Place locked at 7:30, so had to do self-check-in. They called me wondering about passenger side scratches on the truck. I never observed these.DANIEL W.
Customer Reviews for T&C Grinding Inc
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Berthoud, CO 80513
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 5h pm
- Dim : 9h am à 1h pm
Heures d'ouverture spéciales
- 7/4/2021: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Have someone on sight during business hours. They seem to only work when they want to.ALEXANDRIA J.
Le client n'a pas laissé de commentaire.Wilmar E.
Le client n'a pas laissé de commentaire.Karen Z.
Don't rent anything to your customers from Port Street in Corpus Christi Texas. It's absurd. I had a 16 hour drive from Corpus Christi Texas to Berthoud Colorado and they set me back over 1,5 hours with their miscommunication and poor scheduling.Denise L.
Le client n'a pas laissé de commentaire.Rochelle D.
Le client n'a pas laissé de commentaire.ROBERT W.
I have used your company many times in the past however the last 2 times I've not been given the size truck I've needed and no options. I was also very pressured to get the equipment returned before I had a chance to finish my move. We moved across several states and were not given enough time. I will never use U-haul againLori F.
Fix your trailers as they should be. Service them correctly. Don't cut corners! We experienced a tire blow out because someone at UHaul didn't bother to put any of the right tires on yje trailer.vaughnna V.
Le client n'a pas laissé de commentaire.Jimmy C.
Middle of a week day, no one was at the location. I called and someone answered, and said they would check in my trailer. Very friendly. Mom and pop run business.GREGORY G.
Le client n'a pas laissé de commentaire.JULIA M.
Great service, very helpful, Thanks. Rossross S.
Very helpful and nice gentleman to speak with for our drop off. Would gladly do service with him and TC Grinding again.Christopher B.
Le client n'a pas laissé de commentaire.Zufar S.
Le client n'a pas laissé de commentaire.Andrew P.
There was nothing wrong with the location or the service I received there but this was not where or even the equipment I had reserved two weeks earlier. I had to drive from Longmont to pick up a truck and trailer to get the sf of the 20' truck I had asked for in Longmont, which was a much closer location to where I needed the equipment.Wendy R.
They were great to deal with....very responsive in short notice. Thanks so much!!David M.
We were very happy with the rental. Close to home so we were able to bike there and put bikes in back of 15 filter to be able to return home after we dropped it off. Friendly staff and family member.Kurt K.
Le client n'a pas laissé de commentaire.Earl J.
Le client n'a pas laissé de commentaire.Bryan D.
There is nothing easy about do-it-yourself moving - hire help!!!!!!Teri B.
Easy drop offMichael L.
Le client n'a pas laissé de commentaire.earl M.
Le client n'a pas laissé de commentaire.JOHN P.
Le client n'a pas laissé de commentaire.Vincent M.
Le client n'a pas laissé de commentaire.JAMES F.
Le client n'a pas laissé de commentaire.James H.
Le client n'a pas laissé de commentaire.Jason A.
Just keep up the good work!Douglas S.
It was a neighborhood drop and although they said they were open, no one was there. So found another drop spot. Went there and was told they could not accept trailers. They called the place I had just come from got someone to answer and was sent back to it. costing me time and miles. Waited there until some guys arrived and helped me since I am 72 years old and cannot physically do much because of bad shoulders. By the way there were two trailers sitting at the place that said they could not accept trailers and two open parking places next to them. Is that customer service being forced to run around to find a place to return equipment?Gerald R.
Le client n'a pas laissé de commentaire.Scott W.
Efficient friendly people helped in every way at this location .Doug A.
Great guys. Helpful.STEVEN S.
Very efficient, courteousTim W.
I got a call from them asking me to bring the truck in earlier than my contract time.Wendy R.
We tried to drop off after hours on Friday. Not only was it not well lit enough to see the adresses but the "open lot" they claimed to have, held about 4 vehicles and was completely full. So we ended up having to return another day. They began calling us 3 days in advance of our rental being due back, multiple times a day. It felt harassing. They shouldn't run a uhaul location in my opinion.Stacie H.
