Le client n'a pas laissé de commentaire.Georgia O.
Customer Reviews for TM Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Gallup, NM 87301
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 4h pm
- Sam : 9h am à 1h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I did not move out of this facility. My travel trailer was stolen out of this facility. Now I have nothing to show for it.JOHN D. | Expérience générale
Le client n'a pas laissé de commentaire.Charles E.
Le client n'a pas laissé de commentaire.SHAUNTAI N.
Le client n'a pas laissé de commentaire.MARVIN B.
Le client n'a pas laissé de commentaire.RICHARD JON C.
The staff member at T&M Storage is friendly she was super helpful, got me into a unit fast.Michellsey B. | Expérience générale
Very friendly and help me check in UHAUL and left happy!Stephanie L.
I only had the storage overnight. It was too small 5x5 unit I couldn't use it because I had a lot of stuff to store plus some furniture. The cashier couldn't refund my 60 $the system would not let her.Myrtis D. | Expérience générale
Le client n'a pas laissé de commentaire.DAVID P.
Customer service was excellent. The lady that helped me was awesome. And I got in and out in no time.:)Erik R.
Le client n'a pas laissé de commentaire.Jeanette B.
Le client n'a pas laissé de commentaire.Cheron S.
Le client n'a pas laissé de commentaire.Janelle Y.
Le client n'a pas laissé de commentaire.Mario G.
Le client n'a pas laissé de commentaire.Roy W.
Le client n'a pas laissé de commentaire.Justin C.
Le client n'a pas laissé de commentaire.Paul C.
Le client n'a pas laissé de commentaire.Sally L. | Expérience générale
Personnel amicalDarlene B.
Our storage experience with t-m storage was great. We would recommend this facility to family members and others who ask us about a storage facility. Thanks againPatrick T. | Expérience générale
I never received the dolly or pads at time of pickup but got billed full price for them at drop off. I called uhaul and had them refund before we even left Phoenix but you billed me anyway. Remove the cost of these items now. I want a refund of all costs and I will be reporting this to BBB.JASON W.
Top notch outfit and I'd recommend them..Steve C.
Amazing customer service. Really great people.MUJTABA A.
Le client n'a pas laissé de commentaire.marty B.
The person at this location was a lazy unmotivated female who wouldn't help with backing of trailer and then wanted me to take it off the hitch. She said â€œCan't you help a lady!â€ as she struggled to lift the trailer off of the hitch on my truck. I was not compelled to help as she refused to be a ground guide in the safe backing of the trailer. This person sucked I her customer service skills!paul L.
Customer service was great, the lady in the front was very helpful, and went out of her way to help me get a tow dolly close to the store s closing time.ryan C.
The straps are looking aged, consider changing them soon. Other than that, everything was greatDiane W.
Le client n'a pas laissé de commentaire.MARTINA B.
Super helpful, friendly, knowledgeable. Greeted me outside when she saw me dropping off the trailer, so I didn't have to go into the physical store. Good move during CoVID!!Christopher H.
I dropped the trailer off, but the office was closed. It was a bit of a bother to go online and do the self drop off, but it worked. The drop off closed at 4:00pm.NANCY C.
The u-haul representative was very courteous and helpful in making are transport possible.Wayne W.
Excellent service à la clientèleCHRISTOPHER E.
The lady at the counter was very helpful. Even helped hook it up.Stanley E.
Le client n'a pas laissé de commentaire.Clarence A.
Le client n'a pas laissé de commentaire.Phillip S.
Le client n'a pas laissé de commentaire.Clover W.
Clean the interior of the cab. Also no blankets were available at this location we were referred to another location to pick up blankets.Ryan B.
Excellent service Cordial person at the desk Friendly and helpful during hook up ThanksDaisy S.
Le client n'a pas laissé de commentaire.Kory P.
Le client n'a pas laissé de commentaire.Donna J.
Fix the links for checking the equipment damage. All were sent to me but none worked and I wasn't offered the paper version even after the clerk was notified, she just said all of the damage was already tagged, which it wasn't because there was a chip in the windshield.Mindi S.
Wish we were told they were going to be closed when we arrived. Also it is behind another building that made it a little confusing but it was okay to find.Teanne S.
Le client n'a pas laissé de commentaire.Andrew M.
Easy transaction.fred B.
The door was hard to open and the truck had no working AC but I did not make a big deal. The people were nice and very helpful. I was told I would get a call back from upper management and I never did.Eric G.
Le client n'a pas laissé de commentaire.Colleen F.
We were in and out quickly and the young lady was very helpful.Dawn L.
Le client n'a pas laissé de commentaire.Randolph C.
