Customer Reviews for The Storage Place
(U-Haul Neighborhood Dealer)

1 085 évaluations

4445 Warm Springs Rd   Columbus, GA 31909

(706) 568-1746

Heures d'ouverture de l'établissement

  • Lun - sam : 9h am à 5h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(706) 568-1746

4445 Warm Springs Rd
Columbus, GA 31909

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 9h am à 5h pm
  • Dim : fermé

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Very Satisfied!

Brenda B. 
Évaluation :
5

The attendant was very nice and explained everything to me in detail. Was a great experience and I do highly recommend this place.

Melissa W. 
Évaluation :
5

This was a last minute situation and the guy there was so nice and helpful! Went over and beyond to help me even stayed a little late due an accident I got behind delaying me to get to the store. I was moving my sister and her kids to INdiana and this really made the move easier! I really recommend him and uhaul to help you move.

Dawndra P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James J. 
Évaluation :
5

Excellent service.

William L. 
Évaluation :
5

Daryl {hope spelling is correct} was friendly, helpful with directions since I am new to the area, welcoming and such a gentleman. Merci

Leslie C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

anias H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matt B. 
Évaluation :
5

Owner definitely went over and beyond to accommodate me. I will definitely recommend this place to family and friends. He is extremely friendly and professional. 5 STAR SERVICE!!!

Melvin D. 
Évaluation :
3

Nice person we dropped uhaul with, but I think this was mainly a storage location.

Vizell R. 
Évaluation :
5

Keep doing what you're doing. I talked to the gentleman working over the phone the date of my drop off. He was very kind and pleasant to talk to. When I arrived he came outside before I could even finish parking to close out the rental. Super helpful!

Connor B. 
Évaluation :
5

Please make sure a truck is at the first pick up location rather than having a customer driving to two ones to find a truck.

Dylann L. 
Évaluation :
5

The gentleman in charge was absolutely amazing. He was professional and caring. This was a great experience. This dude deserves a huge raise.

Christopher L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Breana J. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

SHANTRELL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shelia K. 
Évaluation :
3

I asked why there was a deposit non refundable, plus mileage and you still have to fill up upon return. If either the deposit or mileage cost is for wear and tear, then just use one or the other. It is entirely too expensive to use it on a short run and charge that much for 2 hrs, and say wear and tear.

Kenneth W. 
Évaluation :
5

Staff Very friendly and welcoming 😊

ANGELA T.  |  Expérience générale 
Évaluation :
5

Fast and friendly. Super convenient!

keltsei R. 
Évaluation :
1

Fire David

Rashawn C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hans F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zachary E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kollier M. 
Évaluation :
5

Great customer service, thank you !!

Enar L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

D'Mazzio H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Victoria L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nydia C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREW S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diana S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose P. 
Évaluation :
5

GREAT customer service by Andrew!!! Definitely will return and will share with family and friends!!!

Angel D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ARTHUR Z. 
Évaluation :
5

Don't think I have a suggestion that would improve the service already available. My experience with this location was a pleasurable one, and I will be a returning customer.

tracy G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George C. 
Évaluation :
5

Last minute reservation Smooth transaction very friendly and professional

Jose G. 
Évaluation :
5

Everything was amazing!

Jennifer B. 
Évaluation :
5

The gentleman I picked it up from was extremely nice and understanding. And the gentleman we dropped it off with was quick and efficient. Thanks so much!

Kyle L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deshonda R. 
Évaluation :
5

I know of nothing Darrell could have done to be more efficient, pleasant or professional.

VICKI B. 
Évaluation :
5

S.O.

Reretha B. 
Évaluation :
5

Andrew was great.

Andrew C. 
Évaluation :
3

Service the trucks

HENRY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric K. 
Évaluation :
5

Thank you very much, I am very satisfied, keep up the good job.

ELSIE P.  |  Expérience générale 
Évaluation :
5

This Personnel went out if his way to reach out to us, He called us to confirm if we would be able to return the Rental on time. When we couldn't, he informed us on what to do, which was a big help. After turning the Truck in He call us to inform us that we had left an wall painting in the front Cab. Which we appreicate from him. A job well done.

Otis E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Annie P. 
Évaluation :
5

Customer service was awesome and very professional.

ANDREA K. 
Évaluation :
2

Lower the prices of renting a Uhaul! I paid $139 for renting a Uhaul for 19,99 for less than 6 hours and under 40 miles! Absolutely ridiculous and will NEVER do it again!

DEVON H. 
Évaluation :
5

Everything was great!

KEVISE W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alvin J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danny G. 
Évaluation :
5

The gentleman that helped us was extremely conscientious and made sure everything was set up properly.

