Customer Reviews for The Sign Shop
(U-Haul Neighborhood Dealer)

140 évaluations

101 Sergeant Square Dr   Sergeant Bluff, IA 51054

(712) 823-3905

Heures d’ouverture

  • Du lundi au vendredi : de 9 h a.m. à 5 h p.m.
  • Samedi : de 9 h a.m. à 12 h p.m.
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(712) 823-3905

101 Sergeant Square Dr
Sergeant Bluff, IA 51054

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au vendredi : de 9 h a.m. à 5 h p.m.
  • Samedi : de 9 h a.m. à 12 h p.m.
  • Sun: Closed
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Best customer service I've ever received from a U-Haul dealer. Highly recommend this dealership. To give I give myself a review

PATRICIA M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CRAIG G 
Évaluation :
5

Hands down this is the best uhaul in my area..

thomas h 
Évaluation :
5

Darren was awesome walk us through the entire rental.

Scott S 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brooklynn G 
Évaluation :
5

This is the best U-Haul dealership I have ever rented from.

thomas h 
Évaluation :
5

Very nice Dealer! Very helpful.

Kieth L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick M 
Évaluation :
5

This is a excellent U-Haul franchise. It is the best I have rented from.

Thomas H 
Évaluation :
1

Not equipped with any moving supplies to purchase; technology wasn't working to finish check in timely; we had to drive out of our way to pick up the truck and transport. Bolt was missing on transport fender so it flapped the whole time. Worse part was the passenger side mirror wasn't secure and was basically unusable. This was extremely dangerous and created much anxiety and extra stops to try to secure it. Extremely unhappy with this faulty equipment. Would like a call from corporate and to be compensated.

Kelly O 
Évaluation :
3

Was upset had to pay $32 because I went 17 miles over

Courtney M 
Évaluation :
5

It was very easy. We were able to do everything over the phone and be on our way - since it was a last minute need for us.

terry k 
Évaluation :
5

Great Customer Service. Highly recommend this small dealer.

daniel t 
Évaluation :
4

Le client n'a pas laissé de commentaire.

jacob w 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lynnette G 
Évaluation :
5

I liked the truck and exellent service with everything. Good customer service and trucks.

Thomas S 
Évaluation :
5

Best local dealer that you will find. So much more friendly than the corporate stores. Very helpful! Check with me throughout my trip to make sure everything was going well.

Sam S 
Évaluation :
5

Top Notch customer service would highly recommend this to anybody looking for a smooth and helpful U-Haul experience

Mark P 
Évaluation :
5

Very helpful! Highly recommend.

Mark P 
Évaluation :
5

Great experience

Rhonda R 
Évaluation :
5

This specific Uhaul facility went over and beyond to accommodate me. They will definitely be at the top of my list for all moving and storage needs! Merci.

Corinne R 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Peter S 
Évaluation :
5

Very helpful with Uhaul rent. Great Customer Service!!

Dan D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darrin P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adam M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lester T 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William D 
Évaluation :
2

Hard to find and confusing drop off location.

David P 
Évaluation :
5

Very friendly staff! Will try to use this location from now on.

Neilson C 
Évaluation :
5

Great Staff! Very Helpful!

Patrick H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TONY H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marvin N 
Évaluation :
5

Guy was great, 10/10 experience. Even gave me a chance to come back and fill up the tank to the 1/4 full so I wouldn't get charged extra. Amazing experience!

Elizabeth L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CLARKE L 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kim S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cher H 
Évaluation :
5

Very Helpful.

VERLYN S 
Évaluation :
5

Trailer was clean and ready to go. Driver side back tire was flat, so I'd recommend that it should be checked and ready to go in between customers, also little tail light on the drivers side wheel well didn't work.

Danielle M 
Évaluation :
2

We arrived to drop off the truck and trailer. There was a large note on the door saying they were currently closed and to call a phone number, or go next door. I went next door, they could not help me and looked at me as if I was crazy for asking. I went back and called the number and was told to leave the truck in the parking lot with the keys in it. I was very apprehensive about doing this as I was responsible for the truck until it was officially checked in. I reluctantly left the truck there as instructed. I feel that the return location should always be manned.

Eric G 
Évaluation :
5

Very friendly

Angie S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DOUGLAS S 
Évaluation :
5

Great customer service and everything went smooth from start to finish! Appreciate a excellent business experience such as I had. Thankful for their service at my time of need.

Kathleen W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jesse F 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bradley S 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RICHARD T 
Évaluation :
5

Staff were very helpful at sorting out complicated errors in the U-Haul software and corporate system

Robert M 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Scott R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

April H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Traci K 
Évaluation :
5

It took a very long time to get the computer system to work (like a half an hour) but once she got it working it didn’t take very long!

bill t 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lane L 
Évaluation :
5

Was close when I dropped off but are instructions everywhere to make it very easy let the keys in the dropped box

Sarai A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mona K 
Évaluation :
5

Everything went very smoothly. We would highly recommend this Uhaul location.