Le client n'a pas laissé de commentaire.Todd R.
Le client n'a pas laissé de commentaire.RICK A.
Met all my expectationsKurt P.
Debra was great, very helpful and was my point of contact if i had any issues. I had none.Stuart F.
Le client n'a pas laissé de commentaire.Mary C.
Le client n'a pas laissé de commentaire.Dan W.
Debra was very kind and helpful. She answered all our questions, went through all our options and called us back many times. She made it an easy rental. We got what we needed when we needed it so that the move was easier. And the truck was easy to load and drive. Thank you Debra! We'll rent from you again soon!Rebecca J.
Le client n'a pas laissé de commentaire.Esther M.
Horrible experience. I'll never use uhaul again. Mystery charges keep showing up. Nobody at uhaul has a clue why and everyone seems completely untrained and lacking in customer service!pat B.
Le client n'a pas laissé de commentaire.Mike C.
The hours online said they were open the day we wanted to return the trailers but when we got there, they were not open nor was the hours posted on the door. Couldn't even get them checked in online because nothing was working right. Called and left a message of the time and date we left the trailers so we wouldn't be charged a late fee. They actually called me the next day and told me that everything was good.Tiffany M.
Great people and service.Phillip E.
The location was supposed to be open. It was locked with no one there. The Uhaul sign on the building that listed hours open by day was not filled in, all hours were blank. I did online return with my phone, should not have had to do that.Kenneth M.
Great experience nice to deal with these peopleCris D.
Le client n'a pas laissé de commentaire.Alexandra G.
A bit cluttered around the entrance. Could use some tidying up. They had stepped out just before I dropped off the truck. Available by phone and very helpful and friendly.Debra T.
Le client n'a pas laissé de commentaire.miranda M.
Debra was very nice and helpful, and got me what I needed. She explained all of the terms in detail for me and got me on my way.Garrett G.
Arrived during normal business hours on a weekday. No one there. I had to jockey the trailer around for over 45 minutes to find a place I felt comfortable leaving the trailer. It took over 45 minutes for me to do the online checkout on my phone, partially due to poor cell reception. Then, when I got home I saw that they charged me for a extra day rental because I was not 48 minutes over my 5 day rental limit!! What a joke. I insisted on a refund of this extra day on the response email and will wait to see how they respond.Louis S.
My pick up and drop off locations were changed and never communicated to me. When I called to change my drop off to a location in my town I was told they have you drop the trailer where they need it.... I'm the one paying for this service how about you give me a location where I need it!Cindy M.
T&C went above any expectations to help with my emergency situation! Thank you!!!Phil F.
The office is very cluttered (if you want to call it an office, your couldn't find a clear surface to write on) and barely enough room to stand in one place. :(Jerry G.
The couple at this location went way beyond the proverbial "second mile" to find a creative solution to haul our Toyota RAV4 and trailer when our transmission went out. After we picked up the U-haul truck, we found that our trailer hitch would not work with the ball on the U-haul to tow it to the rental location. The wife came out with her personal truck to pull our trailer to their rental location. Then the husband used his forklift to place our trailer inside the U-haul truck. Then we hauled the car on a regular car-hauler trailer. Talk about a creative solution that saved us money! We are extremely grateful customers. (Nevertheless we fervently hope never to need such a solution again!)Andrew A.
I received two confirmation emails with different addresses on them for pick up (there were no reservation numbers on the emails) so I cancelled one of them. This somehow cancelled both so I had to drive to another town to pick up my U-Haul. The next time I move I will look at other vendors because of this.madeline S.
Le client n'a pas laissé de commentaire.Rose H.
Tried to drop off trailer several times. No one was ever there when we tried to drop off trailer during posted business hourstimothy A.
Nice lady working, noticed me wandering around lost and called me over. Weird location, but many uhauls are. That's the convenience of the company, you can get a truck or drop off a truck almost anywhere. I would recommend and I would use this site again.Sandra D.
