Évaluations des clients Synergy Self Storage LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Synergy Self Storage LLC

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Jennifer L.
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This is the second time I have rented from this location and it is always such a quick and efficient process and the employees are always very pleasant and professional. I appreciate having a location of this caliber so close to my home.

Ross W.
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Le client n'a pas laissé de commentaire.

Gabrielle H.
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Le client n'a pas laissé de commentaire.

Christopher E.
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Le client n'a pas laissé de commentaire.

Kevin I.
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Le client n'a pas laissé de commentaire.

KENNETH L.
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Le client n'a pas laissé de commentaire.

Kevin L.
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I've rented two trucks within the month and the service was excellent both times! Just continue what you are doing.

JANE S.
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Le client n'a pas laissé de commentaire.

Todd D.
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Le client n'a pas laissé de commentaire.

Kevin L.
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Le client n'a pas laissé de commentaire.

XAVER JEFFERY S.
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Le client n'a pas laissé de commentaire.

MICHAEL G.
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Le client n'a pas laissé de commentaire.

Edward D.
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Le client n'a pas laissé de commentaire.

BETH K.
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The location was great. The pre-registration was a little unclear, I had to call the location to find out exactly what I needed to do on arrival -- but the location was great.

Myles G.
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Le client n'a pas laissé de commentaire.

Philip M.
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I entered my info the night before to save time, got the confirm it was all set. The next day, I had to do it all again. Then the approval process took over 10 minutes. The app needs work.

Alexandra L.
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N/A, so friendly!

Victoria S.
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Le client n'a pas laissé de commentaire.

Keith W.
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Your digital experience needs work. I could not return the truck following the link th text gave me. It got stuck because it could not get my location. I had to download you app to get it to work.

Scott S.
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The self check in service is too unorganized time wise. Get in the truck..get out of the truck..take too many pictures (really where I park?). The location service took forever to link. The per mile charge is higher than competition. The cab of the truck was clean when I received..a 5 minute vacuum of the food in the passenger seat would suffice.

Christos S.
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Le client n'a pas laissé de commentaire.

Jami H.
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Le client n'a pas laissé de commentaire.

Joseph L.
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Please verify that if a customer requested equipment rentals with a truck (such as a dolly) that the items are either provided in the vehicle or provided to the customer. I requested 2 dollys to assist in my move which I assumed were in the truck (as they've been when I've rented from other UHaul locations in the past). I didn't realize until later that my items weren't provided. This issue wasn't corrected when I returned my equipment and I was overcharged by $14. This isn't cool, but not enough for me to lose any sleep over, if you see this and can do something I'd appreciate a refund, if not, whatever.

Robert C.
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I reserved online and put my driver's license picture in. The attended said she needed the back of liscence too. This was not true as it was "optional" She seemed more interested in reading her book in front of her than helping me. After the paperwork.. she pointed to a snow covered 10 foot box truck on the monitor and handed me the keys. What!? I had to ask for them to clear the truck off and bring it up the hill. This took 15mins. Once I got the truck, I noticed the back door was not properly closed. I noticed a yellow truck light , a warning light of some sort on the way back. Checking out I mentioned to a guy in one of the offices..he said it's nothing..a uhaul thing. I said you don't seem to care that when I saw the light that I was worried and stopped the truck.. he answered again it's not their problem. This was at 930am 12-7-19. Very poor.. I won't be coming back!

richard L.
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Great customer service

Gordon T.
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The place needs a more visual sign with the U-haul Logo out front everything is in the back and not helpful if your a first time customer the service was awesome and the staff amazing

Larry C.
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Le client n'a pas laissé de commentaire.

Jane C.
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Le client n'a pas laissé de commentaire.

Peter P.
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I'm not sure how you can expect someone to fill up the tank exactly to 3/4 a tank or how you can penalize someone 1.7 gallons for literally a 15 mile trip. All seems rather arbitrary.

Noreen F.
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Excellent customer service, really appreciated how friendly and helpful the woman at the desk was.

Lawrence V.
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Le client n'a pas laissé de commentaire.

