Customer Reviews for The Storage Place Texas City
(U-Haul Neighborhood Dealer)

76 évaluations

10000 Emmett F Lowery Expressway Ste 3000   Texas City, TX 77591

(409) 229-4199

Heures d’ouverture

  • Mon-Fri: 9 am–6 pm
  • Samedi : de 9 h a.m. à 5 h p.m.
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(409) 229-4199

10000 Emmett F Lowery Expressway Ste 3000
Texas City, TX 77591

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 9 am–6 pm
  • Samedi : de 9 h a.m. à 5 h p.m.
  • Sun: Closed
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandon Behrens 
Évaluation :
5

Every thing was better than expected

Robert Marshall 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ruben Fuentes 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HELENA M. RIGGS 
Évaluation :
4

The truck was not in the best of shape, lifter rattling and the steering was pretty loose at well.

GREGORY ELMORE 
Évaluation :
5

Very nice lady assisted me with this rental

Debra Shepard 
Évaluation :
5

The person behind the counter was kind and very helpful. She made sure I had what I needed. Showed me where the drop box was and asked if she could be of any further assistance. I would use this location again. Be sure and use Ace of Spades moving company through them as well. They were the best.

Marie Guedry 
Évaluation :
5

I had some trouble picking up truck from lock box. But maybe it was my fault

ARTHUR THOMAS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer Hull 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carmita Florence 
Évaluation :
5

The cargo light didn’t work

Daniel Bakke 
Évaluation :
5

I rented a 10 ft truck for 24 hours. Great overall rental experience, truck in good condition, office area is clean & welcoming, btw cute seasonally decorated Keurig coffee counter. The customer service rep Ms. Dana was exceptionally professional. When there was an error on fuel charges, she was genuinely apologetic and fixed it quickly. Moving is stressful and tiring, but Ms. Dana made the truck rental experience so easy. U-Haul, give that lady a pay raise!

Kimnie chin 
Évaluation :
5

This is the second time I rent from this same location within a years time and I love it..

Dora Perez-gutierrez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carolyn McDade 
Évaluation :
5

Very friendly fun exciting customer service

SHONE JOHNSON 
Évaluation :
5

It's all good

Teresa Williams 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KAYLA WILLIAMS 
Évaluation :
5

I've only used it for a short while but the person that took care of me was great she made it very easy for me to understand the contract but I would definitely tell my friends colleagues and coworkers and family I had a great experience thank you Mr Greg

GREGORY JOSEPH 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Helen McKinney 
Évaluation :
5

Clean the trucks inside I had spider webs on the steering wheel

KASAUNDRE BARNES 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Trena Childs 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda Luckey 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Paula M. Armstead 
Évaluation :
5

I was very please with fast service. Using the U-Haul app was very easy. Thank you for the great service!!!!

Geovani Tejada-Hernandez 
Évaluation :
5

Everything was perfect! Very nice people, truck was in good shape and clean. Reasonable priced.

Pedro Valdez JR 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alfredo Guajardo 
Évaluation :
5

I received prompt and friendly service

Joshua Johnson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tamara Thomas 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Victoria Alexander 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyler Smider 
Évaluation :
5

Very professional. The process went very smoothly! We were in an out the office in a timely manner.

Jacob Gauthreaux 
Évaluation :
5

Great job!!!

Marvin Swink 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristy Hoffman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gabriella Brooks 
Évaluation :
5

Had a bad experience. I rented one up the street from me. And when I got off to pick it up .it was not there . They moved the pick up the location to a different place. And did not call to tell me they moved it or anything. When I got the the location the had to tell they moved it way across town.

Eric Reinaga 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christopher Iguess 
Évaluation :
1

Unfortunately this experience cost us about an hour loss with our movers leaving us to unload a truck load of items. I left feedback on the app when dropping off our truck. Uhaul said they would contact us the next day. They never did! We've used this service many times before, but now that I know there will not be a follow-up we aren't sure if we can trust them with customer service. We feel like we are owed a refund for at least the hour lost with our movers! If we had our truck ready at the time promised we wouldn't have had to unload the truck. The location had an employee no show which made them late opening, not leave the key, and it was not a 24/7 location like advertised on Uhaul.

