U-Haul's corporate team that changed this reservation have caused me to never want to use the services of this organization ever again - I couldn't be more frustrated with the entire experience. The people at Altruist ended up being helpful and empathetic when they realized how much corporate had screwed up my day.
Timothy C
Customer Reviews for The Altruist Group
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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If you want people to pretty much do the job of an employee from all the pics we have to take, we should at least get a paycheck. Your rates go higher and higher but now CUSTOMERS are expected to check a variety of things and provide you with a list of things that did/did not work well? Will probably rent a pickup truck from rental car location to take my time and pay less in the future.
damon bVery easy drop off! In/out in no time.
Sean KExcellent service and very helpful and friendly. A pleasure to do business with!
David BThe woman who waited on me was very nice and very helpful.
Chris WHad to wait for the truck to be cleaned. They didn't have the dolly I requested then made me pay for a different one. Overall this sucked.
Alana DLooks like a startup location, but it went well.
Kevin NI had a super easy time dropping off my truck.
Brian BChange the lockers it takes time to open.
Shirzai L