Le client n'a pas laissé de commentaire.Halbana T.
Customer Reviews for The Hang Up
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Neenah, WI 54956
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 6h am à 6h pm
- Sam : 6h am à 2h pm
- Dim : 7h am à 10h am
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.jeanette C.
Bill was awesome to work with over the entire rental process !!JEFFREY T.
Very easy to use app with excellent customer service. Bill was very helpful in getting me in and out quickly and efficiently and was extremely helpful in getting my trailer hooked up to my truck!Michael C.
Fast and easy!john T.
Very pleasant and helpful will definitely go back againDEBBIE N.
Very good customer serviceKaren K.
I have rented U-Hauls through this location multiple times. Bill does an excellent job & is super customer oriented. Nice job as always!Jeff R.
Loved this location and Bill! Will definitely use him in the future.Megan S.
Le client n'a pas laissé de commentaire.Tina F.
Bill is amazing! I rented two trucks from a different location, they never disclosed the extra charges that I was charged for and all the other charges I was over charged for . Bill went over everything! I wish I would have chosen this location. I will highly recommend bill at the Hang Up ! Thank you bill Jennifer C &Jesse MJENNIFER C.
Le client n'a pas laissé de commentaire.Abdel Azim B.
Bill was great to work with. Bill was friendly and made sure everything was taking care of. Highly recommend this location for renting U-haul!Houa V.
The mileage on the truck was off by 4000 miles but Bill was so friendly on the phone and he called on his day off to make sure we figured it all out and I didn't get charged extra. The location was pretty small for dropping off such a large truck.Emily B.
You guys are awesomeJames L.
Nothing. Bill & the lady were very responsive to our needs & requests. THANK YOU!Alana W.
Le client n'a pas laissé de commentaire.Eddie G.
Le client n'a pas laissé de commentaire.Rickey W.
We were overcharged. Got charged for our fifth day when our contract stated 5 days.ANGELA P.
Truck had an alignment issue; steering wheel wasn't "straight" or centered when driving down the highway. You had to turn the wheel 10-15 degrees to the left to get the vehicle to steer straight. Noted during drop-off of this problem.R. David H.
Great experience, as alwaysRichard M.
Le client n'a pas laissé de commentaire.Charles F.
Le client n'a pas laissé de commentaire.CARRILLO J.
Nothing. My experience was perfect.Richard M.
Le client n'a pas laissé de commentaire.Jason A.
Make sure someone answers phone when call and open when dropping off or let people know when never rented before how to drop off we had to find different dealer that was open Also would love to be able to review makeing the reservationsAngela B.
Very nice, answered all questions.Joseph A.
Le client n'a pas laissé de commentaire.Leland F.
Le client n'a pas laissé de commentaire.Danny K.
Le client n'a pas laissé de commentaire.Scott H.
Guy was very strange. And the location couldn't even tell you what the place was supposed to be just a complete mess off a store was a joke.Matt B.
Le client n'a pas laissé de commentaire.Sean N.
Very nice operator and trailer was perfect sizeDANNY D.
Le client n'a pas laissé de commentaire.Darius H.
Outstanding customer service by Bill. He did an excellent job explaining everything.John S.
The owner was super nice, however the truck was not ready at the time I told him I would pick it up due to the previous renters bringing it back late and dirtyJessica E.
Best location in town for uHaul rentals. Very friendly, helpful, always are ready for you and very professional. I have several locations nearby to choose from, and ALWAYS choose the Hang Up!DAVID D.
Le client n'a pas laissé de commentaire.chialong H.
Le client n'a pas laissé de commentaire.Denise B.
Both pick up and drop off was made so easy by both facilities. The pick up agent Bill called numerous times. He let me know when my husband was hooked up and on his way home. He called later to make sure that we had no problems loading our vehicle onto the dolly, and again to make sure we arrived safely. Was a great experience using Uhaul.LISA M.
Only went 58 miles, filled up tank, showed over full at gas station , dropped off truck, and they marked us down as not putting gas in and charged us. Sucks, since they are not open on Sundays, so they didn't even check truck till MondaySHAWN G.
Le client n'a pas laissé de commentaire.Miguel Eduardo C.
Le client n'a pas laissé de commentaire.MICHAEL K.
Great help and service.hours on weekends are good also compared to others.FLOYD P.
Very pleased with the truck! Thank you for letting us borrow some straps! :-)Michael M.
Le client n'a pas laissé de commentaire.Scott B.
All goodtory J.
Le client n'a pas laissé de commentaire.Kyle R.
Thank you for your fast & friendly service!Carla S.
Le client n'a pas laissé de commentaire.James L.
