Le client n'a pas laissé de commentaire.
Rebecca S.
Customer Reviews for T&D Automotive
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
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DALE L.The dolly was not on the truck and I was still charged. Please refund me the dolly charge.
Michael H.Actually the whole process from beginning to end went smooth thanks.
James J.There was quite a bit of snow & ice and the owner was able to clear off the snow but not the ice. When asked if he had an ice scraper, we were told no. Just seems if you are renting a vehicle for liability reasons you'd want to have the windshields cleaned off. Vehicle was not clean, but free of garbage. Definitely appreciated the availability of the van last minute.
Toni D.Excellent service à la clientèle
David G.Rien
Allan S.The location was fine, but the app check-in process was horrible. The photo function kept failing. If my wife weren't there with her own smart phone, it never would have worked. Added at least half an hour to my trip, but didn't give me credit on the back end for the time delay.
Stephen K.I just dropped the equipment off but the box was easy to find and in a convenient location
Victoria O.Nice guy for sure!
Patricia K.Our interaction was so brief I don't feel comfortable giving only a yes/no answer. They guy was nice, but the truck was not checked for cleanliness when we were still there.
James M.Lower milage rates for in town usage for under 100 miles (weekend rates)
Kimberly H.Previous user probably had a dog in van. Air freshener would help.
Philip W.I was charged for a dolly when I didn't receive one.
Roberta R.Great experience, no complaints
Jason M.Mobile check in was tricky.
Darlena P.The service here was great, very friendly and accommodating. I would definitely use them again.
Joe R.The location was not as bad as U-haul. U-haul charged me extra because my employee dropped the trailer off after hours. I was not aware my phone had to take the trailer to the drop off location. My employee was permitted to pick up the trailer at this location but not permitted to drop off without me.
Robert N.The mobile checkout procedure took nearly twenty minutes, and the website gave no indication of whether any progress was being made until an agent finally replied to my second chat request after over ten minutes.
Elizabeth C.Very good experience picking up the rental. Staff member was very friendly and professional.
IL YOUNG B.Great Experience all around.
Preston M.Was expensive
Vicky S.Aside from taking a lil while, I loved the mobile check in/out process. It did take longer than I think or hope it would normally.
Nicole L.Not a whole lot,its a small area..Its easy In and out.The guy running it was nice and helpful.I will go there again
Jerry P.The truck was filthy w dog hair, food, ashes and standing water in cup holders. The back inside hauler had not been swept.
Steven B.Great service and equipment.
Victoria B.Location was perfect, easy access, great customer service. Will definitely use this U-Haul location again.
Rosemarie G.Would use again. Only thing I wish I could have dropped it off at a location closer to me. But they said we couldn't.
LIANNA I.They were closed when I went to pick it up and I had to wait on the phone for 30 minutes to pick it up. I don't think I'll ever use U-Haul again
Jeffrey N.Quick, easy pick up and drop off!
Michael C.This appears to be a small, one-man business and the operator is apparently a hard worker and supplementing his income with rentals. It's a very high traffic location, and I think the relationship between him and UHaul is very good one for both. I rated it average because there,s nothing wrong with average.
Steven M.Self drop-off when location was closed. Can't provide feedback. It WAS helpful that a sign on the “key drop box†said to go online to complete the process. I would otherwise not realized I needed to do that. Thanks for posting that.
Todd B.Looks terrible outside and not good location. You have to do everything on the phone to check-in the truck when you return it and all the answers it asks and run around the truck to take photos to upload, but doesn't use the info to communicate with the customer after closing out the contract, just charges are made to mu credit card.
Debra C.Darrel was very helpful and answered all my questions. I appreciated his patience. Je les recommande fortement.
Joleen C.Quick, easy drop-off.
Greg S.This was a non-attended location. The truck was OK but we had great difficulty checking in because location services on my Safari was not turned on, even though location was active for other sites. This should have been made clear before on the confirmation email prior to me waiting for 30 minutes on Customer Service when I have to get to a moving situation with people waiting on me. Unacceptable!
tom R.When I first went to this pickup location at 11:30 AM, it was closed and had a sign on the door that said would return at 1:00. So I had to go home, reschedule the pickup for 1:00, and then return. Not being open during open hours is unacceptable. I understand that the truck is not waterproof. I did go through a lot of rain and some water did get in. Since the only things that got wet were in the back and on the floor, my guess is that it came through the bottom of the door. A better seal or other method of keeping water from coming in through the back door would be good.
gregory C.Good service.
Steven G.I was just a little bit late with my return and was charged a second full day. No slack. No grace.
Paul C.Pick up and return went smoothly and efficiently. Staff were accommodating and helpful.
ELEANOR T.Everything was good. The van interior was muddy but that's the only minor issue.
Amanda B.Counter person offer no assistance in drop off.
Ronald S.