I reserved a tow dolly and none were there. I was told I would have to drive to another location to get one. I reserved 6 packing blankets and they only had three. I EXPECT TO RECEIVE WHAT I TOOK THE TIME TO RESERVE.Randall J.
Customer Reviews for Taking Care Of Business
(U-Haul Neighborhood Dealer)
Pour nous contacter
Santa Rosa Beach, FL 32459
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 7h am à 3h pm
- Sam - dim : 8h am à 12h pm
- Inspection gratuite du remorquage
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Nothing. They were awesome!!Jason V.
Le client n'a pas laissé de commentaire.David H.
Staff were really helpful.Hamish D.
Excellent customer service!Nick R.
Very helpful and professional staff. Overall, pleasurable experience.Albert L.
Le client n'a pas laissé de commentaire.Michael A.
This location has excellent customer service and they are my #1 go to !!!Jeffrey S.
super nice people to work withdeborah Y.
I always have the best experience when renting from this location. The staff is very friendly, helpful and always makes sure I have a successful rental.Cory H.
Extremely professional, helpful, courteous, and friendly staff at this location. Would definately rent from these folks again.Jason L.
Le client n'a pas laissé de commentaire.Emily V.
So professional and helpful.Suzanne S.
Le client n'a pas laissé de commentaire.SHANNON P.
Le client n'a pas laissé de commentaire.David G.
Le client n'a pas laissé de commentaire.Jami S.
This is the best uhaul location I have ever gone too. The service is amazing and that is what makes it. Second time renting a trailer here, and I won't go anywhere else. Thank you gentlemen!Christopher W.
Really good people. Hard to find these days. Will use over and over. Would have a beer with these guys.Matthew P.
Everything was great. Got the help i needed and the trailer was cleanNicolas L.
Le client n'a pas laissé de commentaire.Jeff B.
I don't know the representatives name but he was in his 30/40's and had a beard. He was extremely nice and helpful and I will definitely be coming back to this location. His attitude alone deserves him a raise. Easy and simple rental experience A+Jason S.
Great guy, good suggestions, seemed to understand rules and regs and helped extend rental two daysJAMES G.
Le client n'a pas laissé de commentaire.William O.
From start to finish the guys are always fast, courteous and professional. I have rented from them several times and highly recommend this business.Kay S.
Uhaul is a very well run company. I have used them to move several times and have always had a great experience. The people I dealt with at both locations were excellent and very professional! thanks!Gary C.
I can think of nothing. The two gentlemen who took care of the transaction were completely professional. They were personable but didn't waste time. All the features of the truck were explained. It was as efficient transaction as I've ever made.Charles Z.
Nothing. The guy who runs this place is a class actBoyd K.
Very nice customer service and follow up. Easy location to return /pick upJackie S.
Easy drop off with good sericeAlice A.
Le client n'a pas laissé de commentaire.Richard F.
Le client n'a pas laissé de commentaire.DONALD B.
Le client n'a pas laissé de commentaire.Isaac F.
I always have an amazing experience at this location. The team is friendly and always very helpful. I would absolutely recommend this location!Branden C.
Location was closed.Benjamin R.
Le client n'a pas laissé de commentaire.Robert B.
Le client n'a pas laissé de commentaire.WENDELL M.
Thomas was super helpful and even called to verify my pickup time. Much appreciated!Meghan S.
Le client n'a pas laissé de commentaire.Gary B.
Excellent customer serviceWILLIAM W.
Le client n'a pas laissé de commentaire.Derek R.
Quick with dropping off truck. The gentleman was friendly and professional.lisa W.
Le client n'a pas laissé de commentaire.Anthony M.
These guys are about as friendly, helpful and accommodating as you could ask for. Very flexible and are honestly the only UHaul location I will even use. We rent from them routinely for college moves, etc; probably 5 - 6 rentals over the past two years. Down to earth, nice people. We are glad they serve this community.Dane H.
The customer service was some of the best I have encountered at U-Haul!STAFFORD M.
Le client n'a pas laissé de commentaire.Eddie G.
Rent from this location often. Always a very good experience.THEODORE J.
Le client n'a pas laissé de commentaire.Roxane M.
The guys working we're super friendly and helpful.James T.
Le client n'a pas laissé de commentaire.david B.
Le client n'a pas laissé de commentaire.Wayne B.
Le client n'a pas laissé de commentaire.Robert S.
Le client n'a pas laissé de commentaire.Doug S.
