Nothing about the trailer was discussed, it was horrible not being able to see your vehicle in tow. Nothing was explained about hooking it up. It was already hooked up when picked up. It drove horribly, all over the road. I felt like I was bouncing back and fourth off the lines! Very bad experience with this truck pulling a vehicle and any opions or facts about it at all.
Thelma G.
Customer Reviews for The Mini Storage Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Nothing. Everything was okay.
Paula G.Thank you for really going above and beyond. Best uhaul experience we've had. Highly recommend this location for all your truck rental needs.
Alicia J.I've rented equipment from this location many times and am always very pleased with their professionalism and service. I'd highly recommend them to anyone needing rental equipment from U-Haul.
Heather L.Returning the truck electronically is a nightmare. Getting your phone to allow GPS to locate just doesn't happen...we tried for one hour. The mini storage center was amazing to get us do it for us the following days. Uhaul needs to make this system friendly for everyone!!!!
Joyce C.Great people
Irv C.This particular location is outstanding. ALWAYS helping and always very clean. Wouldn't go anywhere else. The employees are very very nice
Robert G.Nothing that comes to mind. Keep up the good work
Stephen M.Manager at this Conway location was excellent!
Barry M.I only wish that I could have been told how to turnoff the towing feature. Gas mileage was terrible.
Jerry D.Everyone we talked to were very helpful. Truck was clean and ready when promised. Great job!
James O.Polite and professional. Highly recommend.
susan C.He was super helpful! They were already closed for the evening & it was pouring down rain & he got out to help me.
shawna S.Plenty of room easy to handle. Second time around and very good each time. Would use them again if need them.
Anthony M.John was extremely helpful. Really nice guy!
Maureen S.This was an outstanding experience. Price was to good to be true. Will be using this service again. Not to mention the staff was exceptional.
Joe P.Everything was very good except when the gentleman said we normally don't let trucks back with less than 1/4 tank but this one is 3/16 so I haul gave you a credit of 6 dollars. Well I didn't agree but he said that's just the way it is. So as soon as I left there was a gas station 1/4 mile away and I filled it to 1/4 tank and it took 4 gallons of gas. Close to 20 dollars so I don't know how they came up with a six dollar credit.someone needs to learn math.
Jeffrey J.I have never had a issue with this location
RAYMOND H.Wow! This is the place to go. U-Haul Representative Reed sets the example of what customers look for in a company's staff. This location was clean and secure, the associates ready to do their job.
Kevin H.The gentleman who helped helped us was very kind and fun to speak to. Explained the everything very clearly and made me feel comfortable because this was my first time renting from UHAUL
Hanna K.Excellent customer service skills. Goes above and beyond!
Christopher S.Easy pick up!
Glenn P.Na
Matthew B.The gentleman that waited on us was a true delight to deal with.
Megan W.I couldn't say enough wonderful things about this location!! The Customer Service was above and beyond. He made it easy to help us from start to finish. Even made sure we could keep the truck a little longer than expected.
renoldi M.We had to spray bug spray die to roaches being in the back of the uhaul. Had to clean it before I put my belongings in there just thought maybe you should be aware of this problem so it won't happen to the next customer. Over all everything was fine.
Shanquita M.I was over charged.
Larry G.Truck was a rattling junk pile.
Jeff W.Excellent service!!
joe P.Great experience like always when I rent a truck from U-Haul
Irvin C.Renting my moving truck(s) from here was like being part of the family! Kind, helpful, eager to make my situation go easy and smooth! I appreciated the kindness, the rapport, and the advice. Being able to walk in a business and be treated with kindness in a stressful situation made my day go from being stressful to knowing I was in good hands. Thank you so much for your advice and willingness to help! There's no other place I'll go when I need to move again! Trucks were clean, ran great, and easy to maneuver. You guys are what makes the world a better place! Thank you so very much! Kindness goes a long way. You all are top notch and I appreciate you!
Lynn E.We got lost and got there right before closing time but the person in the office was wonderful ! He never rushed the return process and was very helpful.
Gail P.Great and friendly customer service leading to a great experience and made me glad I used uhaul
Gary L.Friendly person at location helped me understand the equipment and gave excellent advice. Great experience.
Chris M.Absolutely could not have been a better experience.
ken A.They were very helpful, accommodating and just an absolute pleasure to do business with
doug O.Continue doing your great customer service! Your service meant a lot to my wife and I, your recommendations for movers when ours bailed couldn't have worked out better! Thank you from both of us.
James P.no improvement necessary. very nice gentleman
William G.Very friendly quick service
donald C.The entire experience was very well run.
Leo S.Location right along a main road, so it was easy to get into and out with the truck. Very polite Agency working at U-Haul. He offered driving tips concerning the truck, lower gas mileage, etc. It was very helpful. Merci.
Jacqueline H.I was totally impressed and pleased with everything. Your agent was a friendly man who knew what he was doing. I enjoyed talking with him. He was relaxed and I could be lighthearted with him. I love friendly salespeople!
Joel Z.Fast and friendly customer service with a smile. Great gentleman to talk to. I will use this place over and over again
Kevin M.