Brent K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fredrick T 
Évaluation :
1

The whole process was a nightmare and wasted all my time. Spent more time playing phonetag and getting sent to several people who couldn't resolve a simple solution that could've saved me 2 hours of waiting on the phone. I will never use uhaul again as long as things don't change.

William V 
Évaluation :
5

The people that helped me was very nice and explained everything to me and answered all of my questions

Rebecca H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEANPAUL B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSHUA D 
Évaluation :
5

Since it is nearby my townhouse I just move too down the street from it.

Thoa N 
Évaluation :
5

Excellent service à la clientèle

Stephen P 
Évaluation :
5

Very helpful and accommodating staff.

WAKIYA R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy T 
Évaluation :
3

Le client n'a pas laissé de commentaire.

James M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike M 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Richard S 
Évaluation :
2

They didn't explain the process at all. They need to assume that the person hasn't used their processes before.

Lisa S 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joseph P 
Évaluation :
5

Nothing, the folks at this location are very good at making sure everything goes very smooth. They could not have been more helpful. Way to go everyone at this location. If I ever need a vehicle in this area I would absolutely rent from this location again.

Bryan B 
Évaluation :
5

This is the first time that we have used this company and found them to be friendly, professional and knowledgeable. They were very helpful in making sure that we got the right size and were able to get everything hooked up properly. We definitely will use them again!

Debbie R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Everett D 
Évaluation :
5

This is the best u-haul site I have ever used

Robert S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tom S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve G 
Évaluation :
5

I have rented from the folks at the Sign Shop before and each time has been a great experience. They always have the equipment ready on the date and time requested. Can't say enough about their service and attention to detail. These folks are a first class operation and Uhaul should feel lucky to have them as a dealer.

Bryan B 
Évaluation :
2

The whole situation with picking up the truck was okay, however, she didn't give me the dolly at the same time and when I asked about it she said I misunderstood but would bring one to me. She then brought me the wrong dolly and I was unable to use it at all. I then went to pick up the tow dolly at the location she told me and then when I got there she said that I misunderstood again and that I was supposed to get it from her. Luckily, Nick, at the location on 5700 Gordon drive in Sioux City, IA was fantastic and did all he could to help in my situation.

Alyssa V 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joe K 
Évaluation :
3

The description of the truck is misleading. It said it was 20 foot but the 18 foot items we had would not fit.

Jammie L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SONYA H 
Évaluation :
5

Great customer service! In the future if we, a friend or family member needs a u-haul, this location is our choice.

Kathleen W 
Évaluation :
5

I had a great experience at this U-Haul, the customer service rep was very knowledgeable, she helped me with everything I needed. This branch is outstanding.

TIEBU G 
Évaluation :
3

I had to use a 20" truck and a trailer because the equipment wasn't available in Sioux City like I had reserved. This is the 2nd time I've had this happen. I will not use Uhaul again.

Ethan G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joanne C 
Évaluation :
5

Great Customer Service.

moses w 
Évaluation :
5

It was my first time at this location. There were no issues. Very professional, kind and courteous.

Justin S 
Évaluation :
3

this location was closed for lunch when I returned my rental. I called the business phone and was told it was closed for lunch and to park the trailer to be inspected later. All went well with no real issues.

George D 
Évaluation :
3

Well I paid on line and still had to call for help to get the key. Then the police came by . They didnt say anything but I knew they was watching us.

Lisa A 
Évaluation :
5

Excellent Customer Service! Highly recommend

Thomas F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lawrence J 
Évaluation :
2

Way to expensive. Got charged extra money for using extra mileage like what the hell. I only went to my apartment to drop of my things then return it. You guys steal.

Angelica G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shawn J 
Évaluation :
3

Make sure I don’t have to drive to a different location to pick up my truck, then charge me extra mileage when it your fault!

Alan A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Craig M 
Évaluation :
3

The fact that I had to use this location is inexcusable. Driving there/back to get my trailer wasted two and a half hours of my time. The location near my home is less than 5 minutes away. I made the reservation more than one month in advance. Why was my trailer not made available for me at the original location? Why did Uhaul wait until two days before my pickup to inform me that my trailer was not available? At that point it was too late for me to change my plans. Leaving me no choice but to drive 125 miles to get the trailer. Customer service goes out the window when you have a monopoly.

John M 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Bruce S 
Évaluation :
5

The manager (I believe her name is Janine) at the store site was amazing! She took care of us, made sure we knew how to use all the equipment - was knowledgable and friendly!

Jeffry C 
Évaluation :
3

Le client n'a pas laissé de commentaire.

FREDDY B 
Évaluation :
5

Very accommodating and professional about the whole process.

Jim P 
Non les évaluations ont été soumises pour cet établissement.

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