Le client n'a pas laissé de commentaire.
Steve B.
Customer Reviews for The Elephants Attic
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Other than the trailer having an expired license plate it was a great experience renting from this location
Karen S.Everything was already set up and ready for us to use (truck and car transport) and they got my car ready to go very quickly and very well. Super friendly service that I'll absolutely use for my future moving needs if possible!
Mallory G.Great experience! Thank you!!
Dawn C.Not one thing
Donna N.Easy peasy, clean well running truck
William K.Nothing !!!! Tim was awesome to work with . He explained everything about the truck and all of the details of the rental . Tim made sure I was checked in and out in a very timely manner .. Best rental experience in a lot of years !!! Thank you Tim !
Adam B.Tim was fantastic! Provided great guidance, addressed details that made the whole experience incredibly smooth. A real partner in helping me execute my move. Clearly above expectations.
Brian D.Service was phenomenal
Christi J.Tim was awesome
Anthony L.Automate to a higher degree.
Roger W.Everything handled well and in timely manner. Tim was excellent and easy to deal with. Definitely explained all charges, etc very well.
Randy F.They could have showed me about the center console that came down and is a cup holder and a arm rest. It would have made the trip a little nicer. The truck worked great and ran very well.
Thomas N.Very very very friendly staff
Tommy W.Keep your story straight. Don't say if you need a extra day we'll just charge your card then when I'm running a little late say that you are reporting it stolen.
Ryan W.Have a bigger trailer like a 6x10 but we made the 5x9 work thank you
Thomas L.One tire was completely bald (no tread). When the tire was changed, the mechanic found that the hub was loose and not safe to drive. He felt the wheel would come off the trailer due to mechanical failure. There should have been a more thorough check of the equipment before being rented.
Paul W.Tim is so helpful and explains everything in detail. I would definitely recommend anyone in the area go to him, the personal touch he provides is so much better than the sterile computer based system. The last time I used the system NEVER again personal is better!!!! Tim is awesome
Barbara C.Excellent customer service. Truck was ready to go when I arrived. Friendly service!
Jose M.This location has friendly and accommodating staff. The equipment is well maintained and very affordable. Wouldn't change a thing.
Carl D.Tim always provides great customer experience from beginning to end.
Timothy O.Customer experience was excellent!
Mark H.I did 90 % of my check in online for the U-Haul truck, once at the store it was very wuick
William K.Tim is incredibly helpful and welcoming! The truck absolutely was immaculate! Will use again when we move, in the very very far future. Ha.
Allison S.All good. No issues
Robert H.The gentleman was very helpful and went out of his way to accommodate us.
Don Z.Very friendly staff at The Elephants Attic!
Savic E.The two fellows there were so friendly. They were polite and answered every question.
Steven B.Love working with the team at Elephant's Attic. Very helpful and would recommend them to anyone need uhaul services.
Christopher H.nothing every thing was great !
Dennis C.Tim was helpful and friendly.
Lorraine E.I don't believe you need any improvement. Jake did an excellent job of explaining everything. When it came time to return it, the kids returned it @ 8:00p Saturday night. When I electronically tried to return it, it wouldn't let me. So we went into the lot & was trying to return it, Jake was going by to visit his Mom& came over & finished the process for us. I consider that a dedicated worker.
Nancy W.Very friendly and helpful staff. Highly recommend them
Denise S.Trailer was good except for leaky roof.
william D.Move it to another location, Also charged me a$60 deposit which I have not yet received, No more Uhaul for me !!!!!!!!!!!!
Charles M.Great service!!! Very pleased.
Billy L.Check the people and places out a little better before letting them be a seller for uhaul. Quiz them or something.
Jennifer S.It was my first ever experience with u-haul & it was great! Thanks for asking.
tamara C.Dropped at 5 p.m. on the nose (deadline per contract) at alternate location after the original recommended location in Vandalia, IL was out-of-business. Not a big issue as the individual on the phone with U-Haul was helpful. All went well.
Eric R.the employee at this location went above and beyond to help. this was my first time renting a u haul and the employee was well educated in the services and helped me through the process, this was very helpful and made everything so much easier. I cant give a good enough review.
James K.Tim is super helpful!
Charles M.Have more vehicles at the location
Kegan H.