Very nice owners and helped with attaching and detaching the trailer!! Excellent in.my opinion.EDDIE G.
It looked good but drove terrible. Pulled , shook , and bounced down the highwaystacie M.
Le client n'a pas laissé de commentaire.Paul E.
We were told we could get "up to" 10-12mpg in fuel. Never happened-not even close! Truck wasn't even a fully loaded. Drove Wisc to LA~ we diverted Colorado route o avoid mountains etc....Hoping to save on fuel. There is a "governor" on these trucks. We should have had better than 6 mpg throughout trip. Bill at Uhaul Rental very attentive, helpful when we called but we are very disappointed with performance of truck. Truck broke down in Nebraska, Fuel line was clogged We had receipts from Truck stops~When line was drained it was apparent it was from a rusted out tank and other issues. When was the last oil change and real service on this truck= Very Poor Fuel MPG, + Break down. Disappointed with Uhaul = overpromise + underperformance. Guess it was a good idea that we PAID EXTRA for there insurance b/c there truck/ mainrenance was the problem!Mary Lee M.
Absolutely top-notch service. Everything we needed was ready and waiting for us at pick up time. Very friendly and helpful staff. Very fast and easy return.DAN T.
Le client n'a pas laissé de commentaire.Craig H.
Truck size was not available. I paid higher rate for smaller truck. Truck had damaged tire which required 4 hour delay in trip.Jacqueline J.
Le client n'a pas laissé de commentaire.JENNIFER M.
Everything went perfect, from the trailer pick up to the trailer drop off.Tom G.
Everything was a very smooth experience.Mike B.
Great people, great service!SOUFFIANE B.
The owner was very friendly and accommodating. He definitely made sure that everything was right for us and provided flexibility for us in our situation.Becky B.
Le client n'a pas laissé de commentaire.JEFF B.
Just top notch, the best. He's always so friendly, calm and knowledgeable. I came from Appleton to him because of prior contacts and know will be taken care of.Nila R.
The truck did shake at higher speeds (60+).Brenda S.
Le client n'a pas laissé de commentaire.Brice R.
Le client n'a pas laissé de commentaire.Denise B.
He's the nicest man Patient and helpfulNILA R.
Le client n'a pas laissé de commentaire.Gary N.
Le client n'a pas laissé de commentaire.Christopher M.
Le client n'a pas laissé de commentaire.Paul S.
You could not improve on the customer Service, I had a very uncertain schedule and Bill was awesome to work with very down to earth. The truck was clean and ran greatBob Z.
Le client n'a pas laissé de commentaire.Sally K.
He truly went above and beyond to make sure I had a great experience. It was hard to tell if he was a great employee or just simply a great guySteven V.
Came out and un hooked. Very friendly.Tyron T.
Got great customer service from this location. They were great people to deal with.Matthew P.
Le client n'a pas laissé de commentaire.DANIEL L.
Le client n'a pas laissé de commentaire.Joshua S.
Bill is always a pleasure to work with. Knowledgeable, flexible and will always on the top of our Uhaul needs list.Wendy H.
Liked working with Bill .jeff W.
Le client n'a pas laissé de commentaire.Jordan E.
Bill was very friendly and knowledgeable. The customer service he provided was A+.Sam S.
Le client n'a pas laissé de commentaire.Lawrence G.
Le client n'a pas laissé de commentaire.Shannon T.
Could use better signage. I didn't know where to go, took a few attempts.Kevin B.
The guys who work there rate very high excellent in my opinion they were very friendly and helped out extreamily well. Thank you for all the help! From Marion wolfgramMarion W.
Bill is kind, knowledgeable and helpful. We will definitely rent with him at this location again.Sherri W.
Le client n'a pas laissé de commentaire.MIKE W.
Honestly, the best experience renting a U-Haul I have ever had! If I need one again, The Hangup in Neenah is my go to location! Nowhere else in Neenah even compares!Ryan R.
Friendly and courteous service.Mary C.
Bill was very friendly and helpful. Thanks!Mark W.
Bill was so easy to work with. Will definitely recommend.Andrew L.
Le client n'a pas laissé de commentaire.John H.
Bill was very attentive, and on time. Would gladly do business again with them.Judith W.
Le client n'a pas laissé de commentaire.tracy A.
Le client n'a pas laissé de commentaire.Peter N.
This location always goes out of their way to make sure I'm happy with my rental. Wish more business would be this friendly and easy to work with.shawn V.
I have never been so impressed with the kind nature of a customer service rep. Helpful and courteous. Enough good things can't be said about the crew at the Hang UpJONATHAN W.
Very kind people, very helpful and very pleasant. I will most definitely go back again.DOM L.
Le client n'a pas laissé de commentaire.Philip M.