Scott N.
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You keep sending emails to the wrong address.

DAWN W.
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The staff was very friendly and accommodating. The entire transaction went smoothly.

John D.
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Le client n'a pas laissé de commentaire.

Hilary M.
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Le client n'a pas laissé de commentaire.

ken K.
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Good service, fast pickup. friendly people. Way better than the south willow street Manchester experience.

Marc D.
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Le client n'a pas laissé de commentaire.

Zachary M.
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I was guaranteed a 15 foot truck on like with a 50 dollar payback, but was called the day before I had to move and was offers a 10 foot truck. I accepted because I needed to move; however, I ended up needed the truck for another day because of the switch which cost me another 40 in rental, gas, and mileage. So what would have cost me 60 dollars or so ended up 150 ... and no 50 dollar discount????

Michael B.
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Wonderful Customer Service!

Thomas P.
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Very clean and organized. Helpful staff

Scott H.
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Le client n'a pas laissé de commentaire.

Roy S.
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I was originally set to pick up using my mobile phone, because I was going to be getting the van after hours when the location was closed. It's a good thing that I ended up getting there earlier, because this location doesn't actually allow pickup via mobile phone -- all the trucks are behind a locked gate. So, this should be updated when it comes to picking up using the ap. Otherwise somebody might show up at, say, 7 PM thinking they can get their truck and find it not available.

Carlos R.
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Staff at location were great. Clean location and fast service. The Auto transport had a bent fender and the wheel scraped all the way from NH to MD. I could not get a replacement due to no availability and time crunch. Before leaving pick up location the lady at the desk said I would get some money back if I returned it early. I returned it the very next day and drop off location denied any credit back to me. Tried calling u-haul and was on wait over 25 mins. Ended up hanging up and writing this review.

William D.
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Le client n'a pas laissé de commentaire.

Jeff O.
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Truck did not have rear driving lights operable. Caused safety issues while driving at night and pulled over.

Jeffrey M.
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Le client n'a pas laissé de commentaire.

Anthony P.
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We have rented several times from this location and will continue doing business with the friendly staff and professional facilities and equipment. We have been doing business here for over 6 years now. Outstanding!

david G.
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Le client n'a pas laissé de commentaire.

Peter D.
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Le client n'a pas laissé de commentaire.

Christos S.
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Le client n'a pas laissé de commentaire.

Jonathan D.
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Reveal ANY extra fees associated with the rental.

Gina B.
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staff is shaddy, did not disclose any charges prior then charged a bunch of extra fees that should not have been charged, argued about the delivery drop off time when we specifically talked to a U-haul employee and told them when we needed the truck by, said they were going to bill us an extra day anyway and then they billed my credit card on file when we asked them to bill the credit card we came in with (they said i couldn't change the card on file, but it wouldn't be a problem to pay on a different card) and then they charged the card on file anyway and they also billed the new credit card all these extra fees. Worst customer service of my LIFE! They tell you one thing and then say something completely different after and try saying "fine print" bullcrap! I will give you a bad rating on every single site known to man for your terrible service, shaddy business practices and all around lies through your teeth. Will never recommend to anyone

STEVE G.
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Not having a sign outside saying UHaul did throw me off a bit, but address and Synergy designation was of course correct. Courtesy was excellent and pickup was quick.

William B.
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Le client n'a pas laissé de commentaire.

Andrew W.
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Easy process and friendly staff

Charles C.
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Le client n'a pas laissé de commentaire.

Christos S.
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Le client n'a pas laissé de commentaire.

Bill C.
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Le client n'a pas laissé de commentaire.

Donna M.
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Le client n'a pas laissé de commentaire.

Tom D.
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Staff was friendly and efficient during processing. Process was very easy.

Kimie S.
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Le client n'a pas laissé de commentaire.

Brian D.
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Le client n'a pas laissé de commentaire.

HELEN T.
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the location has no signs or directions to the building that is set back from the road and not visible from the road it is not clearly marked saying this is a U HAUL business.

