Le client n'a pas laissé de commentaire.Andrew L.
Customer Reviews for The Hang Up
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Neenah, WI 54956
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 6h am à 6h pm
- Sam : 6h am à 2h pm
- Dim : 7h am à 10h am
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
bill is awesome!james W.
The service at this location is the best I've ever experienced. Would definitely recommend The Hang Up for U-Haul rentals.Greg W.
All goodFLOYD P.
Rear door did not work properlyDON J.
Bill was extremely helpful in EVERY aspect of the rental agreement. 100 % -- A+ -- One of a Million--are just a few of the positive descriptions for his UHAUL business called "The Hang UP".Robert S.
Bill was greatherb H.
The mobile pickup order app from Uhaul did not work, but thankfully the person in charge at this location stuck around knowing i was picking up at 5pm on a friday. He stuck around just in case i needed anything. I am so thankful he did because the app didnt work and i would have been without a truck. He helped me get into the uhaul and on my way. Then he also grabbed out my garage door opener that i forgot in the truck.Kelsey P.
The Hang up has been the best place out of all the places I have rented trucks at. Friendly and very helpful!!Brenda C.
Le client n'a pas laissé de commentaire.Charles D.
Great experience. Bill was knowledgeable, courteous, helpful and quick to reply when we called. We will definitely consider Uhaul again.jamie G.
Good as isjohn T.
Le client n'a pas laissé de commentaire.Elizabeth B.
The right rear tire was very low. I missed it also until I arrived home.Bantu L.
Great renting experience, would highly recommend this location! I appreciate the flexibility and great customer service, Bill was great to work with.Joshua E.
Bill is an extraodrinary customer service representative and went above and beyond than most Uhaul locations I've experienced.Ryan C.
Le client n'a pas laissé de commentaire.Matt B.
The gentlemen working there is exceptional. Extremely nice and helpful.Gage C.
Thank you for everything! Great service and great communication. God BlessKimberly W.
The gentlemen who checked me out was very competent and helpful. Space was a bit cramped, particularly in the store, but that didn't cause any issues.Gary P.
Le client n'a pas laissé de commentaire.Michael H.
Super friendly!Matthew W.
Le client n'a pas laissé de commentaire.Andrea K.
Bill goes the extra mile I don't know how he does it but he remembers everybody. He's the only one I go to from now on.FLOYD P.
Le client n'a pas laissé de commentaire.Chad L.
Le client n'a pas laissé de commentaire.Trudie C.
Lady working was super knowledgeable and even backed out the uhaul for us when it was parked super close to a tree.Joan T.
Le client n'a pas laissé de commentaire.Theresa V.
Le client n'a pas laissé de commentaire.Sheri D.
Le client n'a pas laissé de commentaire.Beth N.
So easy..so helpful.. highly recommend!Elizabeth B.
Great communication and friendly team. Bill was very helpful and a pleasure to do business with.LUNDYN D.
Le client n'a pas laissé de commentaire.Terrence J.
Le client n'a pas laissé de commentaire.Halbana T.
Le client n'a pas laissé de commentaire.jeanette C.
Bill was awesome to work with over the entire rental process !!JEFFREY T.
Very easy to use app with excellent customer service. Bill was very helpful in getting me in and out quickly and efficiently and was extremely helpful in getting my trailer hooked up to my truck!Michael C.
Fast and easy!john T.
Very pleasant and helpful will definitely go back againDEBBIE N.
Very good customer serviceKaren K.
I have rented U-Hauls through this location multiple times. Bill does an excellent job & is super customer oriented. Nice job as always!Jeff R.
Loved this location and Bill! Will definitely use him in the future.Megan S.
Le client n'a pas laissé de commentaire.Tina F.
Bill is amazing! I rented two trucks from a different location, they never disclosed the extra charges that I was charged for and all the other charges I was over charged for . Bill went over everything! I wish I would have chosen this location. I will highly recommend bill at the Hang Up ! Thank you bill Jennifer C &Jesse MJENNIFER C.
Le client n'a pas laissé de commentaire.Abdel Azim B.
Bill was great to work with. Bill was friendly and made sure everything was taking care of. Highly recommend this location for renting U-haul!Houa V.
The mileage on the truck was off by 4000 miles but Bill was so friendly on the phone and he called on his day off to make sure we figured it all out and I didn't get charged extra. The location was pretty small for dropping off such a large truck.Emily B.
You guys are awesomeJames L.
Nothing. Bill & the lady were very responsive to our needs & requests. THANK YOU!Alana W.
Le client n'a pas laissé de commentaire.Eddie G.
Le client n'a pas laissé de commentaire.Rickey W.
We were overcharged. Got charged for our fifth day when our contract stated 5 days.ANGELA P.
