Le client n'a pas laissé de commentaire.TANYA C.
Customer Reviews for T/A Economy Storage Of Waldorf
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Waldorf, MD 20601
(E Of Rt 301)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au mar : 9h30 am à 5h pm
- Mer : fermé
- Jeu et ven : 9h30 am à 5h pm
- Sam : 8h am à 2h pm
- Dim : fermé
Heures d'ouverture spéciales
- 12/24/2021 - 12/25/2021: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Everything is fine.JACOB F.
Le client n'a pas laissé de commentaire.MARGUERITE C.
This location should be CLOSED down indefinitely until you can hire good, respectful non combative, non cursing and non nasty employee. This was the WORST rental experience Iwe have ever encountered. I would NEVER refer any of my colleagues or Soldiers, relatives, neighbor or friends to this Uhaul. I want to speak with the President of UHAUL and file a formal incident report on my legal letterhead. I would like to receive a call on 803-348-8150 about this nightmare that occurred.AUJOUR W.
Le client n'a pas laissé de commentaire.ALFONSO S.
Bobby was excellent in helping me rent and hookup the trailer.Nolan P.
Le client n'a pas laissé de commentaire.William H.
First impressions says a lot. That is the only thing that I would say.JAMES A.
Unable to do self check in, this location doesn't show up on the list of locationsDOUGLAS T.
Le client n'a pas laissé de commentaire.Sherita M.
Le client n'a pas laissé de commentaire.Deborah J.
Le client n'a pas laissé de commentaire.Kristen L.
Le client n'a pas laissé de commentaire.MARI J.
The customer service that I received from Tiffany has been the best to date. She really is outstanding and has the proper character and personality for the job. We talked like we had known each other for years. Tiffany explained in full detail the entire rental process. She deserves a promotion...Tiffany thank you so much. I'll return the next time I need a vehicle.ERIC W.
Le client n'a pas laissé de commentaire.lakiasha D.
Improve the App. I was kicked off of the App several times while trying to complete pick-up and turn-in via the App.Ryan G.
Le client n'a pas laissé de commentaire.JENNIFER C.
I would like to think the support I received from The staff in Maryland was top notched, and all future customers has and will get the same support.BRUCE W.
Le client n'a pas laissé de commentaire.FAREED A.
Le client n'a pas laissé de commentaire.ALANNA P.
Le client n'a pas laissé de commentaire.HENRY S.
Continue your excellent customer service!!WILLIAM B.
Thanks for sending me to that location. I was schedule for several of your other locations but couldn't make the connection. The scheduling staff did an awesome job finding me a truck. The were very service orientated and always had my best interest at heart. Over All a GREAT EXPERIENCE!Irven S.
Great customer service and explained everything about the trailerERIC W.
Customer service is excellent elent. For sure will keep renting from this place from now on!PEDRO R.
Loved the mobile return option. Employee was very kind.KENDRA C.
Conveniently located and very friendly and helpful service. Quick, too.STEPHEN L.
Im very happy with this location, the costumer service is exellent, friendly and helpful, in my opinion the best.MARVIN R.
Le client n'a pas laissé de commentaire.DUSHAUN H.
Employee was very friendly, knowledgeable, and helpful. My only issue was the interior of the trailer had a spill of some kind in the front corner which ended up getting on a mattress when loaded.Christopher L.
Le client n'a pas laissé de commentaire.MARK K.
Everything was great.JACOB F.
I had my first bad experience with UHaul. I went on line to reserve a 5x8 enclosed trailer and was given a location to pick it up. When I got there the trailer was not there so I called UHaul to find out what to do or where I could get another trailer. After three phone calls to customer service and being disconnected three times I was really very frustrated because I had other things to do besides trying to get through to UHaul. I finally called my local UHaul rental at First Choice Auto in Charlotte Hall Md and Rita was so kind as to locate a trailer for me at Economy Storage in Waldorf Md. The person there was very helpful but when he hooked the lights up the right signal light did not work properly. It was very dim and barely visible in daylight. I had to use it anyway and did not have a problem with turning right. I understand that there is a 50 $refund if the equipment was not where it was supposed to be. I would like to have this refunded to me for the inconvenience that this has causedGlenn W.
Very helpful at drop-off point !!!WALTER H.
I was pleased with the service I received. In and out in minutes. Would recommend to others. Note: Good job Justin ðŸ'THADDUS R.
Le client n'a pas laissé de commentaire.KWABENA O.
Great customer service and very accommodating!THELIA P.
Le client n'a pas laissé de commentaire.WALTER R.
The location never opened, the representative couldn't assist me with checking out my rental!!!! They only rescheduled the following week.Shantale W.
Friendly and professional personnel. Quick checkout. Overall a great experience. Merci.ANDRZEJ M.
This was my first time driving a big pick up truck.I wasn't used to driving something that high off the ground lol.I was expecting a little pick up truck like U-Haul used to have back in the day.Other than that everything was goodmelvin W.
Justin has excellent customer service talents. Promote him ðŸ'KEITH H.
Customer Service was also excellent!!CHARLES T.