NEIL C. 
Évaluation :
5

Pickup was easy, quick and efficient.

Adam S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arnez H. 
Évaluation :
5

Great Customer Service from Andrew 5 ⭐

DAVID K. 
Évaluation :
4

Simply made a drop off, had no contact with personnel.

Carolyn R. 
Évaluation :
5

The gentleman was very thorough, professional and very friendly. Thanks and zGod bless

Patrick A. 
Évaluation :
5

I was very satisfied with the service and my unit upkeep. Very good customer service when I had to leave after my payment was due, did not have to pay for the entire month. Well pleased!

Eugene J.  |  Expérience générale 
Évaluation :
4

Nothing that comes to mind. I do appreciate the upgrade foe the same rate. Definitely will recommend to friends and family.

BENJAMIN T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JHAI Q. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WANDA G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KRISTOPHERL B. 
Évaluation :
5

The customer service was A1!!

KATINA J. 
Évaluation :
5

The receiver was super nice and made the returns super easy.

Jose P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

REBECCA C. 
Évaluation :
5

If I have to rent again I would definitely use this location...

LaTonya M.  |  Expérience générale 
Évaluation :
5

The staff is very rude and steal your property if you do not have insurance. My items was stored at this facility for almost 3 years without issues. I get a call recently from the rude individual that works at the front desk that says my lock is missing off of my unit. How, I haven't been there in almost 2 years and I'm the only one that has a key and has had the key since moving in. Then he goes on to say that he checks the locks twice daily and it was on the day before he left. He said he didn't see any forced entry at all. Then he sent pictures of what was inside the storage unit and all of my items are missing exceot a few miscellaneous things. I went down to the storage to check things out myself. The items that were left in the storage were neatly there so this was an inside job. What thieves you know is going to place things neatly and there was no forced entry, no shavings on the grounds no lock cut off the front gate. He said he usually cut the locks off if need be and that's exactly what I believe he did. He seen that I did not have insurance when he looked up my lease and took it upon himself or had someone else do it. He said the owner will look back on the cameras. I spoke with the owner and he said the cameras don't cover my unit....how ironic lol but I tell you what this is not going away. I have spoken with my lawyer and WE ARE TAKING ACTION!!! The owner may have been in on it because he acts as if I'm lying and has no concerns to try to figure out what's going on and how to resolve the issue. I will also be contacting the BBB and WTVN. I can not wait until this unfolds. You can not steal ones property that is not yours and think you can get away with it and have no consequences behind your actions. Like I was advised you don't need cameras to just see my unit you check all cameras for people coming in and out! STAY AWAY FROM THIS FACILITY!!! Your items are not safe here and no one cares. Store your belongings somewhere else!!!!

Latonia H.  |  Expérience générale 
Évaluation :
3

The place I picked up my auto transport can use more funding to improve their facilities.

HONG M. 
Évaluation :
5

This experience was terrible and I'll never rent again.

Taviya L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KHIEM H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas L. 
Évaluation :
5

Excellent service à la clientèle

Mary J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deirdre H. 
Évaluation :
5

The Storage Place was great, but the operators on the phone were disorganized and would give information that was false.

ALLEN J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHEN P. 
Évaluation :
5

The guys in the office were more than willing to assist with a rush reservation after the website set up a bad reservation for equipment. They will definitely be first on my call list. They were more prepared than 2 of the bigger locations. I truly appreciate the speedy setup and personable service.

allen R. 
Évaluation :
5

The uhaul that we rented got stuck on the curb when trying to turn to go between storage buildings. Mr. Thornton worked with us until we got the problem solved. Many thanks to him for his remarkable service.

INEZ B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sherri U. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roelof M. 
Évaluation :
5

I had one of the best experiences ever and want to commend the staff, for great professional customer service and assistance.

CHARLES B. 
Évaluation :
5

Friendly and professional service. Got me in and out under 10 mins. I will recommend them always to my friends and coworkers.

sheila P. 
Évaluation :
5

Excellent service always

The P. 
Évaluation :
5

The guy that runs is is a great asset to the company. I really enjoyed talking to him and he was very helpful.

MICHAEL R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNETH G. 
Évaluation :
3

Some major bull s**t! They will charge you $20 some dollars for going over mileage. And $40 some dollars per day for going over your turn in day. Don't do military discounts at all. We got quoted 1 040 miles and 5 days of use for uhaul rental and we turned it in within 3 days and 800 miles used but couldn't give us any money back from it! So they'll charge you like crazy for going over your limit but won't compensate you for going way way way under your limit! I turned everything in early and now they could renting the equipment I used and make double the profit, if I would've known I would have not turned it in. Screw that! but they really were not willing to change my quoted price!!! Way over priced $1100 for a 15 foot truck and a half tow dolly for pulling my car. And for the uhaul to sound sh*tty the whole drive. The truck itself had like 130,000+ miles and was a crappy truck over all. Next time I rather just go with “Penske” for a little more money and get a better and bigger truck for practically the same price. At least you get your money's worth with them. The workers in the Killeen, Texas location were so damn rude and could care less about their job. At least in Columbus, Georgia the older man who worked there at least was acting like he didn't hate his life and wasn't rude.

