It was a father & son operation. The father hooked up the trailer. The son did the paperwork. The father was rude, condescending, insulting & grumpy. He thought I should know what kind of hook up cable I have. Part of it had been worn away & he said it needed to be replaced. When I took the trailer to drop off they said my cable was fine. The son was better but had an attitude & wasn't respectful. I would only go back there if there was no other place within 50 miles to rent.Nancy S.
Customer Reviews for T&C Grinding Inc
(U-Haul Neighborhood Dealer)
Pour nous contacter
Berthoud, CO 80513
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 5h pm
- Dim : 9h am à 1h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.John S.
nice that there is uhaul pick up and drop off in the small town of Berthoud. MerciTimothy L.
Kind, friendly serviceDan S.
The process was fine. The guy was fine. But it was a hole in the wall 30 miles from where I wanted to pickup.Robert H.
Le client n'a pas laissé de commentaire.Wesley D.
Service was quick and thorough.Mark B.
Le client n'a pas laissé de commentaire.Ramon R.
Le client n'a pas laissé de commentaire.Rob B.
Take proper care of the customer, don't assume they know everything. Fuel in the tank should be full, not hear complaining from the dealer that he doesn't have the money to fill it , and do you think there going to pay me back ,NO!John G.
Le client n'a pas laissé de commentaire.Gregg R.
We had no problem dropping the trailer after hours. We called to make sure there would be no problem and were given great directions and instructions. 6Stars!!!Patrick M.
Le client n'a pas laissé de commentaire.Marshall J.
Le client n'a pas laissé de commentaire.Joey Z.
Le client n'a pas laissé de commentaire.Randy C.
Le client n'a pas laissé de commentaire.Cameron B.
Didn't interact with them.Erin A.
We called on Memorial day to see if he was open to drop off the trailer early. He was not open, but he answered the phone anyway. He said we could drop it off as he has security cameras to monitor his location, and he simply asked me to park it on his location "but not on the street, please". And that was great. It was an easy in and out and I appreciated that he answered my call on his day off. THANK YOU!Bruce F.
Le client n'a pas laissé de commentaire.patrica P.
Le client n'a pas laissé de commentaire.Eric B.
Site was fine. Reservation process was overly complicated and frustrating.Lynn T.
When the trailer was dropped off no one was there and when we called the number on the building we were told to just leave itjeanne B.
Le client n'a pas laissé de commentaire.Michael Q.
Le client n'a pas laissé de commentaire.Matthew H.
Le client n'a pas laissé de commentaire.Richard H.
Le client n'a pas laissé de commentaire.Tyler A.
Truck was full of muddy prints inside and I needed to clean before use. Cab was dirty and smelled of cigarette smoke.Shawn B.
Le client n'a pas laissé de commentaire.Joshua H.
Le client n'a pas laissé de commentaire.Peter B.
Le client n'a pas laissé de commentaire.JASON S.
Le client n'a pas laissé de commentaire.GARY P.
Easiest, friendliest rental everMichael B.
Le client n'a pas laissé de commentaire.ROBERT K.
Le client n'a pas laissé de commentaire.John S.
Le client n'a pas laissé de commentaire.Laura L.
Great guysDoug S.
Le client n'a pas laissé de commentaire.Christopher M.
Le client n'a pas laissé de commentaire.JACKIE S.
Le client n'a pas laissé de commentaire.Caitlyn K.
Le client n'a pas laissé de commentaire.Jason S.
Le client n'a pas laissé de commentaire.Dan F.
The entire process was amazingly simple.Tina S.
Le client n'a pas laissé de commentaire.Christian F.
Le client n'a pas laissé de commentaire.brian L.
Uhaul is horrible. I do not believe i will every use you all again. My location was switched from 1 miles way to 15 miles a few days before my move, wasting extra time and gas money. I could not get the truck from my phone at 630am on a very strict schedule. I had to call customer service and waited 55 MINUTES before an answer. Thankfully i did not let the customer service representative hang up in case i couldn't get the keys. I couldn't get the keys because there was no lock box on the truck. The truck squeaked horribly the entire drive and shook uncontrollably at any speed, damaging a lot of my neatly packed items. Cannot believe how horrible the experience was and wasn't offered some type of discount for screwing me and my time over.Jordan R.
Le client n'a pas laissé de commentaire.David P.
Nice truck, Clean & worked goodRon G.
Le client n'a pas laissé de commentaire.Ken B.
Le client n'a pas laissé de commentaire.WILLIAM W.
Le client n'a pas laissé de commentaire.WILLIAM W.
Le client n'a pas laissé de commentaire.FLOYD M.
