Évaluations des clients Tedds Custom Installation

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Tedds Custom Installation

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Sean W. le

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My experience with this location was horrible. The truck leaked oil all over my brand new driveway, the company did not provide me with my dolly or furniture blankets. On top of that, I called the company and left a voicemail requesting assistance when they forgot my items, and no one returned my call. Will never use this facility again. Horrible experience.

Cynthia M. le

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Le client n'a pas laissé de commentaire.

Keiji S. le

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NA

Frank R. le

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Le client n'a pas laissé de commentaire.

Erik S. le

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This does not reflect on this location but Uhaul's app experience in genreal. I ordered a 10' truck and that is what my confirmation email states. when I got there despite having a 10' truck available the app sent me to a 20' truck and billed me that rate. The app during self checkout allowed me to attach one photo then refused to attach any other photos. This is on a samsung s9+ so not a low quality device. Obviously you can't continue until you attach the right amount of photos. When I couldn't proceed any further I had to back out of the app and restart. At this point the app simply said my rental had started. I didn't have the opportunity to go back in and document the damage that was not X'ed on the truck or the dirt in the cargo area. I took a bunch of pictures for my own safety and started my rental. The equipment ran fine and the app held up better on the return allowing pictures to be posted like they should be. When it came time to finish the return the instructions of where to leave the keys came up then the app performed a "pop-over" survey about how the experience was. Cancelling the ridiculously timed survey to see where to put the keys closed out the screen entirely. There is no way to go back in and see the screen that was obscured because of the survey. I found a key drop box on the building and placed them in there because I had no other option at that point. Once again this rental location is easy to get in and out of and performed well it is the Uhaul app experience that leaves a lot to be desired. Also why was I put in a 20' truck?

ali T. le

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Le client n'a pas laissé de commentaire.

Corey B. le

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Le client n'a pas laissé de commentaire.

ROBERT G. le

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I understand a rental truck with 160000+ miles is not new but there was some shaking in the front end and there was a distinct smell of something burning From under the truck when I reached my destination. The vehicle I rented is most likely due for a maintenance inspection. Overall service was superb and professional and the entire rental experience was great. Thank you

Randy B. le

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Le client n'a pas laissé de commentaire.

DON H. le

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Le client n'a pas laissé de commentaire.

Gene D. le

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Allowed went well...no issues. Thanks..!

Fernando M. le

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Le client n'a pas laissé de commentaire.

DON H. le

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Le client n'a pas laissé de commentaire.

Tutko B. le

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Please improve on customer service. The attitude we recieved from a gentlemen by simply calling to ensure our truck was indeed available for pick up was uncalled for especially since renting a uhaul was a new experience for both my husband and I. I understand working can indeed be stressful but it is unnecessary to show this side to customers. Aside from customer service, the truck was in great condition and the prompts on my to pick up the truck were very straightforward and easy to follow.

Debra H. le

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Everything was great

Daniel B. le

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Tell customers that if they drop off after hours they will need to take pictures of the truck. Don’t drop the keys in the box

Gianfranco T. le

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Le client n'a pas laissé de commentaire.

Efrain G. le

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Worst customer service , made you think they were doing you a favor for using uhaul. Could not even come to parking lot to show equipment . Said they were to busy

John V. le

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Le client n'a pas laissé de commentaire.

Mark F. le

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I picked up the trailer on a Sunday - they only had someone who works Sundays. She was as helpful as she could be, but it seemed lacking. Further, we had to hook up the trailer ourselves and it was simply laying on the ground -- thank goodness I was strong enough to pick it up. There was no prior warning about the self-service aspect that I can recall. Lastly, the trailer was locked and no one had a key. This should have been discovered before we had to pick it up and added a significant delay.

Christ Z. le

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Le client n'a pas laissé de commentaire.

Dennis H. le

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I’m assuming I dealt with the owner of this location Was rude and short with me. He seemed disinterested in this transaction and did not walk me thru anything. The truck was good the customer service was not

George K. le

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Great communication. Thx for the wonderful experience

Ryan C. le

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Great bunch of guys. Very nice & helpful.

Gary Z. le

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Le client n'a pas laissé de commentaire.

John W. le

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The u-haul dealer was very rude and had no customer service skills what so every. According to the dealer the u-haul computer site kept crashing and he no other solution but to contact u-haul direct. We had pre-ordered a 26 ft truck but he says that we ordered a 17 ft even though I should him the online confirmation. Once we contacted you directly they were very accommodating to help refund some money for the mistake.

jackie B. le

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Convenient and close to home. Pick up and drop off was easy. Would rent again for future moving needs.

SamuelSam M. le

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Owner was rude, and not helpful

Malachi F. le

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Called us to say we owed the truck $15 in gas when it was returned with a quarter tank.

Richard J. le

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Le client n'a pas laissé de commentaire.

Michael M. le

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Le client n'a pas laissé de commentaire.

Marybeth S. le

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Teds is terrible. First of all, he made me come pick up the rental 2 and half hours earlier because he had a personal appointment. This was a BIG inconvenience. He did NOTHING to accomodate a customer!! Then wastes more of my time, for check in, saying he could not find my reservation. And does not apologize for the inconvenience of taking more of my time for an error on his part of overlooking my reservation. His employee gives me the paperwork and a key. He does not show me the inside or outside of uhaul , nor does a checklist of the damages or condition of the uhaul. Upon returning the uhaul, I dropped the key in the dropbox. I have my college friend , who is a professional/ machinist, who can verify as he helped me move for 2 days. Ted and his coworker stalk call me saying a LIE I did not drop the key off and he saw myself and my girlfriend pull away on video. UNREAL the DISHONESTY by Ted. I was with my guy friend not girlfriend, so clearly he is watching the wrong video!!! I called him back to leave a message with details what I was wearing, time key dropped in drop box and he needed to re look at his videos!!! He is unprofessional from the beginning to end for rental of uhaul and a LIAR too. I will seek LEGAL council as I am not paying for a key, that i 100% dropped in the dropbox!!! Awful experience with Teds. Do not rent here!!!!

PAUL B. le

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Le client n'a pas laissé de commentaire.

Keith R. le

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Le client n'a pas laissé de commentaire.