Le client n'a pas laissé de commentaire.BRUCE D.
Customer Reviews for The Storehouse
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Lorenzo C.
Great experience.Scott C.
The gentleman got me right in and helped get me on my way. It was just as all my Uhaul experiences have been, clean, fast and super friendly.Robert F.
Le client n'a pas laissé de commentaire.LARRY N.
Very nice and helpful went above and beyond.Victoria F.
Le client n'a pas laissé de commentaire.TOM S.
Area was closed when I finally got there and I had tontake pictures of the truck, etc, overall not a good experience.Shelley J.
Some equipment I reserved over a month in advance was unavailable at pickup. Made my move much more difficult and inconvenient.Jennifer G.
I reserved a dolly and furniture pads but none were available for me when I got there. I should have been notified and given the opportunity to rent from a facility that had what I asked forWilliam E.
Make it easier to print the actual receipt. I can print the letter containing the receipt but struggled with printing the receipt.michelle S.
Very friendly and helpful.william S.
Le client n'a pas laissé de commentaire.Robert N.
Your 24:7 service needs serious attention. Took me almost an hour to get a call back in order to pick up the truckMike F.
The app was clumsy to use and didn't work at pickup or drop off. Staff was outstanding.Albert C.
Le client n'a pas laissé de commentaire.Kathy D.
Both the pick up and the drop off were very easy! Merci.Robert W.
Had trouble doing the trailer return with my iPhone. Used my husbands android and the app worked fine. When using iPhone I did not receive the icons for rental returnBrenda S.
It was confusing as I was transferred to many different locations however the rep at this location and drop off and Tyler who assistances from customer service line, was wonderful and corrected what needed to be .Stephanie S.
Le client n'a pas laissé de commentaire.Tomi W.
Le client n'a pas laissé de commentaire.Daniel B.
The customer service was great! The whole process made my move so much better.Shelly M.
Le client n'a pas laissé de commentaire.Lak P.
Need better drainage in the parking area.Kevin B.
Hours are very limited. Not suitable for after hours drop off of truck and trailer attached.Kevin B.
Le client n'a pas laissé de commentaire.Asia D.
Notify the customer if all requested equipment is not available. I reserved 3 dollys only to be provided with 1. It took much longer than anticipated and we would have planned differently if we were notified ahead of time.Corinne M.
your return system sucks. the app could not find my contract number and i could not return the truck. so i had to wait until the next day to finalize the return.duane L.
Le client n'a pas laissé de commentaire.John V.
My experience with U-Haul was absolutely terrible. I am very disappointed in the lack of communication. I was charged 207 $BEFORE I returned my u haul and because of this my bank account went negative 156 $because I hadn't transferred money over yet to cover the cost. Because in past experience, you pay for the truck WHEN YOU DROP IT OFF. So in reality, I paid over 300 $after having to bring my account back current. These are things that should and need to be communicated to customers before they leave with the truck whether it be renting from the office or using the app. The app had its own flaws as well. It took WAY too long to check me in. I sat at the lot for over /5 minutes waiting to get the code for the keys. When you're moving, there is barely enough time as it is. I feel like I was very screwed over in this experience and I'll never use u haul again.Samantha O.
Jeff at The Store House is always helpful and quick with the paperwork. Very professional.jason F.
Jeff had great service. He was friendly and very professional. He may be a smaller U-Haul outfit, but he was not rude and arrogant like the people at the U-Haul on Lincoln. Jeff helped me with a crisis situation. The other guys refused to. I will use Jeff's business again. Merci.Joan F.
The scheduler that gave us this address as closest to the college didn't know what she was talking about. Recommend they know the area to make this a better experience.Timothy M.
The customer service was good but our UHAUL leaked damaging boxes of clothing and pictures and we didn't receive any credit back for our loss.TAMMY R.
Le client n'a pas laissé de commentaire.Dan D.
Nothing. Overall very satisfied.DONNA W.
I called Jeff ahead of time and he had most of the paperwork already filled out. U-Hual system is fast and efficient once you are entered into the system.jason F.
The u haul rep was friendly and helpful as he assisted and provided tools to free a rusty hitch pin. Nothing against this pickup location, but this was not my preferred site i reserved due to the trailer availability. I thought reserving ahead of time secured the requested trailer which didn't happen.Keith S.
We love to rent from UHAUL.Todd K.
Le client n'a pas laissé de commentaire.Sheila S.
Le client n'a pas laissé de commentaire.Kathy T.
I mentioned to Jeff I would be over to rent the available van at his location. He had most of the paperwork filled out for me before I walked through the door. Quick and fast transaction. I will be back again in the future.jason F.
Le client n'a pas laissé de commentaire.Burt D.
Le client n'a pas laissé de commentaire.CYNDI H.
Le client n'a pas laissé de commentaire.bill D.
Le client n'a pas laissé de commentaire.Scott H.
Make sure your equipment is road worthy and your storage area is free of leaks.Michael A.
Le client n'a pas laissé de commentaire.Judy A Z.