Évaluations des clients T&D Automotive
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de T&D Automotive
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Steven M. le
This appears to be a small, one-man business and the operator is apparently a hard worker and supplementing his income with rentals. It's a very high traffic location, and I think the relationship between him and UHaul is very good one for both. I rated it average because there,s nothing wrong with average.
Todd B. le
Self drop-off when location was closed. Can’t provide feedback. It WAS helpful that a sign on the “key drop box” said to go online to complete the process. I would otherwise not realized I needed to do that. Thanks for posting that.
Debra C. le
Looks terrible outside and not good location. You have to do everything on the phone to check-in the truck when you return it and all the answers it asks and run around the truck to take photos to upload, but doesn't use the info to communicate with the customer after closing out the contract, just charges are made to mu credit card.
Joleen C. le
Darrel was very helpful and answered all my questions. I appreciated his patience. Highly recommend.
Greg S. le
Quick, easy drop-off.
tom R. le
This was a non-attended location. The truck was OK but we had great difficulty checking in because location services on my Safari was not turned on, even though location was active for other sites. This should have been made clear before on the confirmation email prior to me waiting for 30 minutes on Customer Service when I have to get to a moving situation with people waiting on me. Unacceptable!
gregory C. le
When I first went to this pickup location at 11:30 AM, it was closed and had a sign on the door that said would return at 1:00. So I had to go home, reschedule the pickup for 1:00, and then return. Not being open during open hours is unacceptable. I understand that the truck is not waterproof. I did go through a lot of rain and some water did get in. Since the only things that got wet were in the back and on the floor, my guess is that it came through the bottom of the door. A better seal or other method of keeping water from coming in through the back door would be good.
Steven G. le
Good service.
Paul C. le
I was just a little bit late with my return and was charged a second full day. No slack. No grace.
ELEANOR T. le
Pick up and return went smoothly and efficiently. Staff were accommodating and helpful.
Amanda B. le
Everything was good. The van interior was muddy but that’s the only minor issue.
Ronald S. le
Counter person offer no assistance in drop off.
Carla H. le
Well since it was extremely cold and it recently snowed. I would have had the van shoveled out of the snow the van warmed up and the outside cleaned off. After I asked to have the outside cleaned off they did. Didn't want to give me a receipt told me to go on my phone and do it and get my difference in mileage. I over paid! I said no I would wait and like for them to take care if that. He did! Don't go between 12-1. Went early to pick up and no one was there. Lunch time? Note on door said they were out. I did read on another review something similar. Only one man was there so obviously they need two so they can help customers when they pop in unexpected to pick up early or drop off, etc. Over all nice clean van.
James V. le
The one problem with this rental was that the business was run by a single person the day I rented the truck. I had a noon pickup and that person took a lunch hour which I was not aware of. It would be helpful to know that was the case and I could have changed my intended pickup time. I completely understand that someone needs a lunch break, my only issue was I wish it had been communicated to me.