Be organized and more efficient.Brett W.
Le client n'a pas laissé de commentaire.Ryan P.
There really was no one there. When I called they said they were "away." Luckily it was just a drop off, but the location is not very good in general.Angel S.
She was still there and took trailer after hours but could not check me out and took my phone number. Still have not heard from her and then I get a call that trailer was not turned in yet.William S.
Le client n'a pas laissé de commentaire.Rowdy R.
Original location for pick up was loveland. Changed to berthuad and not notified. Get there had to wait for 5 minutes for woman to come out of house where she was cooking. Then she had to check in the trailer to check it out to me. Then she had no printer ink. Then she had no adapter for my truck. Overall. A shit show from uhaul and it's agents. Great thing is theres never a compensation from you, just a see you again becuase you know theres no other company that provides this service.Todd W.
Prefer to pickup truck at my requested location at A Storage......more convenient!Michael W.
The only reason I would say below average is because it was so small, there were no spaces available to park the truck so I ended up leaving it parked in the way of the other trucks. I arrived and left prior to opening so I can't say anything about cleanliness or personnel.Kyle M.
They were out of the office when I arrived but were on location with in a couple minutes when I called their number... friendly great small town ppl!!!Ryan G.
Le client n'a pas laissé de commentaire.Cortney J.
Equipment was filthy. The building was beyond disgusting and should be on the hoarders show. Took almost 2 hour to pick up the dolly because it wasnt ready and other vehicles had to be moved. The owner, female, dismissed all complaints of it being filthy and the that the passenger tire well was bent.Brittni B.
They were very helpful and knowledgeable.Norn B.
Tried to drop off at 8am on Monday morning....there was no one there, with a water-stained sign to call this phone number....when I called, I get VM.....luckily, I was able to determine this is a 24/7 drop-off location, so I un-hitched my trailer and left it, hoping I would be OK.Darrel W.
Le client n'a pas laissé de commentaire.Dale H.
Le client n'a pas laissé de commentaire.Bryan L.
Very friendly and took care of my check in very fast....great place!Donald E.
Debbie was very courteous and helpful and I would recommend the Berthoud U-Haul location for anyone needing a U-Haul in the areadebbie S.
Le client n'a pas laissé de commentaire.Ivan R.
Every thing was greatTrent M.
Le client n'a pas laissé de commentaire.Deven D.
Le client n'a pas laissé de commentaire.Roy L.
Le client n'a pas laissé de commentaire.kyle F.
We were given a wrong drop off point and it caused us to be late for work. We had specifically requested a certain drop off point and were told that it would be fine by the pick up location, but when we arrived at that drop off location they refused us!!!! The pick up location said we could ignore the wriiten drop off point and go to our requested one! Caused a lot of problems for us!Chris S.
Le client n'a pas laissé de commentaire.Philip M.
I returned the truck the next day at approx. 2 PM. The door was locked, no one there. There were trucks all over the place. Did not get a return receipt until 1 week later. I called numerous times, left a message, have not received a call back. Am not sure how anyone rents a truck at that location and would not recommend anyone going there. Think U Haul is loosing business from that location.Muriel W.
Le client n'a pas laissé de commentaire.Cindy K.
very good experienceDanny A.
This location charged me fuel, showed less on paperwork than my photo of milage and fuel gauge when parked. Was told it would be credited back, as of today no credit.David R.
made 3 calls on the return of the trailer. got no call back then and 24 hours later still NO call back. Took trailer back place was locked up no one there to help me drop trailer ( There also was no jack on the trailer) SO I went next door to another business and there was 2 men that helped me lift up trailer off my truck.Jennifer C.
Le client n'a pas laissé de commentaire.Curtis O.
verify the wheel bearings have been packed and wheel balance performeddon S.
Le client n'a pas laissé de commentaire.Ric S.
They we okMichalene D.
Le client n'a pas laissé de commentaire.david O.
Le client n'a pas laissé de commentaire.Nenad R.