Ryen O. 
Évaluation :
5

Absolutely amazing customer service! Hands down the best. They were so sympathetic and showed empathy on my behalf after the central U-Haul center failed to properly assist me. They went above and beyond and it wasn't even their fault. Highly recommend this business for your moving needs. They take the stress out of everything. They are extremely prompt and efficient. I'd actually drive the 2 hrs from my home just to do business with them again. This is what you call the epitome of customer service!

Jasmaine M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHAILAR SHAMBRIC M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LISA B.  |  Expérience générale 
Évaluation :
5

Best offer.. only pay what you use.. 👌

KENNETH R. 
Évaluation :
5

Darryl is awesome!

Tunisia M. 
Évaluation :
5

The owner of this location was very well versed and great customer service. Wood definitely use this location if the need arise for another uhaul rental.

Shameka A. 
Évaluation :
5

The customer service at this location went above and beyond to be helpful to me. I would recommend this location for uhaul and storage. Excellent customer service.

Donna S. 
Évaluation :
5

Excellent Service!

MATTHEW S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elliot R. 
Évaluation :
5

Great friendly people and I would certainly use them again should I need them.

gregory m.  |  Expérience générale 
Évaluation :
5

Great customer service I had originally reserved the car dolly at one location but they called me at another location that was closer to home to pick the car dolly up. When I returned it, they got me out of there in no time. One and done. Awesome U-Haul, I'll rent from them again.

Michael T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SARAH W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VICKI A. 
Évaluation :
5

I've been using Storage Place since I first moved to Columbus and through my many mishaps and years of growing, I always made sure I paid…and kept being a customer…well my items were auctioned off that I wanted to have but I will just have to choke it as a lost. I do hope that whomever acquires those items understand that everything there was purchased with blood sweat and tears. But things happen. Oh well.

JULANE F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SAMUEL C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TALISHA N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert H. 
Évaluation :
5

Everything was great. The guy who did my rental was very professional and he made sure I knew everything I needed to know for my rental reservation!

MARSHA H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lenzy h.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffery J.  |  Expérience générale 
Évaluation :
4

The storage place was clean and ready for me to move in.

Scottie G.  |  Réservation 
Évaluation :
5

Was a very easy process. The associate was very helpful.

Brandon J.  |  Réservation 
Évaluation :
5

The gentleman managing the facility is very nice and helpful. The process was quick and easy. The grounds are clean and appear to be well maintained. I feel safe with my items being stored there

Kenneth J.  |  Réservation 
Évaluation :
5

Great experience. We had the storage unit for years!

SAMUEL B.  |  Expérience générale 
Évaluation :
5

Very clean.and friendly faces.had no problems with the area and the services provided.

Yvette B.  |  Expérience générale 
Évaluation :
5

I had a great experience with The Storage Place. The facility was well-taken care of. They had everything needed to make my move easier. Aaron was friendly and efficient. Five stars for him.

Tracy A.  |  Expérience générale 
Évaluation :
5

The customer service you receive from Aaron is second to none. If I ever find myself in need of a storage facility, I will 100 percent use The Storage Place again.

Shane U.  |  Expérience générale 
Évaluation :
5

Location was very convenient.

Zandra N.  |  Expérience générale 
Évaluation :
5

Aaron has always went out of his way to help us and we definitely will use it again and recommend The Storage Place!

BETTY JO C.  |  Expérience générale 
Évaluation :
5

The staff is very nice im pleased with the size of the unit and the location

Privacy R.  |  Premières impressions 
Évaluation :
5

Service was great!

Privacy R.  |  Premières impressions 
Évaluation :
5

The lady helping me was so nice and made this such an easy transaction!

Privacy R.  |  Premières impressions 
Évaluation :
4

Terry called me the next day and we moving in on the 14th instead of the 17th.Terry was very nice,unit was clean,I just had to oil the door so my wife could close it.Great place

Privacy R.  |  Premières impressions 
Évaluation :
4

The woman was very helpful and made my move a pleasant one.

THOMAS V.  |  Premières impressions 
Évaluation :
4

Was greeted warmly and shown around premises. Area was clean

Privacy R.  |  Premières impressions 
Évaluation :
5

Excellant and very helpful staff

Privacy R.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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