Évaluations des clients Terries Sales and Rental

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Terries Sales and Rental

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Michael R.
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Le client n'a pas laissé de commentaire.

Jerilynn M.
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Le client n'a pas laissé de commentaire.

Richard S.
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Was happy with everything

Renea I.
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Assure that your trucks are in tip top condition. If they need to be junked, then junk them. You should not put profit over customer safety.

william P.
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Le client n'a pas laissé de commentaire.

Stephanie S.
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You could improve your website to not let you try renting from places close to you and end up having to drive almost an hour away. Have a standard for non uhaul locations (like where they are). I have rented many times and never have I been so disappointed. The address given to me for this location was wrong, the equipment was tethered and worn with no replacement to be given. I was charged almost 130$ more than I was originally quoted. I'm never recommending uhaul again.

Ernest S.
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It would be beneficial if all fuel tanks were full of gas at pickup. it is difficult to do a return with the same amount of gas.

Michael S.
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Le client n'a pas laissé de commentaire.

Janice S.
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When I went to leave with the truck I was renting there was a padlock on the back and the man did not know it was there or have the combination to remove it! While I waited for him to locate the last renter I was paying my worker by the hour and that was costing me money. He gave me a different truck after failing to locate the padlock combination. I returned it with more gas than I left with but got charged for gas! He wasn't around when I returned it so I couldn't even speak to anyone. The gas cap had no lock so anyone could have taken gas out while the office was unattended. I won't use this location again.

Neil R.
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We started the process through the 800 number because we had to find the exact equipment we needed. They located it and gave a CC number to hold. When we got there it made it SO easy. Did a few things and on the road we went. Nice job!!

Douglas B.
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Le client n'a pas laissé de commentaire.

Michael-Paul J.
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40 miles out of the way from my original location.

Richard K.
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Le client n'a pas laissé de commentaire.

ASHLEY B.
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Have open internet connection.

Greg S.
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Le client n'a pas laissé de commentaire.

Antonio M.
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Le client n'a pas laissé de commentaire.

John W.
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nothing

Elaine K.
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The manager was very nice and helpful but the premises were very dirty and the parking area was very crammed so it was hard to pull in and out.

Richard M.
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Le client n'a pas laissé de commentaire.

Richard M.
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Le client n'a pas laissé de commentaire.

Krysta L.
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Le client n'a pas laissé de commentaire.

Andrew H.
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Le client n'a pas laissé de commentaire.

Rick P.
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Convenient, clean a c v

Jodi K.
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Le client n'a pas laissé de commentaire.

Joseph N.
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Terry was very nice to work with. He was very attentive to my needs as a customer.

John M.
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This truck only needs a new light bulb in cargo box. Must be burnt out.

DOUGLAS M.
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Le client n'a pas laissé de commentaire.

Larry D.
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Great customer service.

RICHARD N.
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Le client n'a pas laissé de commentaire.

eric T.
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Terry was very professional and saved my day after the intended pick up location did not have a vehicle ready for me.

George M.
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Le client n'a pas laissé de commentaire.

CHARLES F.
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EVERYTHING WORKED OUT GREAT

MICHAEL D.
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I initially requested pickup from Vitale's in New castle, but U-haul called and asked if I could pickup a day earlier from Terries, which I agreed to. I called Terries to inform them I will be picking up there and was told he already had the truck rented out to someone for pickup on Monday, I was picking up on Saturday. He said he would have to get this straightened out and he would call me back. He never called me back but I called him back and he said he did get this straightened out and I could pick up on Saturday prior to noon as he closed at noon. When we arrived at 10:45am the office was unlocked and no one was present, waited for approximately 30 minuets until the owner showed up as he went to Youngstown to pick up auto parts. He did not give me a contract and said U-Haul would e-mail the same to me. He only gave me a copy of the Safemove Validation tag, but no contract. Never received an e-mail with the contract. I had to call to verbally get the breakdown on what was initially charged on my card. There was no documentation as to how much fuel was in the vehicle nor any documentation as to what any fuel surcharge would be or how to estimate how many gallons to put back into the vehicle. I thought I replaced what I used prior to dropping it off, but now I am working with U-Haul customer service regarding the extra fuel surcharge as I am disputing that. I will not pick up from Terries Sales and Rental again, I will travel further to pick up a rental truck if I have to in the future.

Carmella M.
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Le client n'a pas laissé de commentaire.

Robert C.
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Le client n'a pas laissé de commentaire.

brenda M.
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Le client n'a pas laissé de commentaire.

David J.
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Proper maintain equipment. Trailer had lights issues. bald tires and not clean. We tried to report after hours drop at 9 pm and the system would not let us. Today we got charged an late fee when it was return on time.

margaret U.
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Le client n'a pas laissé de commentaire.

Samuel L.
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Le client n'a pas laissé de commentaire.

Thomas G.
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Le client n'a pas laissé de commentaire.

Bruce W.
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Le client n'a pas laissé de commentaire.

Claire A.
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Le client n'a pas laissé de commentaire.

Daniel T.
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Le client n'a pas laissé de commentaire.

Judy S.
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Le client n'a pas laissé de commentaire.

Larry D.
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They had the truck that I needed, when I needed it. Great place to do business with.

Larry D.
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Le client n'a pas laissé de commentaire.

michael T.
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Le client n'a pas laissé de commentaire.

MIKE M.
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Le client n'a pas laissé de commentaire.

