Le client n'a pas laissé de commentaire.GEORGE S.
Customer Reviews for Tesson Ferry Phillips
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.BRIDGET M.
Nothing the service was so great!LESLEY W.
Location was fine.James G.
Le client n'a pas laissé de commentaire.NOAH H.
Le client n'a pas laissé de commentaire.ANDREW R.
Le client n'a pas laissé de commentaire.Paul T.
Le client n'a pas laissé de commentaire.Kathrina B.
Le client n'a pas laissé de commentaire.Mark F.
The truck was clean but there was something wrong with the transmission. It seemed too be geared way too low. Whenever, I applied the brake, the transmission seemed to drop more than one gear.William Z.
Only 4 stars because truck cab not clean. Dog food all over floor, cigarette ash/crumbs in cup holders. Everything else, excellent!Traci W.
Le client n'a pas laissé de commentaire.Calvin C.
Le client n'a pas laissé de commentaire.Kevin O.
Quick and easy process . I will rent from this location again .MARY H.
Le client n'a pas laissé de commentaire.Andrew G.
Quick service, easy to obtain on a Sunday! Merci.GAIL S.
I ordered a 4 wheel cart and it was not available. I also ordered a dozen blan k etc and only received six. Made the move harder than it should have been!!Craig S.
This was not originally my pickup location according to the website, but when I arrived at Simko BP (the location the website told me) they said they didn't have anything under my name there. I got it situated, but once I went to the other U-Haul, the worker there served another person that walked in before me who supposedly had a reservation for the same truck. It turns out they didn' have a reservation, but it seems they were almost going to rent the truck I scheduled to rent about a month ago to someone who just showed up.Vince L.
Le client n'a pas laissé de commentaire.Joseph B.
Le client n'a pas laissé de commentaire.JOE P.
Le client n'a pas laissé de commentaire.JAMES S.
Le client n'a pas laissé de commentaire.JAE K.
Le client n'a pas laissé de commentaire.JERRY C.
I reserved my one way truck rental 4 months in advance but no truck was available. Uhaul expected me to go 50 miles away to get a truck. I had to rent a much larger truck that cost me few hundred dollars more in fuel cost. Whats the point of a reservation if uhaul does not honor it. I was also charged over $1 000 dollars for a ubox that I did not request. After being on hold for over 30 minutes and on the phone over an hour uhaul admitted they dont know why it happened, there was no contract for the ubox just a charge to my credit card.but yet they did not refund my money...looks like uhaul is going to steal over $1 000 from me. I will never ever use uhaul again.Andrew S.
I feel a little disappointed that i have to drive 15 miles to get truck and 15 miles extra to return costing me extra $25. If i would of been able to return closer to my house would of saved me money.Dale G.
Le client n'a pas laissé de commentaire.ROGER A.
Everything is okIZET B.
Le client n'a pas laissé de commentaire.Michael T.
Easy mobile pickup. Great equipment.Mark M.
The inside of the truck was not clean in the cab or the back. They could have taken a blower and blown out all the dirt and debris in that back of the truck. The cab of the truck could have been wiped down to get rid of the sticky soda stuff, etc. Other than that, the person I talked with was very nice and responsive. I would rent from him again.TINA K.
Le client n'a pas laissé de commentaire.Carolyn W.
We rented a 5'x8' trailer to go to Gulf Shores for the week. When we picked it up, there was no walk around to check current condition. There were several holes in the trailer that my husband was able to patch with duct tape thankfully. I'm addition, the lights didn't work on the trailer. The only thing that worked on it is the left hand turn signal. Needless to say, we didn't feel very safe as we traveled through the night. We thought about getting a different one at our destination but it is in the contract that we would've been stuck with some pretty steep penalty charges if we did that. All I ask is that when equipment is being rented, make sure it's in workable, not necessarily perfect, condition.amanda A.
Le client n'a pas laissé de commentaire.Vincent T.
Le client n'a pas laissé de commentaire.KEVIN T.
Le client n'a pas laissé de commentaire.Scott B.
Le client n'a pas laissé de commentaire.CLETUS G.
Le client n'a pas laissé de commentaire.Norvell A.
The gas station was small and not much room to maneuver a trailer aroundDarren D.
My reservation was moved after I created the online reservation- apparently the 1st location went out of business my reservation was from 9am-5pm since they didn't open until 9. When it was moved to this location no one informed me my reservation was changed to 8am to 4pm so needless to say when I arrived to pick up at 9am and seas told I had to have truck back at 4:30 due to another party had it rented- very poor communication and very thick accent hard to understand.ARLENE M.
Reservations was for Baumgartner Ins. dr for 7-10 at 10 am. They told us we did not make that reservation and sent us to different Location.Smail B.
Only employee on site was gas station cashier, contact to manager was thru their phone. no assistance available to connect trailer was available.Tammi K.
Trailer had a hole in the floor. Also looks as if the trailer had at one point fliped on it side. Passenger side top corner of trailer and finder look to have slide marks from a roll over.Eric E.