Le client n'a pas laissé de commentaire.CARLOS D.
Le client n'a pas laissé de commentaire.JOHN D.
Nothing! Tiffany was great!RONALD L.
Le client n'a pas laissé de commentaire.JOSEPH M.
Not a thing everything went smoothly!! Very friendly and very understanding!! Love it â¤BETTY O.
Le client n'a pas laissé de commentaire.KENDRA J.
Le client n'a pas laissé de commentaire.FRANCISCO H.
It was the best U-Haul experience ever!PETER L.
Nothing. Every request I had, has been fulfilled. Thanks Uhaul FolksJOHN G.
Exceptional customer service!MAURICE G.
No improvement needed, very professional.lester D.
Le client n'a pas laissé de commentaire.Cynthia H.
My initial reservation location was Mr. Muffler on Crain Hwy in Waldorf MD. They did not have my truck ready because they failed to leave a key for 24/7 pickup. However, a Uhaul rep was able to change my location to the Leonardtown Rd location in Waldorf. They had earlier hours and service was exceptional.Samuel C.
Issue with billing. Was told by rep at store that we wouldn't be charged for an additional day if we returned Sunday evening. Dropped the truck off at 630 Or so however my credit card was charged for an extra dayTerry F.
Le client n'a pas laissé de commentaire.Jazztin G.
Le client n'a pas laissé de commentaire.tiffany G.
Le client n'a pas laissé de commentaire.Wayne L.
Thanks to Albert your district manager for helping while the location was closed due to COVID-19. He showed me how to use the 24/7 app to get my rental.Richard S.
Le client n'a pas laissé de commentaire.corey T.
Although the online check in is incredibly convenient, the uhaul program is astonishingly slow & frustrating mo as t of the timeXavier G.
The sales person was great! He was very knowledgeable and worked quickly to get me back on the road!Mark E.
Keep up the good workTHERESA S.
Le client n'a pas laissé de commentaire.Karen H.
The agent that assisted me at pickup and drop off had great customer service. Thank you so much and we will be back.CHALLON H.
Le client n'a pas laissé de commentaire.Etophia K.
Le client n'a pas laissé de commentaire.Zachary M.
Le client n'a pas laissé de commentaire.Darryl R.
Le client n'a pas laissé de commentaire.Ka Bria R.
Clean vehicle, make sure dashboard alerts are off, have knowledge about how to adjust steering wheel and seat to accommodate the customer. The guy was very friendly but didnt know anything about the truck.Devon H.
It wasn't in the best location. Just a muddy parking lot. Employees were great so that's all that mattered to me really.REGINA S.
Did U-Haul always charged for mileage?. That would be cumbersome on a family moving 15-60 mile up the road don't you think.;/wayne M.
Le client n'a pas laissé de commentaire.Dwayne D.
Le client n'a pas laissé de commentaire.Evelyn A.
Nothing, continue doing everything you're doing.ALLEN S.
Employee was very friendly, professional and helpfulDELORES W.
Great vehicle and service. Also promptness of the employee was awesome.Barry M.
It rained and there was leaking inside from the roof of the truck.Doris O.
Better customer service. I asked and reserved an 5x8 open trailer then the rep gave me an enclosed trailer. Then he said he was giving me a trailer that looked like a 4x7, after I questioned the size he said he had another one to give me that had a ramp. He also tried to charge me 25 $a day for the rental until I said the price online said 18,95 $ a day. At that time he said let me check and then said oh you're right. I rented the trailer on tuesday and was told I could return it on Wednesday and when they opened on Wednesday morning the trailer would be checked in and my deposit would be refunded immediately. Needles to say that evening I called to check the status and found out they are closed on Wednesday which I was not told. I had to call back Thursday evening to inquire about my deposit and the guy said oh let me go check it in. I got a receipt by email but still have not received my deposit yet. Very upsetting!!! Lawrence Wilson Coachfirstname.lastname@example.org W.
Customer Service was excellent. I want to thank the person who served me. She was professional, very helpful and pleasant.Ruth B.
I wouldn't change anything reference how you operate. You service was exceptional!!! I will definitely come back when I need a trailer again??????ARVESTER B.
Le client n'a pas laissé de commentaire.JAMES R.
Le client n'a pas laissé de commentaire.JOSEPH H.
Le client n'a pas laissé de commentaire.Christopher A.
Le client n'a pas laissé de commentaire.anthony W.
Le client n'a pas laissé de commentaire.Beth H.
The price can go down for only three hours 80 $that was a bit muchsheryl V.
Le client n'a pas laissé de commentaire.DANIELLE C.
The system was down when I went to pick up vehicle and I was unable to rent my reserved uhual, The staff was very apologetic and when I returned the following day they gave me a discount. customer service was excellent!Cheryl M.
Le client n'a pas laissé de commentaire.Kim M.
The trailer was suitable for my needs. It shows a lot of wear and tear. It just needs some attention.Charles J.
Le client n'a pas laissé de commentaire.Giang T.
Quick & easy transactionTanjeka S.
Le client n'a pas laissé de commentaire.Chance B.
Le client n'a pas laissé de commentaire.Judy W.