Le client n'a pas laissé de commentaire.
John S.
Customer Reviews for The Lock Box
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Nice guy, check in process was SLOW.
ROGER Y.I rented a Car trailer. I picked it up and when I go to my destination and loaded the car, I then noticed that the left rear tire was flat. it had zero PSI in it. Luckily where I loaded the car there was air available for me to inflate the tire and luckily it held the air for the rest of my trip.
MICHAEL JAMES A.The lock box for the key was froze and so was the truck.
Kyle H.The trailer was full of leaves and misc items. The location had none of the items I needed that website offered. Hitch, ratchet straps, appliance dolly or anything.
SCOTT T.Very helpful and kind, easy to work with! Will definitely use again.
PAMELA S.They were very helpful, made everything very easy to understand about the rental process. Great place to do business.
MARVIN M.We have used this location a couple of times now and the service is always fast and friendly.
GREGORY M.notice 40 miles later the passenger air bag was OFF. Passenger seat belt twisted in buckle, couldn't be used as is. Warning notice on dash to fix rpm covered odometer. trip hazard inside door to office.
EDWARD L.Steve was an excellent representative for U Haul and the vehicle was the cleanest one I've ever rented, many thanks for this location in Danville
JOSEPH C.Great work
MORIO B.Return equipment process unsuitable for elderly with government issued phones with no cell phone service in that location, could not complete required process.. Unable to magnify this page for easy reading. I do know how, your platform is not user friendly. My Uhaul agent was great, helping me.
DARLENE D.Friendly staff, clean and easy to access location! Great Experience.
Enic A.The person checking us in were friendly and quick in the drop off process. It only took a few minutes for the truck inspection and we were on our way.
John P.Great doing business at this location. Service was prompt and professional.
Keith C.Very easy to contact and hours of operation are great.
Deedee T. | Expérience généraleExcellent service
TAMMY W.I think uhaul needs to invest in smaller fleet vehicles for this particular area. There are no pickups or cargo vans in 3 zip codes in this area. I had to default and get a 10 foot
WILLIAM W.Very easy to use
Marc H.I had a friend pick up a 18' auto transport trailer for me, come to find out he ended up with a 12' trailer So my input would be somehow fix web page To be more specific on length of trailers
HARLAN EUGENE Y.great service......wouldn't change a thing.
Jeffrey S.Better check in and check out hours on weekends or a better phone in system for equipment returns. Not everyone has internet access at all of your locations for equipment returns.
John S.Excellent service à la clientèle. Always love renting from them. Would definitely recommend!!
PATRICK C.Steven Cook was amazing very polite and helpful he made my whole experience terrific! I will definitely use your services again and recommend them to friends and family. Merci.
Amber W.No improvement needed, keep being awesome!
ERIN S.Aucun
JEFFREY N.I was change for insurance and I did not order it when I have my own, always . 150 is not what I should be paying because I did not order it I'm very disappointed with your system the person I first talked to act like she didn't know what was going on she wasn't professional at all she couldn't understand me and I couldn't understand her I will think five times before I use your company again very disappointed I never had this problem with you all before
Linda D.Steven was knowledgeable, attentive and extremely efficient. He made the whole process easy.
LISA M.VERY INFORMATIVE!! Took me "step by step" thru the whole process.. truck was very clean!!
MIMI H.Excellent service
Donna L.I was told the gas was at 1/4 of a tank but when my husband looked at it, it was below.
JANA C.Excellent customer service.
Jeff C.Outstanding rental experience!
Shelly B.Steven was always responsive to all the questions I had during the course of the rental. He helped with the rental when I didn't pick it up in time. He went over all the points to the rental online. Excellent service!!
Tony D.Gentlemen was very polite and professional. Made the process very clear and fast. 5 star service
Dax S.