Évaluations des clients The Lube Center

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de The Lube Center

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Brian D. le

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Le client n'a pas laissé de commentaire.

Jacob D. le

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Le client n'a pas laissé de commentaire.

Thomas J. le

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Le client n'a pas laissé de commentaire.

Robin A. le

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He over charged us by almost 900.00 and refused to change it, I had an invoice that stated the charges we booked. We had to get the truck and car hauler as we were moving from Utah to Kansas and had already closed on our home. Unacceptable to charge 3 times what we were supposed to pay and charged us for items we didnt get or need. Never ever recommend that place EVER! Rip off artist

Jenni V. le

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Very friendly, helpful and nice. It was a pleasure

marc f. le

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Just dirty. I called the uhaul hotline to help me book. I asked for a utility dolly and some moving blankets. I received neither.

Keith U. le

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Le client n'a pas laissé de commentaire.

Garth P. le

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They were quick and efficient.

Sharon W. le

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Le client n'a pas laissé de commentaire.

Dennis B. le

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Le client n'a pas laissé de commentaire.

Brenda W. le

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Le client n'a pas laissé de commentaire.

Donald B. le

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Le client n'a pas laissé de commentaire.

Keith U. le

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Le client n'a pas laissé de commentaire.

GARY C. le

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Le client n'a pas laissé de commentaire.

Anthony R. le

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When I picked up the trailer is still had rocks in it from the previous rental. I told the gentleman that I was hauling a motorcycle and didn't want any small rocks flying up and hitting the bike. He swept it out and when I got home and realized it was not swept out very well had to resweep it myself. Contact his customer service and he said I should have took him it back. Don't feel like I needed to. Feel like I should have got a discount and bad enough I got screwed over from the last Uhaul rental for being late due to their error, the storage unit was not available when I got there and I had to look for a storage unit. I got charged a $176.16 late fee and it was due to the storage unit reserved was not available and had a look around for a storage unit. I was told I was going to get refunded $176..I got lied to never seen a penny. And I guarantee from here on, when I'm asked to get a rental for my company, will not go through Uhaul. I even asked for a copy of the phone conversation regarding the rocks in this rental trailer, got a attachment that was unable to open. I will not rent from U-haul again

Danny F. le

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Le client n'a pas laissé de commentaire.

MARTIN B. le

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Very efficient and friendly. Easy and quick pickup and return.

Gary F. le

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Le client n'a pas laissé de commentaire.

Daniel S. le

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Le client n'a pas laissé de commentaire.

John W. le

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Le client n'a pas laissé de commentaire.

Bryan G. le

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Other than my previous comment for a rib-eye dinner LOL everything went well thank you

Jason P. le

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Overall great experience

Kerry P. le

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We have rented from this location many times over the past 10 years. We always rent trucks from this location when possible and have never been disappointed.

David B. le

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A little high price on the Mileage but overall O.K.

Daniel S. le

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Le client n'a pas laissé de commentaire.

seth W. le

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Le client n'a pas laissé de commentaire.

Kylee M. le

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Happy customer

Glen C. le

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This was not the company's fault but I actually reserved a 26 foot truck. When I got to the store there was not one available because no one from Uhaul had come out to repair the only one they had. This caused a bit of an issue for me to fit everything in.

Jonathon N. le

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The Lube Center (Western Valley) guys are the best! My family always uses them for U-Haul and regular oil changes. My only complaint was with the van I rented. The Parking Brake sensor was not working properly and the warning chime stayed on even when the parking brake was disengaged. Very loud and very obnoxious. Luckily, I didn't have to drive very far. This was NOT the fault of the guys at Western Valley though. I would recommend them to anyone looking to rent or get service done on their vehicle.

Jack H. le

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Le client n'a pas laissé de commentaire.

William F. le

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If you want a discount with your aarp ,aaa,or any other membership you may have go online first to rent,you can't get a discounts from a rental location.

stephanie m. le

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Great customer service from Andrew personally and his vibrant side kick. Very inviting and clean. I used u-haul twice in two weeks one local and one state wide. They are by far excellent workers in their field and very professional with accommodations.

Felipe De jesus A. le

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Le client n'a pas laissé de commentaire.

Spencer M. le

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Le client n'a pas laissé de commentaire.

Liberty W. le

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We had the ring around when they told us our 8ft bed truck wouldn't be available, but a 10ft one would be. Turned out the 10ft one was broken and invaluable too. So we had to travel to a different location just to have the car not start up when we were loaded up to go

CARLOS D. le

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Le client n'a pas laissé de commentaire.

kathy c. le

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Le client n'a pas laissé de commentaire.

BRIAN J. le

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Le client n'a pas laissé de commentaire.

Ray D. le

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Too expensive

Cassie S. le

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Le client n'a pas laissé de commentaire.

ALBERTO S. le

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Le client n'a pas laissé de commentaire.

Jack H. le

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Le client n'a pas laissé de commentaire.

Charles A. le

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Le client n'a pas laissé de commentaire.

Fredrick S. le

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Guys here are organized and quick, will use them again for sure!

Brad N. le

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Great Customer Service!!! Even helped us with our trailer hitch issues. Overall, a great experience.

Leslie B. le

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The people who helped at The Lube Center were so very helpful and made the process very simple. Thank you!

Kayla C. le

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Le client n'a pas laissé de commentaire.

BRYAN G. le

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Not open when I wanted to drop off

Neil H. le

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Great customer service. Friendly and knowledgeable. They went over every detail of the rental agreement. This is our second time renting from this location. We have recommended them to others as we have experienced great service from them each time.

steve p. le

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Le client n'a pas laissé de commentaire.

