Le client n'a pas laissé de commentaire.Nateefa L.
Customer Reviews for The Battery Terminal
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Ashland, KY 41101
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 9h am à 3h pm
- Dim : fermé
Heures d'ouverture spéciales
- 7/4/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Best service in townJim R.
This location was outstanding. The staff was very friendly and helpful.Jennifer T.
Le client n'a pas laissé de commentaire.Jeremiah H.
Everything was greatRobert M.
Customer service was excellent and enjoyable. I appreciated the friendliness and efficiency.James B.
Le client n'a pas laissé de commentaire.Greg S.
Not a Thing!! Travis and the Guys are Always on top of Everything!! Great Team!! Thank You Again!!!JAMES S.
Le client n'a pas laissé de commentaire.Sarah F.
Enjoyed the customer serviceTara H.
The men were so nice to us. They went above and beyond helping. Thank you so much. I highly recommend.Alicia M.
Le client n'a pas laissé de commentaire.Cindy K.
Great serviceTony M.
Le client n'a pas laissé de commentaire.Tamberlyn M.
None needed.HAROLD R S.
Le client n'a pas laissé de commentaire.William S.
Customer service was great the guys in shop are friendly and helpful. They sent a guy out to walk through the equipment with me hooked it up and checked all the lights to make sure they were workingWilliam D.
Le client n'a pas laissé de commentaire.Curt E.
Le client n'a pas laissé de commentaire.tony M.
Le client n'a pas laissé de commentaire.CHARLES Q.
Le client n'a pas laissé de commentaire.Garet M.
Everyone was very friendly and helpfulBRANDI L.
Somewhere the incorrect equipment number was wrong in the system and when I dropped it off they had to call me afterwards and try to determine if I had returned the trailer (they had someone there who checked it in when I left it) I felt this should have been done before I left so I wasn't trying to explain where I left it etc. They were very polite about it but had they matched it up when I dropped it off this could have been avoided. I was very happy about the rental with this exceptionSue F.
Reserving the equipment online was a breeze. The Battery Terminal was prepared for my arrival and did a fantastic job checking the hook up and electrical for proper towing with my vehicle. The check out went efficiently and flawlessly.Todd C.
Friendly, helpful and made everything go smooth. Had answers to my questions. Returned truck after hours and my invoice was in my email first thing in the morning.David D.
Le client n'a pas laissé de commentaire.James J.
Easy, quick and very nice place, I'll will definitely recommend and use this location again!Vanessa H.
Le client n'a pas laissé de commentaire.MISTY G.
Le client n'a pas laissé de commentaire.Larry H.
Le client n'a pas laissé de commentaire.Crystal G.
A little cheaper price. But still good.kenny H.
Matt was very nice to meMATTHEW H.
Le client n'a pas laissé de commentaire.Spencer K.
Le client n'a pas laissé de commentaire.MARY C.
Le client n'a pas laissé de commentaire.Robert C.
Dolly was not provided.Joshua C.
Le client n'a pas laissé de commentaire.TERENCE S.
Keep doing what you do.CHRISTOPHER B.
Le client n'a pas laissé de commentaire.VICKIE P.
Le client n'a pas laissé de commentaire.ARIANNA W.
Very good customer service!SHEILA S.
Le client n'a pas laissé de commentaire.MATTHEW S.
Un service à la clientèle de qualité. Would definitely rent from them again.Oscar P.
Le client n'a pas laissé de commentaire.BENNY O.
Le client n'a pas laissé de commentaire.ROBIN M.
Travis was so kind and helpful on both occasions I needed a uhaul this weekend. The other gentlemen working at the battery terminal were so nice. I'll definitely return if ever I need to!ASHLEY H.
Le client n'a pas laissé de commentaire.LORI B.
Le client n'a pas laissé de commentaire.JOSHUA S.
No signage. Dropped off after hours. Wasn't sure if we were at right place. No other trucks there. Poor location. Online return difficult, and I'm very tech savvy. It's too long!! Short and simple please. People are tired after driving across several states.NANCY W.
Le client n'a pas laissé de commentaire.AARON B.
Great customer service!!ROBERT M.
Le client n'a pas laissé de commentaire.MICHAEL B.
Oh I can't think of one thing the battery terminal could do to improve their already excellent service. They are friendly, accommodating, fast, knowledgeable, and efficient. I recommend them highly.EDNA S.
Le client n'a pas laissé de commentaire.STEVEN P.
Staff were busy but polite and efficient.Steven C.
Amazing Team! Thank You!JAMES S.
Le client n'a pas laissé de commentaire.RONALD P.
Le client n'a pas laissé de commentaire.ALISHA B.
The Battery Terminal is always great to work with for my U-Haul rentals!STEPHEN R.