Shelton Schriver 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glen Hamilton 
Évaluation :
1

Truck broke down… I paid for the insurance and they sent their wrecker driver out to get the truck and the continued to charge my card daily for a broke down truck because they said they couldn't locate it and I was responsible until they found the truck. After they located it at the uhaul repair facility and the second truck I was suppose to be using to move was cancelled and an email sent to me in somebody else's name came through I never received a truck to move and thought it was all cleared up after countless conversations and emails. But, NOPE!!!! 14days later on my account they ran all of those same charges again!!! I will never use uhaul again!!! A dealer or traffic Department!!! Whatever that means!!!!!

Verlicia Randle 
Évaluation :
1

Have clean vehicles and quit trying to pass on service fees to the next customer also when a person reserves their vehicles a month in advance and what you ordered is not there and the agent has you running to different locations and doing their job it's not a good look.

Torance Gamble 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Erica Longoria 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stuart Doss 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clay Bowers 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Johnnie Dominguez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyrone Irven 
Évaluation :
5

Nobody was there I dropped it off in a parking lot

Jason Westfall 
Évaluation :
5

I rented two trucks and the u haul in Fort Worth came out to the truck checked it and told me that I went over on miles and what it would cost me. Now in La Marque they were nice buy but didn't inform me about the gas or miles.

ARMANDO TORRES 
Évaluation :
5

Easy check in an out, great customer service

bruce taylor 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MISTY BRAY 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joey Fillip 
Évaluation :
2

I ordered two dolleys and only one was available because there is only one appliance dolley at this location. This was a hinderance and a large inconvenience !

Tiffany Richardson 
Évaluation :
5

The gentle man that assisted me was amazing. He helped me very quickly, was extremely kind and genuinely wanted to help. He needs a raise!!!!

LURINA PIZARRO 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Clay taylor 
Évaluation :
5

When will the money return back to the card?

AIRRISHA DAWSON 
Évaluation :
5

Fred is amazing.

Gabriella Castro 
Évaluation :
5

The truck they rented to me was horrible. It rattled and shook while driving. The windshield wipers worked occasionally. Water leaked in to the cargo area and got some of my boxes wet. There was a much newer truck at this location, not sure why I wasn't offered that one.

Michael Lockwood 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wayland Autrey 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brian Alvero 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Quarmeisa Valrey 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dashalynn Celestine 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris Farnsworth 
Évaluation :
5

Outstanding services

Robert Navarro 
Évaluation :
5

Both the gentleman and the woman at this location were both friendly and helpful

Michael Forrest 
Évaluation :
4

Le client n'a pas laissé de commentaire.

April Haywood 
Évaluation :
4

This location needs new locks for the boxes where you obtain your truck key after hours. The locks are old, beat up. and very difficult to get the letters to line up so that they open. I had to call customer service to assist me in trouble shooting it which I had to spend 30mins doing. Other than that, this locations was great!

Daniel Gardner 
Évaluation :
5

Nothing to improve. The staff was great . The staff was very y kind and courteous. and knowledgeable. Did not have to wait long at all. When we returned the truck, the place was going to close but the gentleman (staff) waited on us and help us through the return process. Very grateful.. Thank you for you kind and professional .help.. It was my pleasure doing business with you.

Jean Patterson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristin Creech 
Évaluation :
4

The driver side cup holder spring was broken and my drink fell out and spilled. Other than that - great!! Gentleman who set me up with truck very nice.

Melanie Taylor 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROY BUCHAN 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jamal Locks 
Évaluation :
5

Fred was great.

Joseph Lizotte 
Évaluation :
5

I have already told all my friends

STELLA WINN 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CAITLIN JONES 
Évaluation :
1

Le client n'a pas laissé de commentaire.

WARREN COMPTON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EDWARD ABEL 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KELLY WAINSCOTT 
Non les évaluations ont été soumises pour cet établissement.

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