Truck had an alignment issue; steering wheel wasn't "straight" or centered when driving down the highway. You had to turn the wheel 10-15 degrees to the left to get the vehicle to steer straight. Noted during drop-off of this problem.R. David H.
Great experience, as alwaysRichard M.
Le client n'a pas laissé de commentaire.Charles F.
Le client n'a pas laissé de commentaire.CARRILLO J.
Nothing. My experience was perfect.Richard M.
Le client n'a pas laissé de commentaire.Jason A.
Make sure someone answers phone when call and open when dropping off or let people know when never rented before how to drop off we had to find different dealer that was open Also would love to be able to review makeing the reservationsAngela B.
Very nice, answered all questions.Joseph A.
Le client n'a pas laissé de commentaire.Leland F.
Le client n'a pas laissé de commentaire.Danny K.
Le client n'a pas laissé de commentaire.Scott H.
Guy was very strange. And the location couldn't even tell you what the place was supposed to be just a complete mess off a store was a joke.Matt B.
Le client n'a pas laissé de commentaire.Sean N.
Very nice operator and trailer was perfect sizeDANNY D.
Le client n'a pas laissé de commentaire.Darius H.
Outstanding customer service by Bill. He did an excellent job explaining everything.John S.
The owner was super nice, however the truck was not ready at the time I told him I would pick it up due to the previous renters bringing it back late and dirtyJessica E.
Best location in town for uHaul rentals. Very friendly, helpful, always are ready for you and very professional. I have several locations nearby to choose from, and ALWAYS choose the Hang Up!DAVID D.
Le client n'a pas laissé de commentaire.chialong H.
Le client n'a pas laissé de commentaire.Denise B.
Both pick up and drop off was made so easy by both facilities. The pick up agent Bill called numerous times. He let me know when my husband was hooked up and on his way home. He called later to make sure that we had no problems loading our vehicle onto the dolly, and again to make sure we arrived safely. Was a great experience using Uhaul.LISA M.
Only went 58 miles, filled up tank, showed over full at gas station , dropped off truck, and they marked us down as not putting gas in and charged us. Sucks, since they are not open on Sundays, so they didn't even check truck till MondaySHAWN G.
Le client n'a pas laissé de commentaire.Miguel Eduardo C.
Le client n'a pas laissé de commentaire.MICHAEL K.
Great help and service.hours on weekends are good also compared to others.FLOYD P.
Very pleased with the truck! Thank you for letting us borrow some straps! :-)Michael M.
Le client n'a pas laissé de commentaire.Scott B.
All goodtory J.
Le client n'a pas laissé de commentaire.Kyle R.
Thank you for your fast & friendly service!Carla S.
Le client n'a pas laissé de commentaire.James L.
Very nice owners and helped with attaching and detaching the trailer!! Excellent in.my opinion.EDDIE G.
It looked good but drove terrible. Pulled , shook , and bounced down the highwaystacie M.
Le client n'a pas laissé de commentaire.Paul E.
We were told we could get "up to" 10-12mpg in fuel. Never happened-not even close! Truck wasn't even a fully loaded. Drove Wisc to LA~ we diverted Colorado route o avoid mountains etc....Hoping to save on fuel. There is a "governor" on these trucks. We should have had better than 6 mpg throughout trip. Bill at Uhaul Rental very attentive, helpful when we called but we are very disappointed with performance of truck. Truck broke down in Nebraska, Fuel line was clogged We had receipts from Truck stops~When line was drained it was apparent it was from a rusted out tank and other issues. When was the last oil change and real service on this truck= Very Poor Fuel MPG, + Break down. Disappointed with Uhaul = overpromise + underperformance. Guess it was a good idea that we PAID EXTRA for there insurance b/c there truck/ mainrenance was the problem!Mary Lee M.
Absolutely top-notch service. Everything we needed was ready and waiting for us at pick up time. Very friendly and helpful staff. Very fast and easy return.DAN T.
Le client n'a pas laissé de commentaire.Craig H.
Truck size was not available. I paid higher rate for smaller truck. Truck had damaged tire which required 4 hour delay in trip.Jacqueline J.
Le client n'a pas laissé de commentaire.JENNIFER M.
Everything went perfect, from the trailer pick up to the trailer drop off.Tom G.
Everything was a very smooth experience.Mike B.
Great people, great service!SOUFFIANE B.
The owner was very friendly and accommodating. He definitely made sure that everything was right for us and provided flexibility for us in our situation.Becky B.
Le client n'a pas laissé de commentaire.JEFF B.
Just top notch, the best. He's always so friendly, calm and knowledgeable. I came from Appleton to him because of prior contacts and know will be taken care of.Nila R.
The truck did shake at higher speeds (60+).Brenda S.
Le client n'a pas laissé de commentaire.Brice R.