The lady who checked me in and out was wonderful, friendly, personable, and patient. She is the reason I would refer people to that location
JILLIAN T.
Customer Reviews for Than's Auto & Tag Service
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
The truck was clean but had been banged up by the previous customer but drivable. The manager made sure to put stickers with an X where all the damage was. She was very helpful and a pleasure to deal with.
Christopher B.I can't think of anything. Thanks!
Anna T.Excellent service à la clientèle
Sharon B.Awesome Customer Service.
RASHAA J.no problems at all. will rent again.
DANEIL S.GOOD PLACE HELPFULL
PATRICK B.Get back to the customer when saying you will. I have spent several hours now trying to speak to certain individuals and was not able to. I left my name and number multiple times and they called my husband instead! EXTREMLY DISAPPOINTING!
JOSEPH R.Keep it up!
Biniyam W.ALWAYS NICE TO ME
HY H.Communication is very important. Getting the vehicle On time to their customers must be a priority. When there is an issue, the customer should be notified immediately.
Susan V.in and out fast
CARMEN J.Excellent service à la clientèle. I forgot to ask for her name but she made the process smooth, thank you. Would recommend to other.
Tien L.Give discount to customer like me when rent weekly.
VICTORIA N.Please call me and take care of customer action file #2810243
Lane H.WILL BE BACK
HY H.ALL WAY RENT FROM THIS LOCATION
HY H.The staff was very professional, helpful, and friendly. They made the rental experience simple and easy.
Michael M.Than's Auto Repair/Uhaul is very friendly and accommodating and made my experience above average. The owners run the place and took their time to explain everything well with the U-box process. They were even willing to wait a few extra minutes past close so I could return the truck as traffic was heavy and I was running behind. A diamond in the rough. Fortement recommandé!
Russell D.The male owner has a nasty attitude, never again.
LATASHA S.The process for getting my UBOX from Than's was pretty easy - that's why I gave them 5 stars! The overall process with UHAUL was probably a 3. We opted to get one less container than recommended since we weren't taking all of our stuff. The only downside was that our containers arrived to our new state late & it seems that UHAUL isn't that helpful with keeping track of all the subcontractors that are responsible for delivery. Specifically, when I called for an update on when my box would arrive, they had me call another company. This also happened when I couldn't get in touch with one of the moving helpers. I'd prefer that they deal with their contractors instead of having customers do the outreach.
Davinah S.we be back this is the only Uhaul we use, send all my peoples
donte S.always there to help
Donte S.Uhaul really messed up my order, wrong truck, wrong location. The staff at Than's were great and really helped reduce the stress from all the mistakes made in the system.
Bradley D.lady in the office was great 😊
ALIHOU H.great service
Abu S.not a thing all was great
Daniel B.I feel like family every time I go to this location. I will not rent from anywhere else
Donte S.been coming here for year always the same great service
Shawn J.good customer service I will be back
Fathima S.I had two u-boxes scheduled to be delivered to my place in the morning. The movers I booked and u-haul had all the miscommunication and the boxes did not show up until 1:30 pm! I had to talk to three different people, Movequick movers, and U-haul Kinsessing, and Than's auto and they all told me different things. Very unprofessioal.
Akiko I.Obtaining vehicle was terrible wish the mobile app and online chat system. The return was also awful and the bill is also incorrect which I now have to dispute.
Robert B.Me and my family always use this Uhaul location due to the fact they are very professional and nice people. Great work.
Jhalil A.WILL BE BACK
HY H.always rent from this location always good
HY H.Too many furniture pads, using up unnecessary space. I recommend proving half the amount provided.
ANDRES M.The physical location was nothing special. But the people were very nice and extremely helpful. (It's a bit odd that you ask about the "location overall" and about the equipment, but not about the people.)
Gerard M.Great location, friendly staff.
EDGAR G.was clean and truck was new lady in office was helpful
MOHAMMED A.friendly place nice people
DAYE D.I will be back, nice people
Tiesha W.I was charge 17,99 $ for gas but I received the truck with a 1/4 tank of gas. I even showed a picture to the customer service rep. I'm very displeased with this charge. I will most likely not use this location again.
lisa N.I made my order online, The truck was old, and the truck had an old crate in the front in between the sits. The care was a health nuisance. I could not throw it out for fear I might be charged for it. My original order was changed
Peter A.as long as you bring the van back on time that you agree on there are no extra fee nice place we be back
Dorothy B.nice place
Sherri J.will come back
MARIA S.firendly
Rashaan L.LOVE THIS PLACE
Charles M.I was charge an extra 58 $and I try to reach customer service but to no avail..
SAIDU S.They were very professional, accommodating, and helpful with my rental. I would highly recommend them to everyone. You won't be disappointed.
SOPHATH C.Overall, it's good service
SUDHAKARA G.After some confusion on my part everything when well. Excellent review!!!!
Mark G.