Anne B.
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Le client n'a pas laissé de commentaire.

Bruce B.
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Truck was ready when we got there, quick pickup, no hassles. Great location.

Elizabeth H.
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Staff was very helpful and took care of us even when the auto tow we had is not usually received at this site.

John A.
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Easy in easy out>

Michael C.
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There are no signs indicating that it was a uhaul location.

Elizabeth H.
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Le client n'a pas laissé de commentaire.

Jeff M.
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The lady at the front desk was very professional and did a great job guiding us through the process. This made your business stand out from some of the others we encountered on the same day.

George A.
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Le client n'a pas laissé de commentaire.

william F.
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Le client n'a pas laissé de commentaire.

David W.
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Le client n'a pas laissé de commentaire.

Scot L.
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Nothing, great experience and customer service.

Melissa O.
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Le client n'a pas laissé de commentaire.

PETER R W.
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Desk person very good, facility beautiful, equipment as expected.

Alan T.
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Very nice assistant and exceptionally well maintained business area

Brandie R.
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Nothing everyone was excellent

Jennifer L.
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Everything went very smoothly and by reserving and checking in online we picked up the van in a matter of minutes. The van was clean, and I greatly appreciated the back up camera in the rear view mirror! That was a new feature since the last time I rented a van/truck. Would definitely rent from this location again should the need arise. Thank you!

Katherine L.
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I am not pleased with how much I was charged for fuel. I took photographs of the gas/odometer before I left and when I returned. I only traveled 35 miles total and was charged $42.50 for this. I was told that I used a quarter of a tank of gas, which my photographs will show is inaccurate. I have filed to contest these charges and am hoping for a partial refund for the gasoline charges.

Anthony P.
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Le client n'a pas laissé de commentaire.

Grace F.
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Le client n'a pas laissé de commentaire.

Caroline D.
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Le client n'a pas laissé de commentaire.

DANIEL B.
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Keep up the good work. Let like the convenience, would like to be able to rent a pick up truck there, tho

Liz L.
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Representative did not match the décor, he was professional, & dry not good for a front counter person, it was like talking to a wall,..no feed back and I was very upset arriving to this office. I was directed from Northwest off of Amherst Street Nashua, to go here for a 15' after finding out U-Haul texted a land line phone and being told they did not have the 26' truck unless I went to Lowell Mass., to p/up. Synergy representative, although not responsible, could of been more sympathetic,. considering he is representing the U-Haul company at the front desk, and sometimes people who are moving their life are not having a good experience with it....all heck happens no matter how you plan a move he should realize this and be more responsive than a wet dishrag.

Michael M.
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Nothing. Service was excellent.

Jose G.
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Le client n'a pas laissé de commentaire.

Holly M.
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We had a problem checking in because the Uhaul mobile app prevented the salesman from doing it for me because I had clicked on the app and started the process, and the app prevented me from checking in because we got stuck on the referral person. The salesman had to cancel the whole thing and start over to complete the process.

Elena K.
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Best around for price, customer service and ease of renting. 10+++

Sean B.
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Le client n'a pas laissé de commentaire.

joseph M.
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Le client n'a pas laissé de commentaire.

Anthony P.
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Outstanding on all accounts.

Matthew S.
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Le client n'a pas laissé de commentaire.

David A.
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Le client n'a pas laissé de commentaire.

Daniel F.
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I wasn't fully explained how the billing worked. I was told I had upto so many days and miles to get to my one way destination. Not that I will be charged that amount regardless if I took less days and miles. I expected to be charged my actual days and miles.

Jessica S.
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Le client n'a pas laissé de commentaire.

MICHELO C.
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Charged me for gas that was in the truck, charged me a cleaning fee for a spotless truck. Charged me 2 late fees when I was 1 day late

Anthony S.
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i gave a poor rating all due to the man behind the counter. the building was beautiful. He was rude, made me feel like i was bothering him.

Scott B.
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Le client n'a pas laissé de commentaire.

Rob S.
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Engine light was on. Truck struggled up hills.

Non reviews have been submitted for this location.

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