Le client n'a pas laissé de commentaire.Fred S.
Le client n'a pas laissé de commentaire.Rosabelle S.
We went in saying exactly what we needed and it would take 2 locations to get it. Then, we were charged for an item we did not request. Thus, our money was tied up to reserve the way we originally requested. It took 2 hours to get a truck. Then we went to location #2 and it only took 15 minutes to get our car on a trailer, secured and ready to go. Dealer at location #2 was extremely helpful. Come to find out, dealer at location #1 did reservation for location #2, so he did not get the commission. Very disheartening considering #2 customer service compared to #1 customer service.LISA B.
Dropped off after hours; the dilemma was that I could not access the online check In; the online check in experience is very poor overall as is ease of websiteDAVID W.
Carrie was extremely helpful. Everything was very clean and the whole experience was simple and convenient.Raegan W.
Le client n'a pas laissé de commentaire.Daniel J.
Le client n'a pas laissé de commentaire.Melissa S.
I have been charged an additional 2 days when I didnt have the truck for 2 additional days. I will be filing a complaint. I will be reviewing other moving companies for any future moves.Angela W.
Le client n'a pas laissé de commentaire.Tiffany T.
Le client n'a pas laissé de commentaire.Neal C.
Le client n'a pas laissé de commentaire.James T.
Excellent Service; sketchy neighborhoodEric N.
Good attention to the customersRodolfo G.
Lady there was great understanding and let me drop off trailer while i found a storage place. This place is always great on customer service. I have gone there many times.Harold J.
Thank you for your good customer services. again Thank you.Raymond J.
Le client n'a pas laissé de commentaire.Benito F.
Personnel was kind and accommodating.Aurora O.
Le client n'a pas laissé de commentaire.Rodolfo G.
Le client n'a pas laissé de commentaire.Alicia P.
No contact with staff until the day after the return of the equipment including the receipt. Hours were not convenient for a face to face transaction.Sylvia J.
Staff was so friendly and helpful. Would highly recommend this location and use again myself.Scott S.
Offer a free lunch not to exceed 50,00 $ ??William M.
Le client n'a pas laissé de commentaire.Remijio L.
Le client n'a pas laissé de commentaire.Rodolfo G.
Le client n'a pas laissé de commentaire.W. ANTHONY M.
Le client n'a pas laissé de commentaire.Alicia S.
I had a great experience here. The staff was great and very polite.Gertrude L.
Le client n'a pas laissé de commentaire.Nancee E.
Le client n'a pas laissé de commentaire.Deanna N.
Need more full bed trailers for all wheel vehicles, better straps on tires, with hitch straps, pulls on all four tires for safety...Rowena C.
Le client n'a pas laissé de commentaire.JESUS SONNY B.
Le client n'a pas laissé de commentaire.Judy B.
Le client n'a pas laissé de commentaire.DENNIS E.
Le client n'a pas laissé de commentaire.Ricardo M.
Le client n'a pas laissé de commentaire.Michael F.
Le client n'a pas laissé de commentaire.Christina H.
Le client n'a pas laissé de commentaire.Thomas B.
Le client n'a pas laissé de commentaire.Ellen H.
Le client n'a pas laissé de commentaire.Mary S.
We had arranged to have a dolly and furniture pads and these were not in the truck. The location did not open for 2 hours and we had driven 45 mins. No one was available to help. In addition, there was no radio antenna and the washer fluid was empty. Terrible customer service.Ana Lynn T.
Le client n'a pas laissé de commentaire.Valerie J.
First pick up location , Penny Pinchers 1301 E Rt 66 Gallup, was absolutely horrible and the proprietor was 45 minutes late for my reservation and rude. The dealers at this second location on 2nd street were the complete opposite - friendly, helpful and I was on my way in minutes.Colleen B.
Very friendly customer service..Joanne Y.
Le client n'a pas laissé de commentaire.Sergio F.
Le client n'a pas laissé de commentaire.Laurie C.
Le client n'a pas laissé de commentaire.Kayla S.
KEEP UP THE GOOD WORK. FAST FRIENDLY SERVICE.Johnny M.
Le client n'a pas laissé de commentaire.Teresa A.
Le client n'a pas laissé de commentaire.Bryan L.
Le client n'a pas laissé de commentaire.Philippe F.
Your side mirrors are very difficult to adjust and very limited in adjusting ability. It would be nice if that was fixed and made easier. But it was a really nice smooth ride otherwise.Ejiroghene O.
Le client n'a pas laissé de commentaire.Victoria R.
Really nice and helpful staff. Don't change a thing.Margaret W.