Apparently we had owed money from a previous rental - why wasn't a bill ever sent? Couldn't pick it up thru the phone app - so thru off our scheduleSTEVEN C.
Le client n'a pas laissé de commentaire.arlena E.
Le client n'a pas laissé de commentaire.Aaron B.
They were so nice and so helpful. They made the experience quick and easy.Amber K.
Le client n'a pas laissé de commentaire.MICHAEL H.
Le client n'a pas laissé de commentaire.BRIAN B.
The box truck was in the worst condition I had ever seen. The driver's seat was mostly foam, the check engine light and another unknow light stayed on the entire time, the inside light didn't work, and the lights went through the hole on me and left me having to drive home in the dark with no light except the emergency flashers. The workers were very friendly and cooperative with us, so as far as that goes I would recommend, but they definitely need to work on fixing their trucks.MELISSA HOPE H.
Le client n'a pas laissé de commentaire.KEVIN R.
The defrost on the truck didn't work, it Only put out cold air. It fogged up the windshield and made almost Impossible to drive in the dark. Also the truck shook when going speeds 50 and up.JASON C.
Le client n'a pas laissé de commentaire.CHRISTI W.
Make sure rentals are swept out before useNICKOLAS S.
So good I don't see how you could improve anything.BARBARA H.
Great staff!!SHAUNA B.
Very pleasedGreg M.
Excellent customer serviceMINDY E.
Drop-off location could be better marked for customers returning equipment after hours. Visible cameras would be nice to provide security/safety for the customers/equipment.Danny L.
Change your rates uhaul used to include so many miles with the rental now your charging 1$ per mile from the time you pull off the lot . I will not be renting another one unless I have absolutely no other choiceRobert G.
Le client n'a pas laissé de commentaire.VICKI B.
Le client n'a pas laissé de commentaire.CAROL W.
Windshield was a little dirty and had some bug remains on it.REBECCA M.
Make sure the trucks are looked over better. There was issues in the cab of the truck I got that any person checking them over should have noticed.Donald P.
Matt is very professional. He gives excellent customer service . I would recommend them to others.EMILIO P.
The customer service was very good but the truck didn't seem to be very well maintained or clean. The tires seemed to out of balance resulting in a very unstable ride and the brightness/ alignment of the headlights made the drive at night sketchy especially in during a rainMARK R.
My 20' truck with a trailer pulling my Jeep broke down because the Uhaul workers forgotâ€¦FORGOT to put coolant into the radiatorâ€¦.so for 6 hours I was broke down on the WV turnpike because of an overheating engine! The Uhaul workers at all of the places I had to go were very rude (this was before the break down). I will never do ANY business with Uhaul againâ€¦I am still thinking of suing!JOSHUA J.
Was greeted quickly and treated well.WILLIAM P.
Le client n'a pas laissé de commentaire.RHONDA S.
Travis was so nice, professional, explained the contract to me. I will definitely use this place again. Zero problems.MARK B.
Le client n'a pas laissé de commentaire.WILLIAM T.
Le client n'a pas laissé de commentaire.GARRETT N.
Le client n'a pas laissé de commentaire.Jeff C.
Le client n'a pas laissé de commentaire.JEFFREY O.
Le client n'a pas laissé de commentaire.ANDREW T.
Le client n'a pas laissé de commentaire.ALEXANDER K.
Wouldnl't recommend to get a u haul. I did the rental confirmation on line. Even got a "confirmation" number. I reserved a pick up truck. When I got to the location, they had no trucks. Says that my truck was reserved at another location in another state. I asked the gentleman to call to make sure they had it there. Sure enough, it was not there they had no pickup trucks. The gentleman at Ashland was very helpful. Got me a boxed truck and was very apologetic. I woud never recommend u haul, they dropped the ball.Richard B.
I can't think of anything that needs to be improved. It was a good transaction.TERRI D.
Great peopleFRANKIE MAE S.
Le client n'a pas laissé de commentaire.Daryl A. | Expérience générale
Le client n'a pas laissé de commentaire.DARYL A.
Le client n'a pas laissé de commentaire.SEAN M.
Le client n'a pas laissé de commentaire.Ciara G. | Expérience générale
Le client n'a pas laissé de commentaire.BRADFORD P.
Smooth transaction. Very pleased with the whole experience! MerciWILLIAM B.
Seat in truck could be more comfortablePAMELA J.
Le client n'a pas laissé de commentaire.Orville C. | Expérience générale
Everything went smoothly.Joel T. | Réservation
Great staff.Quinton R. | Réservation
Convenient location, easy access to load and unload the storage units.Grant M. | Expérience générale
I relocated somewhere else actually and did not end up needing a storage unit at allAlicia C. | Réservation
Services supplémentaires à cet emplacement
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