I have rented Uhaul from Texas to Florida. This location, by far, has the best staff. Extremely helpful & courteous.BRUCE S.
Great friendly serviceEdward H.
Le client n'a pas laissé de commentaire.MELISSA J.
Le client n'a pas laissé de commentaire.Tam N.
Very friendly staff. Excellent experience.Justin V.
This location is always amazing!! Thomas is absolutely wonderful - responsive, quick and helpful!!!Amy S.
Good service thanksRANDALL T.
Le client n'a pas laissé de commentaire.Tim J.
Super nice and accommodating staff.Jodi S.
Le client n'a pas laissé de commentaire.Doug C.
Moll Drive is THE location to use! Helpful, knowledgeable and expedient. Thomas is the epitome of customer service. Thank you so very much. The only hiccup, a Freeport location hacked my account to steal my reservation. This scam is unethical at best and illegal at worst! BEWARE! Now I have to watch my credit cards to see if they hacked my info.Karen G.
Le client n'a pas laissé de commentaire.Holly A.
Le client n'a pas laissé de commentaire.Eddie F.
best Uhaul rental experience Ive had. The guys there were super helpful, professional, and courteous!David S.
Le client n'a pas laissé de commentaire.Steve K.
Always kind and considerate. Clean and good running equipment. Have rented several times fro. This location. And will continue to. Merci.Sarah T.
The staff was Amazingâ€¦ it was a pleasure dealing with them.Jorge M.
I have used multiple U-Haul locations throughout Southeastern US, from Texas to Florida, and this is by-far, the absolute best location ever. Everyone is genuine, always willing to help, and simply treats the customer with utmost courtesy.BRUCE S.
Le client n'a pas laissé de commentaire.Sheri S.
Le client n'a pas laissé de commentaire.NANCY K.
First rate service. When I had to move up the rental time, Thomas was ready to accommodate. He is a good manager. Good customer service.Thomas C.
Le client n'a pas laissé de commentaire.RITA N.
Nothing, the gentleman was very friendly and got me on the road quickly. I appreciate the friendly atmosphere.Sam W.
I left extra gas and they charge me 8 dollars exttaJuan A.
This by far was the best u-haul experience I have ever had. The employees at this location are outstanding! They have hard jobs but are super friendly and welcoming! This is the 2nd time I have dropped off a trailer at this location and both experiences have been remarkable!Brenda S.
Le client n'a pas laissé de commentaire.KENT B.
There aren't any issues with this location other than the standing water all over and UHAUL vehicles EVERYWHERE. There wasn't anyone around, but luckily UHAUL's online turn in process is easy to use and I didn't need anyone to help me. The location was convenient for me but no one was there.Scott H.
The man who works there was extremely helpful and friendlyRobert W.
Gentleman who greeted and helped us for excellent and communicated very well.William I.
The guys are always great to work with. Have used this location several times and always a solid experience.Timothy J.
I had booked a truck, realized I just needed a trailer so booked it â€¦ The app wouldn't let me cancel the truck but the staff at the facility nicely cancelled for meGraham C.
Mos cefinitely want to rent from here. They actually have people who can take your paperwork, get you checked in and load your trailer. They are the BESTDWAYNE D.
Le client n'a pas laissé de commentaire.Denis B.
The driver side door needs to be checked as the window was up and door shut and it was raining and water was dripping in thru the top of the door jam. I stopped twice to shut the door really hard to see if it would stop. But no luck.ANNA G.
Le client n'a pas laissé de commentaire.Jerry S.
Le client n'a pas laissé de commentaire.Anthony L.
Couldn't have been better, great job.Wayne O.
Le client n'a pas laissé de commentaire.Onno H.
Le client n'a pas laissé de commentaire.Beverly B.
The truck was dirty and it had a gas tank leak. The truck only got 125 miles on a full tank. It costs me $1100 in gas as opposed to $300. Unacceptable.Renee P.
That are always easy to work with, fast and great instructions!joann M.
Le client n'a pas laissé de commentaire.James M.
The gentleman Thomas Was very helpful including call the day before letting me know availability.Caesar D.
Very helpful site managerâ€¦.ThanksJohn S.
Staff checked the hitch ball and made certain ball was properly torqued. I will rent a utility trailer this fall.WILLIAM L K.
Quick check. As long as your vehicle is properly equipped for the utility trailer, simple process of check & go.BRUCE S.
Le client n'a pas laissé de commentaire.John C.
Le client n'a pas laissé de commentaire.David W.