Rebecca H. le

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Le client n'a pas laissé de commentaire.

Zach L. le

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They informed me that they haven't had blankets for several months. I was told that I would be credited the amount that I already pre-paid for the blankets. I have still not seen a credit on my account.

Andrew W. le

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Le client n'a pas laissé de commentaire.

Diane B. le

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Le client n'a pas laissé de commentaire.

mark h. le

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Le client n'a pas laissé de commentaire.

Kurt A. le

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Excellent crew there at the Lube Center. They could not have been more accommodating. They went out of their way to explain the limitations of a tow dolly and hooked me up with a car hauler that performed the job perfectly. Highly recommend.

sheryl l. le

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Le client n'a pas laissé de commentaire.

Phillip Y. le

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Le client n'a pas laissé de commentaire.

Lori H. le

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We picked up the same trailer we dropped off one week prior and it had not been washed or looked serviced. We had just driven the Alcan Highway from Alaska the week before.

KEITH K. le

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Le client n'a pas laissé de commentaire.

Bryan L. le

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Le client n'a pas laissé de commentaire.

Micheal F. le

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Location didn’t have the truck until 9:20 am, even though our rental was scheduled at 9:00 am. Salesmen didn’t know how to work the computer, printer was not functioning. Could not print out anything for us.

M Scott P. le

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Le client n'a pas laissé de commentaire.

Mark H. le

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Le client n'a pas laissé de commentaire.

patricia a. le

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Le client n'a pas laissé de commentaire.

thomas c. le

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Le client n'a pas laissé de commentaire.

Cheryl A. le

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The only thing I can think of that would be an improvement would be if we could have picked up the truck earlier. We weren't able to pick it up until 9.30 a.m. everything else was great. Friendly helpful staff, great price, and the restrain equipment we rented (dollies) were in excellent condition. We were very pleased with whole experience.

Michael C. le

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Make sure that equipment ordered is there, and not tell the customer they are wrong

Rodney G. le

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All was great. Thanks.

MARK H. le

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Le client n'a pas laissé de commentaire.

PAUL M. le

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I can't think of any improvements.

Russel G. le

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Le client n'a pas laissé de commentaire.

phill y. le

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Le client n'a pas laissé de commentaire.

Melanie M. le

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Le client n'a pas laissé de commentaire.

GUADALUPE M. le

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person taking trailer was not very friendly tried to get refund for two padlocks and was told not to bother because he had a box full of them and were hard to sell was told to find a u-haul store and try there.

Allen A. le

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Le client n'a pas laissé de commentaire.

Boyd S. le

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Upon arriving at Tooele Utah the people were nice and helpful , I noticed there were at least 3 5z8 trailers sitting there. The man said he has had a few for a long time. I told him about having to use a too big trailer to haul my stuff. He was sympathetic. I think U haul should not confirm equipment that it does not have at a pick up location and I suggest U haul find a way to move things to locations where they are needed.. The trailer did work Ok except for the lighting hook up , but I fixed it myself. It was just a lot bigger than I needed and I believe cost me extra in fuel... I was told by people in both U haul locations pick up and drop off that it is not unusual for U haul to not have the requested and agreed upon equipment on hand when the customer comes to pick it up.. I think this is a bad business practice. Hope you will fix it. The locations at pick up and drop off were nice and seemed like caring capable people. Who were trying to help while realizing I was not getting what I reserved and wanted.

Howard M. le

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I wouldn’t change anything. Justin went above and beyond to help me out both rentals I got from there in the last 2 weeks. Outstanding service!!! ????????

Robyn C. le

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The person I dealt with was rude and condescending. I should have taken my business to the Erda location. Terrible representative for U-Haul.

Jackie D. le

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I conducted a night drop with out issues

David M. le

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Le client n'a pas laissé de commentaire.

Franklin B. le

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Le client n'a pas laissé de commentaire.

ROYAL R. le

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Le client n'a pas laissé de commentaire.

Scott B. le

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Le client n'a pas laissé de commentaire.

Raven S. le

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Le client n'a pas laissé de commentaire.

Steven S. le

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Le client n'a pas laissé de commentaire.

Ryan W. le

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Le client n'a pas laissé de commentaire.

Raven S. le

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Truck was parked against a wall and wedged in and almost impossible to get out.

Christopher G. le

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Le client n'a pas laissé de commentaire.

Jeff S. le

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Le client n'a pas laissé de commentaire.

Christina R. le

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Le client n'a pas laissé de commentaire.

Alan J. le

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Le client n'a pas laissé de commentaire.

Daniel H. le

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i wanted a closer location but this was the only one with the vehicle I needed. However, I was pleasantly surprised at how helpful and friendly they were. They went out of there way to help me when things went wrong... Keep these guys around.

Meara L. le

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Le client n'a pas laissé de commentaire.

Ken V. le

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U-Haul was very accommodating and right there when I needed them. Also, they went out of their way to extend my reservation twice when I called them, so I have nothing but great things to say! -- Ken Vialpando

CHRISTINE M. le

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Best pick-up I've ever had. Took less than five minutes from arrival until driving off with the U-Haul. Drop-off was also very rapid and efficient. I've rented a lot of U-Haul over the years and this has to have been the best experience

Cory H. le

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Le client n'a pas laissé de commentaire.

Pete A. le

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Le client n'a pas laissé de commentaire.

Weston S. le

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The blankets were filthy! They gave me the incorrect paper work for the vehicle I received. Making it impossible to track the mileage and fuel level, because I didn't double check. Extremely disatisfied with the whole experience!

Mark s. le

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Le client n'a pas laissé de commentaire.