Daniel V.
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Le client n'a pas laissé de commentaire.

John G.
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Le client n'a pas laissé de commentaire.

Lloyd P.
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I would always refer anyone to Terries to rent. He is super nice, friendly and most of all helpful.

Brady C.
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Le client n'a pas laissé de commentaire.

Jeff T.
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Great customer service

robert H.
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Le client n'a pas laissé de commentaire.

Ronald D.
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Excellent Service. Would use again in a heartbeat.

Dave C.
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I was very happy with my rental.

BONNIE M.
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There were hidden costs that I did not expect. I had never rented prior to this so I didn't expect this.

George S.
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Le client n'a pas laissé de commentaire.

Barbara L.
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Very friendly and helpful

RONALD S.
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Le client n'a pas laissé de commentaire.

Stephen F.
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Very friendly at drop off!

David H.
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I had to drive 30 miles to pick up this truck. There was less than 1/2 a tank of fuel in it. When I parked in front of my starting point I had just over a 1/4 tank of fuel. I do not enjoy driving an unfamiliar truck around low on fuel. I know if I would have drop this truck off with less fuel I would have been charged for it.

SHERRI K.
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Le client n'a pas laissé de commentaire.

Linda S.
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We were very pleased with the service we received from Terries. He was pleasant and confirmed before the reserved date the truck was on site and available for the date/time we needed it. The truck we received was clean and ran well in addition to the price was very affordable. I would not only use Terries again but also recommend this location. LMSS

JOSEPH M.
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Terrie assisted me with installation, and provided me with the correct size receiver ball for my hitch. Great Service...Thank You

andrea D.
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The place was open but not a person in sight. I had to return uhaul that day or be charged. It was difficult for me to disconnect the trailer by myself. I was able to but had to leave our hitch still attached. I left a message for Terry, and he did call back the next day.

DONALD S.
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Le client n'a pas laissé de commentaire.

Brendan T.
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Le client n'a pas laissé de commentaire.

Debra W.
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Not much,the truck drove very nicely and smoothly...I loved it,thank you very much for the great experience. I will be coming back as soon as I find a house to move into. D.W.

Sharon M.
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Had appointment to pick up trailer at 9:00 am wasn't open until 9:18 am. Waited 20 min.

Eric M.
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Make sure water does not. Come in truck

Scott C.
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Le client n'a pas laissé de commentaire.

Gary H.
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Le client n'a pas laissé de commentaire.

John H.
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Le client n'a pas laissé de commentaire.

FELLOWSHIP F.
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Le client n'a pas laissé de commentaire.

Bradley R.
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Le client n'a pas laissé de commentaire.

BOYD J.
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Le client n'a pas laissé de commentaire.

John H.
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Trailer promptly logged in Monday morning after being dropped off Saturday after hours.

Michael H.
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Le client n'a pas laissé de commentaire.

David R.
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keep this guy busy--he's a good guy

LARRY W.
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These people are the salt of the earth. Very helpful and accommodating.

Gary B.
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Le client n'a pas laissé de commentaire.

Adam E.
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Le client n'a pas laissé de commentaire.

LYNN H.
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Le client n'a pas laissé de commentaire.

MELISSA D.
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Le client n'a pas laissé de commentaire.

william F.
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Le client n'a pas laissé de commentaire.

Jessi S.
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Le client n'a pas laissé de commentaire.

MARTHA C.
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We have rented through Terrie's Sales & Rental several times and it's always been a great experience.

ERIK I.
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Ensure all accessory inventory is up to date since many items were not onsite and needed to be obtained from another location.

James M.
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Terry was very accommodating. Truck was clean, full of gas and check out and check in was very quick and easy. would recommend to everyone

frank P.
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Le client n'a pas laissé de commentaire.

darius B.
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Please ask Darius Brown to check he's inputting his email and not mine. dcbrown1985@gmail.com is me, Dan, from England, UK. haha :D

Brandon E.
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The price was ridiculously expensive. I normally go with budget because they offer good deals and would have cost about half but I was in a bind and could only get a uhaul. I will never use uhaul again just because of the ridiculous price difference and the fact there aren't any deals. The location was good and the man who ran the place was excellent but the price was way too high.

Myrna M.
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how about not lieing about the price!!!!! 1.00 per mile plus all those taxes!!!!! plus gas!!!!! its NOT 20.00 per day as you say.! screw you!!!

Charles S.
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office and bathroom were filthy I had to ask the personnel to clean snow off windshield. had called 30 min earlier and nothing was done to prepare the truck. did not have a furniture dolly I had requested.

KELLY B.
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Le client n'a pas laissé de commentaire.

LAWRENCE C.
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Le client n'a pas laissé de commentaire.

Joshua W.
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I requested a 14' truck in Slippery Rock and received a 20' in New Willmington (1/2 hour away). I assume I will not be billed for the 20' rate. I also received 2 seperate confirmation text messages with the same reservation number for 2 different locations, I contacted the one and never received a call back. I contacted the 2nd only to find out they had me down for 20', caused a lot of confusion on my end. Have reservations about using u-haul again.

DANIEL B.
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I rented a 4 x 8 box trailer. The trailer was old and appeared pretty beat up. Also the tire pressure was about 25 lbs. instead of the required 55 lbs.

Jessca H.
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Terrie was very kind and helpful.

Non reviews have been submitted for this location.

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