Friendly. Individuals were punctual and easy to work with.Audry E.
Le client n'a pas laissé de commentaire.antoinette N.
Great customer care.Brett A.
Everything was great!Nicholas B.
Le client n'a pas laissé de commentaire.Scott B.
Le client n'a pas laissé de commentaire.Lisa M.
Le client n'a pas laissé de commentaire.Susan P.
Called me back right away on a Sunday to confirm return of the trailer.DAVID M.
Place locked at 7:30, so had to do self-check-in. They called me wondering about passenger side scratches on the truck. I never observed these.DANIEL W.
Have someone on sight during business hours. They seem to only work when they want to.ALEXANDRIA J.
Le client n'a pas laissé de commentaire.Wilmar E.
Le client n'a pas laissé de commentaire.Karen Z.
Don't rent anything to your customers from Port Street in Corpus Christi Texas. It's absurd. I had a 16 hour drive from Corpus Christi Texas to Berthoud Colorado and they set me back over 1,5 hours with their miscommunication and poor scheduling.Denise L.
Le client n'a pas laissé de commentaire.Rochelle D.
Le client n'a pas laissé de commentaire.ROBERT W.
I have used your company many times in the past however the last 2 times I've not been given the size truck I've needed and no options. I was also very pressured to get the equipment returned before I had a chance to finish my move. We moved across several states and were not given enough time. I will never use U-haul againLori F.
Fix your trailers as they should be. Service them correctly. Don't cut corners! We experienced a tire blow out because someone at UHaul didn't bother to put any of the right tires on yje trailer.vaughnna V.
Le client n'a pas laissé de commentaire.Jimmy C.
Middle of a week day, no one was at the location. I called and someone answered, and said they would check in my trailer. Very friendly. Mom and pop run business.GREGORY G.
Le client n'a pas laissé de commentaire.JULIA M.
Great service, very helpful, Thanks. Rossross S.
Very helpful and nice gentleman to speak with for our drop off. Would gladly do service with him and TC Grinding again.Christopher B.
Le client n'a pas laissé de commentaire.Zufar S.
Le client n'a pas laissé de commentaire.Andrew P.
There was nothing wrong with the location or the service I received there but this was not where or even the equipment I had reserved two weeks earlier. I had to drive from Longmont to pick up a truck and trailer to get the sf of the 20' truck I had asked for in Longmont, which was a much closer location to where I needed the equipment.Wendy R.
They were great to deal with....very responsive in short notice. Thanks so much!!David M.
We were very happy with the rental. Close to home so we were able to bike there and put bikes in back of 15 filter to be able to return home after we dropped it off. Friendly staff and family member.Kurt K.
Le client n'a pas laissé de commentaire.Earl J.
Le client n'a pas laissé de commentaire.Bryan D.
There is nothing easy about do-it-yourself moving - hire help!!!!!!Teri B.
Easy drop offMichael L.
Le client n'a pas laissé de commentaire.earl M.
Le client n'a pas laissé de commentaire.JOHN P.
Le client n'a pas laissé de commentaire.Vincent M.
Le client n'a pas laissé de commentaire.JAMES F.
Le client n'a pas laissé de commentaire.James H.
Le client n'a pas laissé de commentaire.Jason A.
Just keep up the good work!Douglas S.
It was a neighborhood drop and although they said they were open, no one was there. So found another drop spot. Went there and was told they could not accept trailers. They called the place I had just come from got someone to answer and was sent back to it. costing me time and miles. Waited there until some guys arrived and helped me since I am 72 years old and cannot physically do much because of bad shoulders. By the way there were two trailers sitting at the place that said they could not accept trailers and two open parking places next to them. Is that customer service being forced to run around to find a place to return equipment?Gerald R.
Le client n'a pas laissé de commentaire.Scott W.
Efficient friendly people helped in every way at this location .Doug A.
Great guys. Helpful.STEVEN S.
Very efficient, courteousTim W.
I got a call from them asking me to bring the truck in earlier than my contract time.Wendy R.
We tried to drop off after hours on Friday. Not only was it not well lit enough to see the adresses but the "open lot" they claimed to have, held about 4 vehicles and was completely full. So we ended up having to return another day. They began calling us 3 days in advance of our rental being due back, multiple times a day. It felt harassing. They shouldn't run a uhaul location in my opinion.Stacie H.
Le client n'a pas laissé de commentaire.Todd R.
Le client n'a pas laissé de commentaire.RICK A.
Met all my expectationsKurt P.
Debra was great, very helpful and was my point of contact if i had any issues. I had none.Stuart F.