Le client n'a pas laissé de commentaire.Daniel R.
Very good customer service!!!!FRANK S.
Le client n'a pas laissé de commentaire.Kristen S.
Better stocked.RICHARD M.
Great customer service!JOHN B.
Le client n'a pas laissé de commentaire.ERNEST C.
Le client n'a pas laissé de commentaire.ROGER A.
This was a neighborhood location and did not have everything I needed for rental.Kevin O.
Le client n'a pas laissé de commentaire.KELLY V.
Le client n'a pas laissé de commentaire.Joshua L.
Picking up was a hassleBehidin P.
Customer was greatTYLER K.
Le client n'a pas laissé de commentaire.Johnna K.
Le client n'a pas laissé de commentaire.Michael B.
Le client n'a pas laissé de commentaire.JAN R.
Was quick and easy.Michael H.
Le client n'a pas laissé de commentaire.Gerald H.
Le client n'a pas laissé de commentaire.DANIEL S.
Le client n'a pas laissé de commentaire.fahmi A.
The hitch retaining twist nut was very tough to tighten and appeared to be strippedRicky K.
Awesome service!PATRICK W.
Le client n'a pas laissé de commentaire.KEVIN C.
Fast, friendly and very helpful!!Renee B.
Le client n'a pas laissé de commentaire.Robert H.
Le client n'a pas laissé de commentaire.GARY A.
Good locationDONALD M.
I had a reservation at Valley Park MO and they called the day before saying they did not have the size trailer I reserved to I had to go to Tesson Ferry which was well out of they way. You can improve by having the equipment reserved at the location specified.Gerald H.
Le client n'a pas laissé de commentaire.Ronald G.
Le client n'a pas laissé de commentaire.ERIC S.
Le client n'a pas laissé de commentaire.Jennifer W.
Le client n'a pas laissé de commentaire.EARL M.
Automatic Brakes needs to be adjusted on the light side. Driving on bumpy roads/highways was a scary experience. Just glad I didn't hit any patches of Ice. I don't think I'll use a trailer with that system ever again. I've towed many times and hands down this was the worst trailer to manage.DANIEL K.
No one came to hook up the trailer.Michael W.
Le client n'a pas laissé de commentaire.Angela R.
Customer service was great, but truck was not clean.KEITH R.
Rented open trailer, safety chains were far too long, and as a result drug the groundWAYNE B.
To top off all the issues I had with getting a truck I reserved 2 weeks before my move date dropping the truck off was just as bad. After driving around a town im unfamiliar with and going to the nearest drop off location to find a gated entry with no access or room to drop off the 20' truck and tow dolly i had rented. Upon navigating to my second location and going inside the lady told me that she did not have room at her location and that I would have to take the 20' truck and tow dolly to another location. Great now im back driving around another town im unfamiliar with trying to find a 3rd drop off location to get rid of this truck. Finally able to drop the truck off at the 3rd location. Overall horrible experience even getting the truck overall horrible experience dropping it off.jesse G.
Le client n'a pas laissé de commentaire.Brian M.
Le client n'a pas laissé de commentaire.TERI G.
Le client n'a pas laissé de commentaire.Jeremy F.
Le client n'a pas laissé de commentaire.Shanta T.
Very helpful with some last minute changes we made.MIKE L.
Le client n'a pas laissé de commentaire.Steve T.
Too much of the mobile check in process accord after I arrived. I was asked to upload my Driver's License ahead of time only to have to do it again when picking up the truck. Several questions asked during the pickup process should have been front loaded not after you are at the place and going through the pick up process.Douglas P.
Le client n'a pas laissé de commentaire.DOUGLAS F.
Le client n'a pas laissé de commentaire.craig H.
Make sure you can give what was originally quoted.Daniel M.
Le client n'a pas laissé de commentaire.MARTIN P.
Had purchased trailer starter kit online only to find out location doesn't carry them. Only had half the blankets I ordered online. Trailer dirty and generally poor condition.Nathan N.
Le client n'a pas laissé de commentaire.Mark P.
Great service and moving help were awesome!dan K.
Le client n'a pas laissé de commentaire.Jose M.
I was handed a receipt and they pointed to where the trailer was and that was it. Nobody reviewed any safety protocols or anything. I hooked the trailer up myself which was parked on a hill with pieces of wood in front of the tires.LEONARD W.
Le client n'a pas laissé de commentaire.David P.
I was really disappointed to learn that the mileage rate for Friday and Saturday was $.30 a mile more than it is for the other days of the week. I could've easily done my move today instead of yesterday. Consequently, I ended up paying more than 25 more dollars for my rental.Shirley R.
The truck was in rough shape. There was a fuel leak from the tank and the power steering is very noisy. The passenger window handle is missing and the lights in the cargo area do not work.Michael K.
Le client n'a pas laissé de commentaire.Jeffrey W.