Closed during return, used the app for the return.
Sandra Lagasse
Customer Reviews for Taylor True Value Rental
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The guys at Taylor rental always take care of me
Brandon PaulinoAuto check-in was a horrible experience!
JOHN ALLENI have no complaints about the location or vehicle, which was clean enough and in great condition. The van was parked right in front and it was easy to retrieve the keys from the lockbox. The mobile pickup process was more time-consuming than expected, taking 20 minutes or so total after issues with the website loading, logging in, etc. At one point, it told me they needed to contact a third party to confirm my identity, and I was left in limbo after providing contact information for a friend whom they never actually called. It also suggested I would need to take a photo of my passport or rental agreement during the identification process. Fortunately, that was somehow circumvented, as I absolutely would not have been able to do that. U-haul should be MUCH clearer about what this process entails (not just in the fine print), rather than focusing on selling it as a simple and convenient option. Next time, I'll pick up the vehicle during business hours, even if I don't need it until later, as the mobile process set me behind schedule.
Kathryn PueriniThe truck was very old. And I almost had a heart attack when I got the bill for the mileage. That's criminal. Never again.
Brian GrodenExcellent service à la clientèle. I would definitely be using them for every rental in the future.
taylor rentalThe van was available and we needed that time and day! The person who was in charged was very nice and helpful!
ROBERT AUBINThe employees at Taylor True Rental we're great, answered any questions, friendly and knowledgeable. They deserve a raise for their great customer service. Would recommend to anyone
elliot jamesAwesome customer service at taylor rental in warren ri. Thank you Taylor rental.
Kevin SoaresThis was the easiest rental I've ever done. I reserved the trailer online. When I arrived to pick it up it was waiting out front. After confirming with paperwork, the service man hooked everything up to my jeep and I was on my way. Easy-peasy!
Deborah vonRosenvingeService was great!
James WilsonThe truck we rented had the deadly wobble at 45 super dirty inside wouldn't start had to keep it running it was horrible it don't blame Taylor rental in blame field manger for not keeping them truck road ready
Richard BaptistaIt was all good
Mike Pickering