he had a trailer he assured me it would be there. We came in on that Friday and basically said they didn't have one, I talked to the young lady at the counter and she didn't have any information on us, went back to the shop to talk with him twice and I asked her to have him come and talk to me, he didn't. As I was leaving I saw the door was open to the shop and I said to him you promised me a trailer, his response was I didn't promise you anything. So I called Go U Haul and the gentleman there found us one I Pine River 50 miles away. He asked me what price I was given and I said we found it on line for 453 but his price would probably be a little more, u haul said what ever was on line would be our price. The only thing I would be asking for would be for the 100 moles I had to go and time, and charge that back to your agent in Park Rapids, it would be a lesson learned. Thanks for your cooperation in this. Very pleased with your agent in Pine River. Please get back to me.
john O.Guy was just... rude. Claimed he “wasn't a Uhaul�!? I was missing a piece of equipment I ordered (appliance lover) and the guy was an absolute jerk. Claimed he “had no idea†why I didn't get the equipment I ordered and paid for- just snide and rude and unprofessional.
Jennifer B.Great guy
Patrick A.They did not have my reservation nor the truck I reserved.
Eric A.They are great. They try to save your time to make it an efficient process.
Steve Z.They were very helpful with the unloading and everything.
larry B.Rented a trailer today. Everything went perfect. Thanks
Dan W.The guy who I talked with there was not very friendly at all. He was very open about thinking that I (a 20-year-old) had no idea what I was doing and kept mentioning that "[I] better not break 'his' trailer." He also scratched my bumper when hooking the trailer up. It's a small scratch, but still, a scratch that shouldn't be there. Would not go to Sweet Cars LLC again.
Rohan A.Grouchy guy!
DOUGLAS F.Nothing Tim is great!
Chris C.Good customer service and very helpful
Jennifer H.Good customer service
Jennifer H.Awesome service quick and easy sign up. Good place to do business. Kudos to Tim Sweet.
Steve J.Smart phone checkin (on Sunday, office closed) took 2 attempts and almost an hour...sitting in the parking lot while I was supposedly being ‘verified.' Also, rear tires of truck were almost bald.
Laura N.Inform customer prior to arrival that he will need an excessive amount of information about family and phone numbers
AL K.More trucks up here so a person doesn't have to drive 40 miles to get one
MIKE S.100 % Satisfied
Tom H.Thanks
Todd R.My brother-in-law returned the van so I can't comment. I do know that the return location was very convenient - here in Pine River Minnesota.
lynn L.It went flawless, the trailer pulled very nice
TODD G.Service was fast and friendly, thank you!
Brian S.Improve your website software. I had to book and re-confirm multiple times before my reservation appeared on their computer. Even after that, when I checked in, the leasing agent had to call a central number to get me confirmed. He indicated that this is not unusual.
F. C.Excellent service. Easy in and out.
NICK P.Superb service, easy to use, couldn't have been better.
Kathy O.