Great location. Great job the ladies this morning and this evening were excellent.
DERRICK B.
Customer Reviews for The Postal Exchange
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Store owner was over 1 hour and 45 minutes late opening the store. I had to wait over 45 minutes to get my key. She told the U-Haul representative that she would run the key out to me but she wasn't even at the store. It was another 50 minutes before she arrived.
Richard J.Great customer service ladies are really nice and helpful
Melissa C.First of all my initial location was changed which was a inconvenience. Secondly Postal exchange opened 20 minutes late. But the employee was pleasant but seemed unorganized.
Arthur M.One of the worst costumer experiences all around, I talked to at least 10 u-haul customer service employees and was treated horribly by each and every employee . I will not only never rent a U-haul again, but I will make sure none of my friends ever rent U-hauls.
Britta S.Excellent customer service. Was a tremendous help, The Postal Exchange was great.
Duane C.Was supposed to drop off at 9 am. They were not there to open until 10 am. And then she charged me $14,89 for gas without informing me personally. Just took it off of my credit card without my knowledge. My pick up location said to bring the truck back on 1/4 and it was brought back a little over half. Bad customer service
edna C.Merci
ERIC M.The door was closed when I arrived at 9:30am appointment. The employee was there, said I should have knocked. Her service was really good, so I didn't complain. She was very supportive and efficient. I blame the regional office who changed my location by not telling me the hours of operation.
Dwayne F.It was very difficult to get help very hard to reach them over the phone to set up a drop off apoinment
oscar A.service was excellent, they handled all my concerns very well
Joseph C.Hire more people, theyoung lady has to multi-task, she is doing a good job but juggles a bunch of roles, wears many hats. She was apologetic when she arrived and I did come early but had to wait until she finished with the bank due to banking limited hours.
Monique H.Great customer service every thing explained
Crystal C.Amazing customer service!
Richelle B.